4.8
rating out of  392  reviews
354
16
3
2
17
User profile - Nadia H.
Nadia H
Honestly the team in the store couldn’t have been any better, so so helpful and passionate about the products as well as being really knowledgeable and customer focussed, best customer service I’ve had in a store for years, they are an absolute credit to Trek! Having spoken to a few cycling friends, since buying the bike, they have all said the same about how great the team (esp John) in Milton Keynes are, without even telling them which bike I had got, I started telling one friend about the great service I had had and they said ‘you brought your bike from Trek in MK didn’t you’ - what an amazing reputation they have!
5 years ago
User profile - Tom Taylor.
Tom Taylor
Great staff and Great Shop
5 years ago
User profile - Andrea Owen.
Andrea Owen
Fantastic service from Chris today when buying a new bike. He went out of his way to get it ready early for us. Really pleased! Thank you!
5 years ago
User profile - fiona head.
fiona head
Very knowledgeable sales person who put me at ease when making my purchase
5 years ago
User profile - gaz martin.
gaz martin
Awesome
5 years ago
User profile - Pakesy.
Pakesy
Fantastic service and great advice and a excellent purchase, would definitely use Trek again.
5 years ago
User profile - Rob Hubbard.
Rob Hubbard
Customer service was second to none. John was extremely helpful, knowledgeable and patient with my requirements in purchasing my new bike.
5 years ago
User profile - Stuart Sams.
Stuart Sams
We always get great service from all the people at Trek MK Nothing is too much trouble and their happy talking both basic and technical I always go away a very happy and content customer It's great to see you back open Thanks Stuart
5 years ago
User profile - graham forrester.
graham forrester
Friendly staff, safe shopping environment and good service
5 years ago
User profile - Garry Burns.
Garry Burns
Fantastic fast and friendly service, tubeless puncture repaired and lots of good sound advice, full COVID protection measures carried out as well! Many thanks Jon
5 years ago
User profile - Markus Cox.
Markus Cox
Jon has been simply brilliant. He has kept in contact with me throughout this difficult time and made my son very very happy on his 13th birthday.
5 years ago
User profile - Laura Mynett.
Laura Mynett
Great Helpful and friendly staff. Highly recommended. Super happy with the service I received.
6 years ago
User profile - Dan Connall.
Dan Connall
Great service and advice
6 years ago
User profile - Nick Bell.
Nick Bell
Dropped bike in without an appointment for fault on lower crank bearings, got phone call 2hrs later all fixed come and collect bike, Bearings changed and price cheaper than quoted.
6 years ago
User profile - Peter May.
Peter May
Provided a 10 out of 10 rating.
6 years ago
User profile - Tim Screen.
Tim Screen
I bought a bike, a Trek Procaliber 9.7 from Ian. He provided first class help and expert advice which helped to convince me that this was the bike for me. This is an excellent bike. The best upgrade - from a very old 26" wheeler MTB - that I could have had.
6 years ago
User profile - Viv Carter.
Viv Carter
Excellent customer service. I needed help with cycling shoes and cleats. Dylan was knowledgeable, helpful and very patient. Great shopping experience
6 years ago
User profile - David Sampson.
David Sampson
Excellent professional service. Repaired the headset on my 1.1 and removed the buckle from the wheel. Fast and efficient .
6 years ago
User profile - Clark Slingsby.
Clark Slingsby
I’ve had 2 of my bikes in for repairs and upgrades and the service has been excellent.
6 years ago
User profile - Rich Lovelock.
Rich Lovelock
Went to Trek store MK to get necessary parts to go tubeless, guy who assisted was very helpful and thorough ensuring I had all parts to get up and running. Good service as always in there.
6 years ago
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