Eric D
I brought in my road bike that was in desperate need of a service after sitting unused in my garage for an extended period.
They checked it out, explained what it needed and had it ready by the next afternoon.
It rides like new again. Superb job.
Brett Diprose
Simon and the team at Trek Bicycles Galleria are fantastic to deal with, the are my `go to' LBS. They are seriously experienced and talk you through the implications and fixes for your various issues with knowledge, humour and a `can do' attitude.
Steve Roberts
The staff went above and beyond to prepare my new bike for me. Friendly and helpful.
Beverley Lello
I purchased a Trek Marlin 8. The shop had the size and colour I wanted and the staff were extremely helpful in setting the seat up to the height I found comfortable and offering other information about the bike.
JK
Great service, the team are very knowledgeable and provided options so that the quality versus cost decision was easy to make. My bike rides better now than when it was new.
Leigh Jones
Really helpful, friendly staff who give honest advice... handy for this cycling newbie.
Denholm Botting
Friendly and helpful. Greeted me and assisted me as soon as I walked in.
Simon Hedt
Amazing service and friendly staff, they went over & above to help me out when I had a puncture and had run out of spare tubes. I will definitely be going back.
Graham Budd
Good range of products. But it’s the staff that really make this place what it is. Very knowledgeable and genuinely want you to walk away with what you need.
Greg and Julie Matthews
We recently purchased a Trek Fuel Exe from Trek Cycles Galleria - Bourke Street, Melbourne Store.
The staff were extremely helpful, their product knowledge made our decision to purchase very easy.
The bike is amazing, everything we had hoped for.
Lothermark Dapetilla
All the staff are very helpful and accommodating.
Joe de Pass
Friendly helpful staff
Rod
Fantastic service. The store team had not dealt with my type of query before, but they took time to investigate. The order was placed and delivered very efficiently. Great commitment to customer service.
Colin Smith
Great service. Mark at Galleria Bourke St was friendly, knowledgeable and provided me with the advice I needed.
Emmanuel Vella
Absolutely lovely staff at Cycles Galleria.
Very professional and highly recommended.
Had an unexpected puncture that was fixed instantly on the spot with no wait time!
Will definitely be a return customer :-)
Kenny Goh
Amazing customer service and great selection of products. Highly recommend!
Ivan Sanabria
Great range of products and friendly staff
Suzy Woodruff
If I could give them more stars I would! Do yourself the favor of making this store your go-to bike shop. Customer service is out of this world amazing and of the HIGHEST quality. I had the sincere pleasure of working with Dan and Ron who helped me prepare for a solo ride from Melbourne to Sydney. They went above and beyond the service order of reassembling my bike - they made sure my bicycle was fitted with the proper lights, installed multiple components to the bike (bag rack, air pump, etc.) and they provided me with tips on how to best utilize nutrition while on the ride. I was able to stock up on electrolytes and protein bars in the shop. I felt confident throughout my ride all thanks to their expertise! Do not hesitate to contact Cycles Galleria for any of your bicycle needs - they are AMAZING!
Libby Dale
Fast, professional and friendly
Jon Patrikakos
Big thank you too Dan and the boys at Bourke st store quality service as always
