Peter Clark
I have not made a purchase yet - but the knowledge and advice from Shaun on how to work out which type and specification of bike would best suit my needs was excellent.
Rob Siraj
Great quality bikes, and fantastic customer service t the Milton Keynes store
Farhan Ahmed
Very helpful. TREK MK staff (Jon) went above and beyond to help me chose the right eMTB, test ride and smooth delivery.
Paulina Konopka
The boys at the shop were great! It was easy to book a service with them, they were informative whenever I rang for an update and as promised, they rang whenever the bikes were done, simple. Easy pick up, job done.
Simon Gilks
What a great store! The first few times I visited it was quite daunting as it is such a big bike shop and brand compared to most, and even felt a little corporate. But once you talk to the staff, and get to know them and the shop its great. Always been super helpful and when buying bikes from them or working on my bikes it has always been a great experience!
Go and have a chat with them!
Mark D
Visited late on a Wednesday evening so useful they're open until 8pm. Very helpful staff, not pushy, clean changing room, free Segafredo coffee was a bonus and great sale bargains. Toilet upstairs so handy if coming back from a long journey. Plus a chance to drool and dream of my next Trek!
Danguole Z
The team in the Milton Keynes store (especially Ian) is simply great - very knowledgeable, passionate about what they do and customer focussed. One of the best customer services I’ve had in bike stores! Thank you!
Alex Griffin
Went over to look at a Top fuel mountain bike but after speaking with young Sam he recommended that I should be really looking at the Fuel Ex range due to the kind of riding i do as it is a bit more versatile and has a bit more suspension travel etc. So i got home and did a bit more research into the different Fuel models and decided on the Fuel Ex 8 Xt, so I rang up and spoke with Jon the store manager who was really helpful and I placed the order for the 2021 model which I now own and am super happy with it done around 700 miles trail riding on it and it rides like a dream going to take it on some rougher terrain and mountains to put through it paces. Great customer service, advice and I would highly recommend Trek Bikes Milton Keynes as your one stop bike shop. Thanks guys, see you soon for my free service & check up.
Matt Bowey
Great place. Always take my trek bike for service and repairs here as the guys are so knowledgeable and helpful. Highly recommended.
Brothers Lifts
I am profoundly deaf. I found the staff to be very helpful and patient with communication when buying my new bike. Definitely go there again.
Nadia H
Honestly the team in the store couldn’t have been any better, so so helpful and passionate about the products as well as being really knowledgeable and customer focussed, best customer service I’ve had in a store for years, they are an absolute credit to Trek!
Having spoken to a few cycling friends, since buying the bike, they have all said the same about how great the team (esp John) in Milton Keynes are, without even telling them which bike I had got, I started telling one friend about the great service I had had and they said ‘you brought your bike from Trek in MK didn’t you’ - what an amazing reputation they have!
Tom Taylor
Great staff and Great Shop
Andrea Owen
Fantastic service from Chris today when buying a new bike. He went out of his way to get it ready early for us. Really pleased! Thank you!
fiona head
Very knowledgeable sales person who put me at ease when making my purchase
gaz martin
Awesome
Pakesy
Fantastic service and great advice and a excellent purchase, would definitely use Trek again.
Rob Hubbard
Customer service was second to none. John was extremely helpful, knowledgeable and patient with my requirements in purchasing my new bike.
Stuart Sams
We always get great service from all the people at Trek MK
Nothing is too much trouble and their happy talking both basic and technical
I always go away a very happy and content customer
It's great to see you back open
Thanks Stuart
graham forrester
Friendly staff, safe shopping environment and good service
Garry Burns
Fantastic fast and friendly service, tubeless puncture repaired and lots of good sound advice, full COVID protection measures carried out as well! Many thanks Jon
