4.7
rating out of  323  reviews
288
10
5
6
14
User profile - John Furphy.
John Furphy
i bort my merlin 7 mountain bike 12 month ago the service i got then made me buy the bike it went back for its first service the service that i received again was 100% customer service it made me glad again that i made the decision the go there the first time
3 years ago
User profile - Brad Kerin.
Brad Kerin
Great advice on repairs, and really quick, high quality repairs. Definitely use them!
3 years ago
User profile - Jack Ong.
Jack Ong
David was very helpful and provided me with all the information required to buy my whole family a suite of bicycles. If you are in the CBD definitely hit them up. Thanks heaps and keep up the good work!
Review photo
3 years ago
User profile - Philip Anglin.
Philip Anglin
Great staff, Nathan was very knowledgeable and helpful. Good product range and accessories.
3 years ago
User profile - Daniel Peric.
Daniel Peric
I want to shout out a BIG thanks to the staff whom helped me decide on purchasing a Trek Roscoe7. I love hardtail mountain bikes and both the knowledge and honesty from the staff really assured me to decide on spending the extra $$. In 1 month of owning my new bike, i have ridden it through my version of hell.. from decent jumps and tight switchbacks to 1000ft steep downhill rides, the Roscoe proved to be everything and more! Without the knowledge and advice from the staff and completely setting the bike up to spec before walking out the door, was the soul reason the Roscoe got me through it! Many Thanks
3 years ago
User profile - Johnny Wifi.
Johnny Wifi
Thank you once again to Cycles Galleria for saving the day. I've been purchasing quality products from them for years and today Nathan assisted me with a new (and great) head light to make it safely home. If you commute to and from the city this should be your 'go to' for gear and equipment.
3 years ago
User profile - Thom Cochrane.
Thom Cochrane
Great responsive service!
3 years ago
User profile - warren t.
warren t
Awesome personal service. I’ll keep going back.
3 years ago
User profile - Fince P.
Fince P
A few times I walked into this store, all the staffs were always very helpful. Last Friday I went into this store to collect my bike - Nathan assisted me. He was great, friendly and very knowledgeable. Very happy customer!!!
3 years ago
User profile - sgrenda1.
sgrenda1
Nothing is too much trouble, very friendly service and you feel welcome when you get there.
3 years ago
User profile - Varun Maheshwari.
Varun Maheshwari
I went for the servicing of my recently purchased bike from Cycles Galleria QV which for some reason has started making a creaking sound though it was purchased just few weeks back. They were kind enough to give me a call to understand what the problem was and how they can reproduce it. They couldn't reproduce it and hence asked me more about it and suggested possible reasons for the creaking sound. After discussion, we zeroed down the possible cause and they said they will try to fix it. The efforts paid off, my bike is no longer making weird noise. Impressed with the service
3 years ago
User profile - Eurobodalla Health and Fitness.
Eurobodalla Health and Fitness
Super helpful service with a great attitude
3 years ago
User profile - Reas Beeston.
Reas Beeston
Cycles Galleria provided us with 4 bikes boxes after to transport our precious cargo after completing the Hunt 1000 bike packing route from Canberra to Melbourne. Nathan the bearded bloke was very supportive and loves cycling. Thanks guys - see you next time!
3 years ago
User profile - tyzz93.
tyzz93
After sales service from CG team - Bourke Street has been absolutely fantastic. Their enthusiasm to assist me with my two warranty claims was great and I am grateful for their honest opinions. Claims were no fault of dealer and were manufacturer based. Great helpful bunch of guys and I appreciate this in such a competitive market.
3 years ago
User profile - Sophie Byrne.
Sophie Byrne
Thank you so much to Nathan for your excellent service, I love my bike and will be sure to drop in again and again. Called up within the day and bought a bike, great advice and great care for every need. Would highly recommend
3 years ago
User profile - Mandy Oldham.
Mandy Oldham
Efficient and knowledgeable staff. Nice accessories and a good range of bikes.
3 years ago
User profile - Damien Cooper.
Damien Cooper
Team of superstars, helpful , they know there stuff .... Love the new Trek. Happy customer.
3 years ago
User profile - udhai singh.
udhai singh
Great variety, great team, provides free tune-ups for life
4 years ago
User profile - Ismail Daemon.
Ismail Daemon
Guys at this shop are amazing! Nathan in particular, helpful with our brief time there. Definitely recommend coming over.
4 years ago
User profile - Hayley JW.
Hayley JW
This place is amazing. I came in with a weird request that the first place I went to couldn’t figure out and Nathan solved it immediately. Would recommend to anyone that cares about their bike!
4 years ago
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