4.9 rating out of 610 reviews

User profile - Joe Hess.
Joe Hess
Very satisfied with the service and very helpful! Michael has been 100% honest with my bicycle issues and I will definitely be returning if any issues arise with my bicycle! Thank you and God bless you sir !
4 days ago
User profile - crypto guy.
crypto guy
Stopped by there today because my son had popped his bike chain and all the staff were super helpful and took great care of me the only bike shop I'll ever go to. Thanks Mike
5 days ago
User profile - Trey Catman.
Trey Catman
I just went in with my GT bike to get some air in the tires. The manager Mike was really helpful, professional, and knowledgable! I’ll definitely be coming back to this shop for any future tune ups or parts!
a week ago
User profile - Francisco Javier Rodriguez.
Francisco Javier Rodriguez
I have better fit on my bike with the long rails of the Verse pro saddle that I bought on You store. Thanks
a week ago
User profile - Alex Baker.
Alex Baker
Service was fast and friendly. Great quality work...
2 weeks ago
User profile - Mirza Dizdarevic.
Mirza Dizdarevic
I’m embarrassed to admit that, after living in Jacksonville for over 30 years, I didn’t even know this shop existed! I was blown away by how massive and well-equipped the shop is. The team shared a bit of the shop’s and building’s backstory, which added a personal touch to the experience. Mike was incredibly helpful in finalizing my project bike—he was personable, attentive, and made sure everything was 100% ready to go before I left. I couldn’t have asked for better service. I’ll definitely be recommending this shop to others!
2 weeks ago
User profile - chad johnson.
chad johnson
Mike the service manager is amazing to work with, this is my 3rd bike I have purchased from Trek in under 2yrs and wont be our last!
2 weeks ago
User profile - Bryan Harrington.
Bryan Harrington
Mike at Lake Shore needs a raise! He's on point knows his stuff and keeps his word! His customer service skills and multitasking different customers at the same time and showing 110% to each is immaculate! Thanks bro!...
3 weeks ago
User profile - Albert Brady.
Albert Brady
Service tech Mike was very knowledgeable and helpful!
3 weeks ago
User profile - Axel Rodriguez.
Axel Rodriguez
Knowledge and excellent service good prices too
a month ago