4.8
rating out of  351  reviews
317
15
2
2
15
User profile - SOHAM MANDAL.
SOHAM MANDAL
Thanks for repairing.
2 years ago
User profile - Peter Shears.
Peter Shears
Saw "Sam" who gave me advice and help about my bike being serviced and the computer on the bike needed new batteries and re set up. Very help ful and knowlegable. He gave me confdence for the up and comming service.
2 years ago
User profile - beau francis.
beau francis
Excellent service from the team at MK. Friendly and informative Sales staff.
2 years ago
User profile - Qing Zhang.
Qing Zhang
Bought a Brompton here and everything is absolutely flawless, whole range of stock and extremely nice and helpful staff, great shopping experience
2 years ago
User profile - Dave Falconer.
Dave Falconer
Great service and staff always available to help ... keep up the great work
2 years ago
User profile - Iain Jones.
Iain Jones
Helpful and professional. I took my Trek Domane in as I needed assistance with the seat stem, I was served by Chris (I think I have the right name) who immediately demonstrated that he knew exactly what he was talking about, as he identified the potential issue and noticed a few tweaks that are needed. I was given a time frame for when the would work be completed and left it with them. I was contacted 2 days early and when I picked up the bike Jon took the time to explain everything that they did with some useful tips. I would definitely recommend Trek MK to anyone. Thanks again.
2 years ago
User profile - Dom Walter.
Dom Walter
Very friendly staff, particularly Jon Stone, who went above and beyond to help me with all my needs!
2 years ago
User profile - Paul Tully.
Paul Tully
Friendly and welcoming, I needed new wheel bearings in front wheel. They replaced them while I waited, and when asking further questions they where accommodating and professional. I highly recommend them!
2 years ago
User profile - Richard.
Richard
Great service. Staff knew their products and explained everything in detail. Will definitely be using them for future servicing and purchases.
2 years ago
User profile - James Goddard.
James Goddard
Great customer service, the team helped me source a replacement thru axle which I lost. And they managed to turn around delivery extremely fast ahead of my holiday. Very much appreciated. Would happily buy from them again. 10/10
3 years ago
User profile - Mark Mitro.
Mark Mitro
Took my bike to this shop for a repair after an accident. As I entered the shop the first thing I noticed is how tidy everything is. It's clean and neat, very rare nowadays. The staff is professional and friendly. I was expecting my bike for Friday and they called me on Wednesday that the bike was ready. I found the repair cost reasonable too. All in all, a very nice and tidy shop with a lot of goodies and a professional stuff.
3 years ago
User profile - Steve Cook.
Steve Cook
Excellent shop and really helpful friendly knowledgeable people. Loving my new Trek Rail 7 and all the extra goodies
Review photo
3 years ago
User profile - Pete Jarman.
Pete Jarman
Great service, I took my Red Rocket GTS in for a new inner tube & fitting, great job at a decent price even though it's not a Trek.
3 years ago
User profile - David Wilcock.
David Wilcock
The team are always super helpful and new location looks great. Parking is a bit confusing as there's a bunch of signs outfront suggesting you can't park but you can and hopefully signage is sorted soon.
3 years ago
User profile - Nick Perks.
Nick Perks
I have just finalised the purchase of four mountain bikes for the family. From our initial visit until we have picked up the bikes has been seamless. We own roads bike but wanted to venture off road. The staff clearly know their stuff and were happy to talk about the entry level bikes with as much enthusiasm at the top end. We have ended up with the perfect bikes to get out as a family on the trails. Exemplary customer service with regular delivery updates by phone. Definitely a "go to" in the future.
3 years ago
User profile - Neil McDonald.
Neil McDonald
Helpful friendly excellent service
3 years ago
User profile - Ken Marshall.
Ken Marshall
Excellent
3 years ago
User profile - Sue Cattermole.
Sue Cattermole
Friendly, knowledgeable and helpful staff. Excellent test ride. Good range of products.
3 years ago
User profile - Lee Harris.
Lee Harris
Great staff, great products, great service Trek mk the only cycle shop you need to visit
3 years ago
User profile - T Chapman.
T Chapman
Fabulous new store and the team were as great as always!
3 years ago
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