Very pleasant visit, Dental assistant Merlos was extremely nice, very pleasant person, makes you feel at ease and very attentive to your needs. I was overcharged, once back in my office, I called and talk to Paula, she was extremely nice ... See More
Very pleasant visit, Dental assistant Merlos was extremely nice, very pleasant person, makes you feel at ease and very attentive to your needs. I was overcharged, once back in my office, I called and talk to Paula, she was extremely nice and took care of the matter immediately, she corrected the mistake and she tore up my check and I mailed the correct amount, the lady at the desk charged me $50.00 deductible, it was not her fault, I do think it would help if you all submit paperwork to insurance before you charge us a fee, once you know what insurance covers and if we had already met the deductible, then send us a bill and we could make payment to you then. Thanks