5.0 rating out of 112 reviews
Sherri Evans
A 1 customer service and great selection of equipment
Willie Thomas
I am a big supporter of the Waco Trek store. Crawford is a very knowledgeable repair and sales technician and is always willing to help. I wish the store was located closer to downtown but I am glad they are in Waco in general.
Dora DuShane
Very knowledgeable and helpful staff,
good prices.
John Anderson
Absolutely the best experience. I had so many questions, and Crawford knew everything. I now have the perfect bike for me, and I couldn’t be more pleased. The customer service was nothing short of amazing. So happy I went to Trek Waco!
Mario Rodriguez
Crawford has a strong sense of customer care and doing what's right, not over-selling but finding the right fit and solution. It was a pleasant experience working with him.
Joe Espinosa
This was my first time in their store. The customer service was great. They did a fantastic job servicing my gravel grinder which isn't a Trek brand. Aside from all that I had asked them to do to my machine, they cleaned the bike and it looked brand new. I'm very satisfied with their services.
Bob Angel
My wife and I bought 2 Electras around 2 years ago at Trek Waco. The bikes are great and have opened up a whole new world of biking possibilities for us. But even better than the bikes are the guys at the shop. The service has always been excellent. I recently took my wife’s bike in because her fender was rattling like crazy. They diagnosed the issue as the rivet holding the rear fender to the frame had pulled out (she had taken a spill a few months back). Kenneth fixed it literally better than what it originally was. Would highly recommend.
Damian White
Very friendly and informed staff that talked to me and made sure that I didn’t make unnecessary expenses. They were far more concerned with my needs than just making money.
Tim Luce
Friendly, knowledgable and helpful staff.
Clint Autrey
Great experience and atmosphere here. Staff was helpful without being hovering. All questions were answered and when we left felt extremely valued as a customer.