4.8
rating out of  338  reviews
307
15
2
2
12
User profile - Markus Cox.
Markus Cox
Jon has been simply brilliant. He has kept in contact with me throughout this difficult time and made my son very very happy on his 13th birthday.
4 years ago
User profile - Laura Mynett.
Laura Mynett
Great Helpful and friendly staff. Highly recommended. Super happy with the service I received.
4 years ago
User profile - Dan Connall.
Dan Connall
Great service and advice
4 years ago
User profile - Nick Bell.
Nick Bell
Dropped bike in without an appointment for fault on lower crank bearings, got phone call 2hrs later all fixed come and collect bike, Bearings changed and price cheaper than quoted.
5 years ago
User profile - Peter May.
Peter May
Provided a 10 out of 10 rating.
5 years ago
User profile - Tim Screen.
Tim Screen
I bought a bike, a Trek Procaliber 9.7 from Ian. He provided first class help and expert advice which helped to convince me that this was the bike for me. This is an excellent bike. The best upgrade - from a very old 26" wheeler MTB - that I could have had.
5 years ago
User profile - Viv Carter.
Viv Carter
Excellent customer service. I needed help with cycling shoes and cleats. Dylan was knowledgeable, helpful and very patient. Great shopping experience
5 years ago
User profile - David Sampson.
David Sampson
Excellent professional service. Repaired the headset on my 1.1 and removed the buckle from the wheel. Fast and efficient .
5 years ago
User profile - Clark Slingsby.
Clark Slingsby
I’ve had 2 of my bikes in for repairs and upgrades and the service has been excellent.
5 years ago
User profile - Rich Lovelock.
Rich Lovelock
Went to Trek store MK to get necessary parts to go tubeless, guy who assisted was very helpful and thorough ensuring I had all parts to get up and running. Good service as always in there.
5 years ago
User profile - Paulo Monteiro.
Paulo Monteiro
I have just acquired a Trek Checkpoint ALR 4 2020 from the Milton Keynes shop and did it there over other shops because of the customer service provided by both the store manager and other members of staff. I was listened to, provided advice in line with what I was searching for, given options and invited to try different options; I was never pushed to go with a specific bike or any bike at all. I was supported to make the best decision for me and ended up with an excellent bike. Thank you Trek Bicycles Milton Keynes!
5 years ago
User profile - Lisa Mortimer.
Lisa Mortimer
Helpful friendly service
5 years ago
User profile - Felipe Arrudi.
Felipe Arrudi
Excellent service, really kind and professional staff
5 years ago
User profile - Keith Dickson.
Keith Dickson
Brought my bike in for a bottom bracket refit and also to fit a rear cassette and chain supplied by myself. Staff very helpful and efficient. Bike was ready for next day pickup. First class and the work very reasonably priced.
5 years ago
User profile - Chris Lambton.
Chris Lambton
Great customer service, knowledgeable and friendly staff
5 years ago
User profile - Gudrun.
Gudrun
My Trek TM4 is a bike to fall in love with. Jonathan, the store manager at MK, took me out for a test ride on a TM. WHAT A BIKE! So comfortable, the controls a doddle and the hills simply melting away. The bike's good looks with its integrated battery made the choice for me easy. I'm cycling more often enjoying the great outdoors and getting plenty of exercise. Thank you MK staff for all the help and good advice. One very happy customer. Fantastic helpful service. Nothing is too much. Quality products and good choice.
5 years ago
User profile - Simon Gilks.
Simon Gilks
Another great experience in the Trek MK store!! Chris and Jon were excellent and my Mrs walked out with a Trek X Calibre 9 with a few tweaks to the appearance but also some cut down bars and seat post to fit her frame! Thanks again, we’ll be back soon.
5 years ago
User profile - Simon Edward Wilkinson.
Simon Edward Wilkinson
Excellent all around service, no pushy ' in your face' selling. Just great product information, genuine enthusiasm and commitment from a team in Trek MK that is clearly harmonious and cohesive. Very impressed. Max and Sian shone in particular, but all were great. Brilliant.
5 years ago
User profile - Jo Gundle.
Jo Gundle
Very friendly, and lots of useful advice and information alongside great service.
5 years ago
User profile - Ursula Watkins.
Ursula Watkins
We popped in just to have a look at the bikes available, we were blown away by the level of service we received. There was no hard sell. We were left to look at the bikes ourselves and discuss them. We looked at children's bikes and the knowledge that Max had was exceptional. Our boys love their new bikes and we can not sing the praises of the store and the staff enough.
5 years ago
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