4.7
rating out of  323  reviews
288
10
5
6
14
User profile - Amit Kumar.
Amit Kumar
I was very well looked after by Martyn @ Bourke street store. Very knowledgeable and not pushy at all, helped me in picking the right bike & rightsize. Will recommend this store. A for the customer service. Great work guys, keep it up...!
6 years ago
User profile - Darren Waters.
Darren Waters
Friendly and knowledgeable staff that are always helpful
6 years ago
User profile - Nevin McClintock.
Nevin McClintock
Great, friendly service
6 years ago
User profile - Ben North.
Ben North
Excellent service. Very knowledgeable guy who actually rides and understood what I was looking for.
6 years ago
User profile - Karen Silva.
Karen Silva
Fantastic detailed service.
6 years ago
User profile - David Jorm.
David Jorm
I bought a trek mountain bike here 6 weeks ago. Took it in for my first free service today. Quality service and value for money when buying the bike. I have been a life long cyclist and just moved to Melbourne. This is definitely my local store for sales and service now.
6 years ago
User profile - Fritz H..
Fritz H.
Very fast service! Took my bike in on Saturday morning and it got fixed the same day. Other bike stores told me they'll have to order parts first and it'll take a week at least.
6 years ago
User profile - Hamish.
Hamish
Really helpful and a big variety in bikes/gear
6 years ago
User profile - Carolyn S.
Carolyn S
Great customer service, knowledge and store. Thanks Cycles Galleria!
6 years ago
User profile - Coral Covey Jewellery.
Coral Covey Jewellery
Friendly, quick and competent - fantastic service!
6 years ago
User profile - Rory Armstrong.
Rory Armstrong
Great online experience with Cycles Galleria. I made a mistake and ordered the wrong item (duotrap vs duotrap S) but they were very understanding and quick to help me. Wont have any hesitation in purchasing from them or recommending to friends!
6 years ago
User profile - James Blay.
James Blay
The staff are really helpful. Pick out an awsome bike there. Really good quality bikes. I would highly regarded them to people looking for a great bike.
6 years ago
User profile - Cameron McOmish.
Cameron McOmish
I came to Melbourne for the Challenge Half and found that my front tubeless tyre had failed. The Saturday team at Cycles Galleria were most helpful, even offering me the use of their tools to get the problem sorted. Both guys were interested in my race and what else I had done, I do not normally get that in Brisbane. I have shopped here before and the service was top notch. Thanks team.
6 years ago
User profile - Sithira Kulasuriya.
Sithira Kulasuriya
First time buyer here. Awesome customer service, very experienced staff. Didn't hesitate on stopping me from buying expensive stuff given my road cycling experience. 10/10
7 years ago
User profile - Jason Downes.
Jason Downes
These guys absolutely rock. I was excited to get a pair of the new Giro E70 lace up shoes only to discover after my first ride one shoe was too small (yep, different sized feet!). These guys jumped on to the supplier and arranged a return and new, larger pair at no extra charge. Convenient and hugely helpful group of people! Thanks!!
Review photo
7 years ago
User profile - Jordon Scott.
Jordon Scott
Friendly & helpful staff made buying a bike super fun
7 years ago
User profile - Anastasia Mase.
Anastasia Mase
Excellent advice and friendly service. Jacob and Josh were great to deal with. My son is very happy with his new bike. Highly recommended.
7 years ago
User profile - Malcolm Baron.
Malcolm Baron
Great experience.
7 years ago
User profile - David Parkin.
David Parkin
Good price and great service - thanks Luke and team, looking forward to getting out and enjoying the new bike.
7 years ago
User profile - Ben Martinek.
Ben Martinek
Had a problem with my crankset and the guy at the front of the store gave me a whole blah explanation, skip him. However Luke in the back of the shop was really helpful, and completely changed the experience. Thanks!
7 years ago
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