4.7
rating out of  323  reviews
288
10
5
6
14
User profile - E M.
E M
Full disclosure. I did not purchase a bike. Nor did I go in to ask any questions about a bike. Or cycling. Or to look at all the pretty accoutrement. Nope. I can tell you now that I went in for a very hush-hush reason... some might even say dangerous. I probably shouldn't even being sharing this publicly; I mean, are "they" listening? Never can be too sure. But ok, here goes... ahem... I walked inside this shop to... whewww.... use their land-line telephone. Yep, that's right. That strange faded-black plastic thing that sits on the counter. That relic we've all seen online. You know the one. The thing that one friend's Dad still has in his office, "just incase." (huh??) And I discovered... they still exist. I held it in my very own hand. And I made a real call. Mind blown. So, you may be wondering... why is this woman leaving a review for a cycle shop she did not visit for the sole purpose they are in business? Even though, yes... there is an incredible collection of inventory in a beautiful well-lit shop in the perfection location with everything you could possibly need or want there. Well... because I felt compelled to give these guys a shout out. I see this gem of a shop as more of a customer service company that also sells bikes. I was given such excellent customer service, kindness, help, and downright fun in the brief interaction we had that, well... I had to tell you. There's a whole lotta good in this world, and some bad, too. In my work, I usually see the extremes of each. And so I'm taking 5 minutes to spotlight these guys because they're AWESOME. They made me feel like we'd been friends since we were 5. Dan and Leo :) Both super kool dudes that I'd have a beer with any time (well lets be honest, it's probably going to be a glass of red for me, but still). And can I just also say... I had one of the funnest conversations bantering with Leo while he was hard at work repairing a bike and I was making my top secret phone call that I've had in a long, long time. I so enjoyed him. If I hadn't been in such a hurry I would've given him my number and let him buy me a coffee sometime... ;) So, for anyone out there in the metaverse reading this... if you're in the market for a new bike, your first bike, a dope helmet, repairs, have questions, or just want your day infused with a bit of laughter and goodness... stop in. You'll be glad you did. And tell Leo Ellē said heyyyy ;) Be well, and take good care everyone. Cheers!
a year ago
User profile - The Boss Bros.
The Boss Bros
Took bike in for a problem that another mechanic had attempted to fix. They diagnosed problem within 5 minutes and quoted me a good price. Not 45 minutes later the repair was complete, they had made sure to get it done as I needed the bike the next morning. Incredible service and repair was done well and holds up. The guys there are extremely helpful and very knowledgeable. It is clear they love doing what they do, and this means you can expect a good repair and help with anything needed.
a year ago
User profile - Antonio Formica.
Antonio Formica
Great service guys, I'll keep coming back to you. Thanks
a year ago
User profile - Jason Zhang.
Jason Zhang
Bikes are very good, stuff are very nice, a bit pricy though
a year ago
User profile - Shaun Scource.
Shaun Scource
Finn is very handsome and great at selling.
a year ago
User profile - Jake H.
Jake H
The team are absolute legends at this store. One of the few bike shops who are honest and have transparent pricing when it comes to servicing.
2 years ago
User profile - Will Kendall.
Will Kendall
Very friendly staff, they do a great job and very quick!
2 years ago
User profile - Kham Boud.
Kham Boud
Great variety of products and very friendly customer services. Hightly recommend to anyone who wants to buy their first bicycle products. Also, the location of the shop is very convenient and easy to find as it's located in CBD area.
2 years ago
User profile - Charlie Petrie (Carlos Peterreos).
Charlie Petrie (Carlos Peterreos)
Rolled into CG on Bourke St for a browse. Staff were super helpful even though i was just looking. Was stoked, enough to pick up a pair of socks. Thanks crew, will be back soon!!!
2 years ago
User profile - Sarah Adams.
Sarah Adams
Went in to enquire about an ebike and Finn served me, super knowledgeable, not patronising (as sometimes the cycle industry can be when you’re a woman!) and helpful and friendly. If I buy an ebike I’ll be going back here!
2 years ago
User profile - Anthony Strangis.
Anthony Strangis
respect for the customer - Service with a smile !!
2 years ago
User profile - Elizabeth Long.
Elizabeth Long
You know that feeling when you're tearing down the Collins street hill towards a red light and your brake fails? No? Well, that's when you're glad Cycles Galleria are just round the corner and can get the stopping on a dime again
3 years ago
User profile - A X.
A X
Great service by all of the team
3 years ago
User profile - Colins Street.
Colins Street
Good helpful service and friendly staff.
3 years ago
User profile - Alessia B.
Alessia B
Great service from Nathan, definitely recommend! - Alex
3 years ago
User profile - Rianto Soputro.
Rianto Soputro
Awesome and great service. Placed an online order for my son's birthday, to be collected from this branch. On the morning gave them a call as I was nearby the city after my vaccine appointment, and the bike is just getting assembled. Got to the store and it's already done and ready to collect. Thumbs up!
3 years ago
User profile - Clive Haese.
Clive Haese
Fantastic Customer Service. Very knowledgeable and expert team. No question too stupid.
3 years ago
User profile - Malachy McKenna.
Malachy McKenna
Great service
3 years ago
User profile - Brian Houlihan.
Brian Houlihan
Well worth the chat
3 years ago
User profile - Mark Szymkowicz.
Mark Szymkowicz
Superb service, thanks!
3 years ago
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