Knew of the dealership in MK - had a crack to my frame so took it in not expecting much, I was greeted promptly, service was impeccable, un flustered and competent. After I explained the predicament of a charity bike ride for the Greenfingers Charity Fri 22nd a Demo bike was provided, Pedals / bt cage changed over - amazing I was told of the procedure, potential cost of rebuild, warranty, sent over original receipt, contact details, I was good to go - great service, 15 miles last night to get used to the demo - brilliant, I'm confident I'll be looked after and more importantly put in the miles on Friday - thank you Neil