Sarah Collins
Fantastic customer service. Shorts didn't fit me well enough, so the team ordered the new size for me and got them in quickly as I needed them to travel to the Tour Down Under.
Alireza Lessani
I bough my son a bike and received sufficient information and guidance. After a while, a minor situation happened to the gear and I took the bike there on a Sunday. Though I didn't have an appointment and their mechanic wasn't on duty, they tried to fix the issue and relieved my son. A special thank you to @Nick who fixed the gear. This is what customer service means: always trying to help. I do recommend this store.
AussieJetpilot Operator rider
Above and beyond!
Shout out to the entire team at Trek Bennetts Green. Product support, knowledge, and commitment to customer service are all A
pat koro
Top bunch of staff sort your problems easily..highly recommended
David Gibson
The whole team at trek are amazing and very accommodating :) 100/10. Their dedication to customer satisfaction truly sets them apart from others in the industry. Every member goes above and beyond to ensure that each experience is memorable and enjoyable. I was particularly impressed by their attention to detail and willingness to tailor services to individual needs. It's clear that they genuinely care about their clients and strive to create lasting relationships.
Anthony Hopley
Sensational Service.
Went above and beyond to help locate a nut I needed for a front wheel (uncommon size). Returned with a used one from the workshop and gave it to me. Shook hands and said have a great day.
Absolute Legends.
monique VASCHETTY
Visited today with my son and his bike to buy a pump.. staff were quick to offer to inflate his tyres.. even helped me lift it back into my car... Great service.. very helpful. Will be back for all my biking needs
Julia Lewis
The staff are all extremely knowledgeable and friendly. Their customer service is excellent and I highly recommend Trek for all of your bike needs.
Kegan Daly
Knowledgeable and approachable staff who make the experience comfortable and easy
Jean-Claude Lana
Excellent service and good product so far (6 months since purchase).
Ben M
Excellent Service!
I've visited this store twice for separate issues with my bikes, and both experiences were top-notch!
The staff provided outstanding customer service, resolving my problems on the spot for me, and at fair prices.
Friendly, knowledgeable staff and great value.
I highly recommend this store!
Thanks again team :)
Kirsten Wood
What a team. Thank you. The service is outstanding. All staff go above and beyond to help the customer, both before and after the sale. We would highly recommend a visit to Trek Bennetts Green. Well done, everyone.
Aaron Clarke
New bike pickup experience was great, he ran through everything in great detail and was more then happy to answers all my questions.
Andy Tychon
Popped in late yesterday afternoon and managed to test ride a few bikes. The service from the woman who helped me was absolutely outstanding, from fitting some flat pedals to allow the test ride/s, to seat adjustment, bike geometry questions, to enquiring about warehouse stock availability…..absolutely outstanding.
Lindsay Brown
Great vibe in store , great service & great team!
Matt Young
The team here are super friendly and knowledgeable, big range of Trek gear.
Geoff King
Trek Bennett's Green have always been keen and prompt to help out with any bike issues warranty or not. i also find their knowledge about anything riding or racing very switched on. its good dealing with people who know what they are talking about, well done guy's
Kingy
Chris Bonner
I've recently purchased a new Trek Emonda from the Team at Bennett's Green.Id been informed from cycling friends of their experience and it was extremely positive.Both Claire and Ken were exceptional with their customer service, I would absolutely recommend anyone looking to buy a bike to look at Trek Bennett's Green.
Nick Xipteras
Amazing product and amazing service
Gavin McPhee
Always good service and helpful advice.
