4.7
rating out of  323  reviews
288
10
5
6
14
User profile - Naylin Al.
Naylin Al
Excellent customer service and knowledge. Highly recommended for their respectful staff.
4 years ago
User profile - Thai Dao.
Thai Dao
Sebastian answered every question i had and made the purchase easier. Also advising me on what to lookout for and how to maintain the bike as I am a beginner. Thanks Sebastian!
4 years ago
User profile - Joyce Gibson.
Joyce Gibson
Nathan served me today and was very helpful.
4 years ago
User profile - Jack Mitchell.
Jack Mitchell
Could not ask for more from a bike shop
4 years ago
User profile - Quang Nguyễn Tiến.
Quang Nguyễn Tiến
Friendly, kind and patient to customer, those are ingridients for a good customer service. I trully recommend this store to everyone. I need some components for my Shimano Alfine 11 and the man look for those straight away. He asked for my info and he will contact me later for prices of those components, even when he doesn't know I will buy or not.
4 years ago
User profile - Adam Nicholas.
Adam Nicholas
Great service. Very helpful.
4 years ago
User profile - mark Farrell.
mark Farrell
Brilliant service from Nathan and the team. 10/10!
4 years ago
User profile - Chris Kavelin.
Chris Kavelin
Amazing service from initial purchase advice to assisting with custom build to specialised technical skills not seen elsewhere to a fantastic bike fit. James and the team managed to do a custom build on my Madone that every other bike shop and mechanic had told me was impossible. Getting the lightest/stiffest crankset in the world (SISL2) onto the Madone. It's a glorious ride. A bike I hope lasts forever.
Review photo
4 years ago
User profile - Adam Jopling.
Adam Jopling
Great help from James who set me up with a replacement pedal strap
4 years ago
User profile - Isabel Olofsson.
Isabel Olofsson
Super friendly and professional staff and I got myself a great bike that suits me perfectly!
4 years ago
User profile - Ivor Wong.
Ivor Wong
Brilliant service from the staff! Nathan and James were very helpful in taking me through a new bike purchase, and both were extremely knowledgeable.
4 years ago
User profile - Song Yao.
Song Yao
What a great bunch of people. I went in looking for a bell for my son (who's bell broke). They gave me a spare that was lying around at no charge. Super stoked. Thanks guys. Friendly, no fuss, professional service. Thanks heaps gents!
4 years ago
User profile - Scott Whitten.
Scott Whitten
Great bike shop, staff are super friendly and really knowledgeable. Would highly recommend
4 years ago
User profile - Ricardo Mendoza.
Ricardo Mendoza
Excellent service. The right people to deal with any kind of bikes. Tune up, right advise to look after your bike, and reasonable pricing.
4 years ago
User profile - Chloe Stuart.
Chloe Stuart
Went in just to adjust my front wheel after a detachment and reattachment and to move my bell to a more convenient position. Took less than 10 minutes, server was friendly and imparted some bike advice too. Free of charge for such a small job. Definitely coming back if I have any more bike issues.
4 years ago
User profile - Dilhan Dealwis.
Dilhan Dealwis
Great customer service by Nathan and team.
4 years ago
User profile - Trent La Franchi.
Trent La Franchi
Great setup and fantastic service, very knowledgeable
4 years ago
User profile - Chaitanya Sharma.
Chaitanya Sharma
Very polite staff
4 years ago
User profile - Nicole Matthews.
Nicole Matthews
Really helpful staff especially for a novice getting their first adult bike
4 years ago
User profile - Steve Howe.
Steve Howe
Best sales experience I have ever had. Gave me info I didn’t even know I needed and put up with my 1000 questions. Cheers Nathan and James. Steve
4 years ago
100