Shopping for an eBike and visited the usual suspects - Halfords, Evans, Decathlon. On a whim decided to check out the more expensive end of the market, so visited Trek MK and so glad we did.
Dawid was incredibly helpful, guiding us to the right model at a price that wasn't actually that much more than we were expecting to pay. But we got to see the actual model we were buying (Halfords didn't have anything from the range we wanted available to see in store) and also got to do a test ride.
Set up tweaks, including trimming the handlebars to fit my wife, were all included and bike was ready in under a week - again, far better than the other stores.
Would thoroughly recommend Trek Milton Keynes store.