4.8
rating out of  366  reviews
330
15
3
2
16
User profile - Mark D.
Mark D
Visited late on a Wednesday evening so useful they're open until 8pm. Very helpful staff, not pushy, clean changing room, free Segafredo coffee was a bonus and great sale bargains. Toilet upstairs so handy if coming back from a long journey. Plus a chance to drool and dream of my next Trek!
4 years ago
User profile - Danguole Z.
Danguole Z
The team in the Milton Keynes store (especially Ian) is simply great - very knowledgeable, passionate about what they do and customer focussed. One of the best customer services I’ve had in bike stores! Thank you!
4 years ago
User profile - Alex Griffin.
Alex Griffin
Went over to look at a Top fuel mountain bike but after speaking with young Sam he recommended that I should be really looking at the Fuel Ex range due to the kind of riding i do as it is a bit more versatile and has a bit more suspension travel etc. So i got home and did a bit more research into the different Fuel models and decided on the Fuel Ex 8 Xt, so I rang up and spoke with Jon the store manager who was really helpful and I placed the order for the 2021 model which I now own and am super happy with it done around 700 miles trail riding on it and it rides like a dream going to take it on some rougher terrain and mountains to put through it paces. Great customer service, advice and I would highly recommend Trek Bikes Milton Keynes as your one stop bike shop. Thanks guys, see you soon for my free service & check up.
Review photo
4 years ago
User profile - Matt Bowey.
Matt Bowey
Great place. Always take my trek bike for service and repairs here as the guys are so knowledgeable and helpful. Highly recommended.
5 years ago
User profile - Brothers Lifts.
Brothers Lifts
I am profoundly deaf. I found the staff to be very helpful and patient with communication when buying my new bike. Definitely go there again.
5 years ago
User profile - Nadia H.
Nadia H
Honestly the team in the store couldn’t have been any better, so so helpful and passionate about the products as well as being really knowledgeable and customer focussed, best customer service I’ve had in a store for years, they are an absolute credit to Trek! Having spoken to a few cycling friends, since buying the bike, they have all said the same about how great the team (esp John) in Milton Keynes are, without even telling them which bike I had got, I started telling one friend about the great service I had had and they said ‘you brought your bike from Trek in MK didn’t you’ - what an amazing reputation they have!
5 years ago
User profile - Tom Taylor.
Tom Taylor
Great staff and Great Shop
5 years ago
User profile - Andrea Owen.
Andrea Owen
Fantastic service from Chris today when buying a new bike. He went out of his way to get it ready early for us. Really pleased! Thank you!
5 years ago
User profile - fiona head.
fiona head
Very knowledgeable sales person who put me at ease when making my purchase
5 years ago
User profile - gaz martin.
gaz martin
Awesome
5 years ago
User profile - Pakesy.
Pakesy
Fantastic service and great advice and a excellent purchase, would definitely use Trek again.
5 years ago
User profile - Rob Hubbard.
Rob Hubbard
Customer service was second to none. John was extremely helpful, knowledgeable and patient with my requirements in purchasing my new bike.
5 years ago
User profile - Stuart Sams.
Stuart Sams
We always get great service from all the people at Trek MK Nothing is too much trouble and their happy talking both basic and technical I always go away a very happy and content customer It's great to see you back open Thanks Stuart
5 years ago
User profile - graham forrester.
graham forrester
Friendly staff, safe shopping environment and good service
5 years ago
User profile - Garry Burns.
Garry Burns
Fantastic fast and friendly service, tubeless puncture repaired and lots of good sound advice, full COVID protection measures carried out as well! Many thanks Jon
5 years ago
User profile - Markus Cox.
Markus Cox
Jon has been simply brilliant. He has kept in contact with me throughout this difficult time and made my son very very happy on his 13th birthday.
5 years ago
User profile - Laura Mynett.
Laura Mynett
Great Helpful and friendly staff. Highly recommended. Super happy with the service I received.
5 years ago
User profile - Dan Connall.
Dan Connall
Great service and advice
5 years ago
User profile - Nick Bell.
Nick Bell
Dropped bike in without an appointment for fault on lower crank bearings, got phone call 2hrs later all fixed come and collect bike, Bearings changed and price cheaper than quoted.
5 years ago
User profile - Peter May.
Peter May
Provided a 10 out of 10 rating.
5 years ago
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