4.9 rating out of 169 reviews
Barry Greenberg
Extremely friendly, professional, and timely.
Great service and wonderful work.
Special thank you to Sarah.
Michael Martin
Came in to purchase a bike for my 5 yr old daughter. Was able to find and complete the transaction in 20 minutes. The service was excellent and made the sale easy. They have an upgrade program. not sure for all bikes, but for kids. Within 3 years you can upgrade your kids bike to a bigger size till they reach 26”? and get half of what you paid for previous bike applied as credit towards your new purchase.
Next day i brought two of my old bikes sitting on the side of my house for over 2 years, for service. The technician made the estimate on the spot and made simple recommendations. Never tried to upsell anything.
Great vibes from the staff all around!! Will definitely return again.
Rod Uyekawa
Very friendly and professional staff
Alvin D
Alfred the store manager was very helpful and knowledgeable. He was extremely helpful when I came in looking for a new mountain bike. I ended up buying one with his help. I will come back for future advice and products. Definitely recommend going in and asking for Alfred.
Jese Hernandez
The staff is very helpful and knowledgeable. Their prices on maintenance jobs are very reasonable. The store is well stocked with anything you might need, whether you know you need it or not.
Circe Denyer
In my experience, communication is key to a successful transaction. The staff at the Trek store in Porter Ranch were 5 star in this category of service. The technician was always clear about the why and when of the parts I needed for my hand-me-down bike. The results were beautiful.
Jorge Vega
Excellent Craftsmanship
Yvonne Manganaro
Always helpful staff, patient with questions and knowledgeable.
Shawn Quinlivan, CHT
Very friendly and very professional. I have had great experiences with their team of techs in maintaining my mountain bike. You will not regret choosing Trek Porter Ranch!!!
RIC 466
Accommodating staff. After I was left unable to drive my bike home, they helped me ship my bike back. Would buy more Trek products in future due to the excellent service.