4.8
rating out of  338  reviews
307
15
2
2
12
User profile - tony field.
tony field
Great service, refreshing that the staff actually new what they were talking about, keep it up
5 years ago
User profile - Joanna Clayton.
Joanna Clayton
I my new Trek bike! Both Max & Jon in the store were really helpful & knowledgeable and the extended test ride was great as it allowed me to really test the bike over a good distance. I'm going in for a bike fit next week!
Review photo
5 years ago
User profile - Terry Gibson.
Terry Gibson
New to cycling but recieved great advice, products and service levels - far better than others in MK
5 years ago
User profile - Robert Shacklock.
Robert Shacklock
Great service as always combined with very competitive pricing on fantastic products.Robert
5 years ago
User profile - Ben Hazell.
Ben Hazell
Exceptional service over 3 visits. Finn? Was amazing - the only cycle retailer in MK to offer us a test ride and we went to them all. Great advice from several of your colleagues. Then ordered a Thule fitting kit which came quickly without hassle. Excellent showroom and perfect people. Highly recommended
5 years ago
User profile - Benjamin Brown.
Benjamin Brown
I always come to the Milton Keynes Trek store because of the level of service and support I get from the staff. Everyone I've dealt with there has been incredibly helpful and taken me through my first year of cycling with all the advice and dedication that I've needed. I must give a special mention to Max Hale, who has taken time to not only give me great deals and exceptional levels of service, but also to sit down and talk about the equipment and peripherals I need, without ever feeling like I'm being up-sold or pressured. It's a service level rarely seen these days, and comes from both his love of cycling and him being a genuinely nice person. Thank you you to everyone in the store, and I'm super happy with all the Trek and Bontrager products I've bought to-date.
5 years ago
User profile - Neil Sewell.
Neil Sewell
Knew of the dealership in MK - had a crack to my frame so took it in not expecting much, I was greeted promptly, service was impeccable, un flustered and competent. After I explained the predicament of a charity bike ride for the Greenfingers Charity Fri 22nd a Demo bike was provided, Pedals / bt cage changed over - amazing I was told of the procedure, potential cost of rebuild, warranty, sent over original receipt, contact details, I was good to go - great service, 15 miles last night to get used to the demo - brilliant, I'm confident I'll be looked after and more importantly put in the miles on Friday - thank you Neil
5 years ago
User profile - Ben Lee.
Ben Lee
Chris the mechanic works wonders in the workshop. Had my bike serviced here for years and they always do a brilliant job giving detailed explanations of what needs doing to improve the bike.
5 years ago
User profile - Alan Craig.
Alan Craig
The staff in Trek Milton Keynes are always friendly and helpful. It's a pleasure to shop there.
5 years ago
User profile - David Gray.
David Gray
Front of house is a window into the company itself and the staff at Milton Keynes has always been very polite and knowledgeable whenever I have visited. Staff knowledge is key to whether or not customers will return following a purchase, especially a substantial one. It is also important that backroom staff, mechanics etc, have the same approach too. MK have their workshop in full view of the customer which, to me, gives confidence to visitors in their ability to service or repair to the industry standard at all times.
5 years ago
User profile - Ben Gilbert.
Ben Gilbert
Always reliable. Hugely relieved to see Trek now deal with Brompton so I don't have to use Evans.
5 years ago
User profile - Chris gray.
Chris gray
First time shopper from out the area , popped in for a look round bought a cyclops trainer. The guys are all very welcoming but not intrusive , with a infectious love of cycling explained Every bit of information needed to make a informed decision. Great guys thank you very much Very happy with my purchase and will make the drive from Nottingham to get the family’s next bikes
5 years ago
User profile - Tim Jones.
Tim Jones
Always a friendly and professional service. Most recently I thought it was terminal for my cherished old Brompton when its frame split after years of hard use. But you brought it back from the brink with a new frame and its now running like new again :-)
5 years ago
User profile - Nick DW.
Nick DW
If I could award an 11/10 for service at the Milton Keynes Trek store I would do so. Excellent service from Jonathan and the team from start to finish. Well recommended and 5 Stars from this happy customer.
5 years ago
User profile - Michael Collins.
Michael Collins
Awesome people, awesome products!
5 years ago
User profile - David Charles.
David Charles
Great staff at Trek Milton Keynes store. Very knowledgeable and helpful. I like the wide variety of quality products and the store atmosphere and location are excellent.
5 years ago
User profile - Chris Londy.
Chris Londy
Excellent knowledgeable staff. Nothing's too much trouble. Even dropped a piece of kit rOund to my house. Great service.
5 years ago
User profile - Stuart Gough.
Stuart Gough
Always get great advice from the team
5 years ago
User profile - danny purbrick.
danny purbrick
Fantastic service from a great team
5 years ago
User profile - Mike Farrell.
Mike Farrell
I've always stayed loyal to Trek bikes. The recent experience with a bike fit for a new Madone was great. Sian was very professional and helpful. I couldn't be happier.
5 years ago
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