4.7
rating out of  323  reviews
288
10
5
6
14
User profile - Neville Raymant.
Neville Raymant
My wife and I bought 2 bikes. The staff were very helpful and we had a good experience allround.
5 years ago
User profile - Jess Fitzpatrick.
Jess Fitzpatrick
Had to pop in quickly to fix a loose screw on my handlebars. The staff are so great, they know their stuff, really attentive and just nice people. Thanks a bunch!
5 years ago
User profile - will cohen.
will cohen
Awesome staff. Quick and helpful! Thank you to Nathan in psrparticu
5 years ago
User profile - Ashley Starford.
Ashley Starford
Great staff who aren’t too pushy. Highly knowledgeable and helpful. They’ll fit you out and provide earnest advice on their products and cycling in general.
5 years ago
User profile - Lachlan Lo.
Lachlan Lo
Staff were very friendly and informative. Overall great experience
5 years ago
User profile - idin ahangar.
idin ahangar
Nathan was amazing to deal with. Extremely professional, friendly and efficient.
5 years ago
User profile - Magdalena Kersting.
Magdalena Kersting
Super quick and friendly service :)
5 years ago
User profile - Tim Phillips.
Tim Phillips
Super helpful customer experience!!!!
5 years ago
User profile - Nick Kilby.
Nick Kilby
Martin and the crew at cg bourke st are fantastic, very friendly and super helpful, go above and beyond to help, ran around finding a roof rack for me at last minute, very grateful, go down and see them for anything
5 years ago
User profile - Mark Van Lieshout.
Mark Van Lieshout
The guys at Cycles Galleria have just replaced my mountain bikes brake pads, casette and chain in preparation for this weekends riding at Mt Buller and the bike feels amazing to ride, top work ! highly recommended.
5 years ago
User profile - John Furphy.
John Furphy
I have just purchase a marlin 7 trec from the Bourke st store i came all the way from flinders on the morning peninsula and was very glad i did Phil served me and he was very helpful i came way very pleased i would give the store 300% customer service
5 years ago
User profile - Gabrielle Archer.
Gabrielle Archer
Came in, needed my tires pumped. Jumped right onto it with a smile. Great guys :)
5 years ago
User profile - Victoria Tang.
Victoria Tang
5 stars does not do this store justice. Thank you so much to Nathan and the team for their patience and diligence in learning about my wants and needs before giving me recommendations. Everyone in the store encompasses an infectious passion for cycling so you know you'll be taken care of by a team that genuinely cares about your cycling experience. I am just a beginner cyclist so I am very thankful for the time they have taken to teach me about the different types and tiers of bicycles for me to consider before helping to get me fitted for a comfortable smooth ride. The ongoing service and support from this team has been a huge highlight in helping me balance my work life and my cycling. I highly recommend this team if you need a service, some new bike accessories or if you're feeling like a new bike with a side of banter.
5 years ago
User profile - Bradley Lawlor.
Bradley Lawlor
Phil got me going on a cheeky Trek Checkpoint ALR5. He asked all the questions and suggested the perfect bike. Thank you team.
5 years ago
User profile - Stuart Moysey.
Stuart Moysey
Massive thanks to brad and his team for getting my bike humming. I got a major service here and was really happy with how everything is singing now. While you’ll find a cheaper price in other shops, you won’t get the same level of service and advice.
6 years ago
User profile - Greig Nichols.
Greig Nichols
Big thanks to Phil & Brad for your help. You guys were really easy to deal with plus you provided me with top service and expert assistance to make sure my Peaks Challenge experience this year was mechanical free! Would recommend your services to any rider, I'm looking forward to dealing with you again soon.
6 years ago
User profile - Thomas De Taey.
Thomas De Taey
Knowledgeble and friendly staff. Came in to replace a tyre and they even fixed a minor problem for free, all in 10 minutesn. Great service!
6 years ago
User profile - Malcolm Arnold.
Malcolm Arnold
First class Staff with an excellent array of products. Buying a Trek electric mountain bike here was a total pleasure. Martyn and Phil went way beyond expected levels of service. Recommended in the strongest terms.
6 years ago
User profile - Brendan Molck.
Brendan Molck
The team at Cycles Galleria is fantastic. I brought in a bike that was slipping gears for reasons that weren't all that clear (it's a fairly old bike). They really went out of their way to try and get to the bottom of it. I came back several times, but they never complained, refused to charge me more, and were determined to get to the bottom of it. First class service, and also just a really friendly group. Even though I just bought a Giant, will definitely be coming back to these guys to have it serviced. Keep up the good work!
6 years ago
User profile - Nick Kirk.
Nick Kirk
Everyone on the team was knowledgeable, helpful, and friendly. Walked in off the street and got treated excellently, came back a couple of days later and bought one from these guys because they’re wonderful. Super happy!
6 years ago
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