4.6 rating out of 673 reviews

User profile - J M.
J M
Adam went above and beyond today! I came in with an issue with my derailleur. He did a quick assessment and had the bike up and rolling in no time(I had him upgrade a few other components also). Great pricing and service.
a week ago
User profile - Dan Videtto.
Dan Videtto
What a great experience to shop at Trek Bicycle Houston West University. My wife and I moved to Houston recently - and this shop is one more of the many great experiences we have had being in Home Sweet Houston. I can highly recommend.
a week ago
User profile - scott bulloch.
scott bulloch
Great staff, extremely knowledgeable - highly attentive and personable. Overall a really great store with great experience.
2 weeks ago
User profile - Sam T..
Sam T.
I had a great bike fit session with Cynthia Stewart recently. Her expertise was apparent immediately with the questions she asked and the analysis she did. We discussed my past injuries and the knee problems I was having during long rides. She analyzed my riding with sensors connected to a computer program. She identified that my knees were further over my toes than they should be and that my feet tended to collapse inward after riding for awhile. I never would have figured those issues out myself. She corrected the issues with new clipless shoes to position my feet correctly and with supportive (and comfortable) arches for my shoes. She even offered to replace the handlebar tape on my bike. If you are having any discomfort riding, i highly recommend that you make an appointment with Cynthia Stewart at the West University Trek location.
a month ago
User profile - Orlando Smith.
Orlando Smith
The aTrek bike fit experience is a must. Thank you Cynthia!!! Such a great and comprehensive experience. When I bought my first bike I was eyeball fitted to my hybrid bike. I thought that was a bike fit. This time around buying my first road bike I decided to undergo the comprehensive bike fitting process with Trek!! What an amazing experience. A very comprehensive and full detail head to toe technical specifications and onsite bike adjustments to your bike to provide you with maximum comfort, handling ability, and performance. We tend to get fit for golf clubs clothes and bowling balls, why not a bike! Trek bike fit... Give it a try you will not be disappointed. See Cynthia at the Trek Bike for studio at Trek bikes in West University.
a month ago
User profile - Victor Mount.
Victor Mount
I like the store, equipment, service, and people.
a month ago
User profile - 60 Seconds of Sanity.
60 Seconds of Sanity
This is an AWESOME story! Great variety of bikes, gear and clothing. However, a lot of other places have the same thing. What other places don't have- is the STAFF you find at Trek Bicycle Houston West University. The staff are genuinely friendly, very professional and exceptionally knowledgeable! I'd shop here exclusively if I lived a little closer!
a month ago
User profile - JL.
JL
Fantastic and friendly customer service. I brought my 12 year old Trek 1.1 road bike in for a complete restoration and pickup of an FX mountain bike that was on sale. The turn around time was fast and I was blown away by the quality of the work. My bike was in bad shape and now it’s been given a new life. I’m staying with Trek.
a month ago
User profile - Adriana Rizk.
Adriana Rizk
Shout out to Tido! Great customers service, friendly staff. Went to get my bike fixed and it was ready to go. Can’t wait to go riding in the park again. Happy new year!
3 months ago
User profile - Anthony Weido.
Anthony Weido
Danny in service went to the extremes to solve a bike repair problem. Really great job.
3 months ago