4.8
rating out of  366  reviews
330
15
3
2
16
User profile - Mark Dowler.
Mark Dowler
We called in to the shop on our way home. What a great shop, the staff were really friendly and helpful, the lady who served us couldn't have been nicer and is a credit to the shop and the brand. Will definitely visit again.
2 years ago
User profile - Gilbert Crick.
Gilbert Crick
Everybody who works at Trek is helpful, knowledgeable and enthusiastic. Nothing is too much for them and they give sound advice on what is right for you and your riding needs. A great experience and would recommend to everyone. Shout out to Annie for being so great and setting me up to hit the road
2 years ago
User profile - Simon Sims.
Simon Sims
Staff always very friendly and helpful
2 years ago
User profile - Idraw cartoon.
Idraw cartoon
Great customer support, thanks Chris for help.
2 years ago
User profile - Rob Weall.
Rob Weall
Great service and products
2 years ago
User profile - Judith Simmons.
Judith Simmons
Extremely helpful member of staff. Identified a bike to suit my requirements and made accessory suggestions. Able to test ride the bikes. Would definitely recommend
3 years ago
User profile - stanley g.
stanley g
Excellent customer service ! Went there today and they were very helpful with my search for an MTB. Explained everything clearly and helped size a bike up properly for me. Very knowledgeable of their bikes. No sale pressure. Can't fault them. Brilliant. Thank you for your help. I am sure I will be back with some £s :-)
3 years ago
User profile - Anand Morarji-Shah.
Anand Morarji-Shah
Bought my bike here with the help from John. Very insightful staff, and great products. They allowed me to test ride the bike so that I was fully satisfied with my purchase.
3 years ago
User profile - Phillip Malan.
Phillip Malan
James and Jon is super helpful and friendly.
3 years ago
User profile - SOHAM MANDAL.
SOHAM MANDAL
Thanks for repairing.
3 years ago
User profile - Peter Shears.
Peter Shears
Saw "Sam" who gave me advice and help about my bike being serviced and the computer on the bike needed new batteries and re set up. Very help ful and knowlegable. He gave me confdence for the up and comming service.
3 years ago
User profile - beau francis.
beau francis
Excellent service from the team at MK. Friendly and informative Sales staff.
3 years ago
User profile - Qing Zhang.
Qing Zhang
Bought a Brompton here and everything is absolutely flawless, whole range of stock and extremely nice and helpful staff, great shopping experience
3 years ago
User profile - Dave Falconer.
Dave Falconer
Great service and staff always available to help ... keep up the great work
3 years ago
User profile - Iain Jones.
Iain Jones
Helpful and professional. I took my Trek Domane in as I needed assistance with the seat stem, I was served by Chris (I think I have the right name) who immediately demonstrated that he knew exactly what he was talking about, as he identified the potential issue and noticed a few tweaks that are needed. I was given a time frame for when the would work be completed and left it with them. I was contacted 2 days early and when I picked up the bike Jon took the time to explain everything that they did with some useful tips. I would definitely recommend Trek MK to anyone. Thanks again.
3 years ago
User profile - Dom Walter.
Dom Walter
Very friendly staff, particularly Jon Stone, who went above and beyond to help me with all my needs!
3 years ago
User profile - Paul Tully.
Paul Tully
Friendly and welcoming, I needed new wheel bearings in front wheel. They replaced them while I waited, and when asking further questions they where accommodating and professional. I highly recommend them!
3 years ago
User profile - Richard.
Richard
Great service. Staff knew their products and explained everything in detail. Will definitely be using them for future servicing and purchases.
3 years ago
User profile - James Goddard.
James Goddard
Great customer service, the team helped me source a replacement thru axle which I lost. And they managed to turn around delivery extremely fast ahead of my holiday. Very much appreciated. Would happily buy from them again. 10/10
3 years ago
User profile - Mark Mitro.
Mark Mitro
Took my bike to this shop for a repair after an accident. As I entered the shop the first thing I noticed is how tidy everything is. It's clean and neat, very rare nowadays. The staff is professional and friendly. I was expecting my bike for Friday and they called me on Wednesday that the bike was ready. I found the repair cost reasonable too. All in all, a very nice and tidy shop with a lot of goodies and a professional stuff.
3 years ago
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