Where have these bike whisperers been all our lives? Huge thanks to Mark Chambers, Tito, Max, and store manager Tyler Reynolds at Trek Bicycle Houston West University—true pros with the hearts of riding buddies and the brains of NASA engineers (but cooler and with better socks). We came in with a mission: declutter our garage from a pile of pandemic-era bikes we’ve outgrown and revive an old-school 12-speed road bike that’s been resting since Reagan was president. Oh—and find a split saddle performance seat worthy of my dad’s indoor Wahoo trainer throne. This team didn’t just check boxes—they brought the full personal, professional, and family-friendly service experience. Mark and Tito helped us plan how to responsibly and smartly sell our old bikes. Max tuned up our vintage road warrior with surgical precision. Tyler kept the whole process smooth, upbeat, and genuinely enjoyable. No upselling. No pressure. Just thoughtful advice, smart recommendations, and some seriously good vibes. If you're looking for a bike shop where the team remembers your name, understands your gear goals, and doesn’t mind if you ask a dozen “just curious” questions—this is the place. Ride on, Trek West U!