With regret I have to leave a 1 star rating. I’ve been in the store several times and made many purchases, pedals, bar tape, clothing etc. The majority of the team are great but there is one gentleman that seems to do everything he can not to help. Considering my considerable spend I went to the store today to buy new bar tape and get it fitted. My tape broke today and I have a 50 mile ride tomorrow so I went to the store in a time of a mini emergency (I know it’s all relative). I spoke to this gentleman and asked for the tape to be fitted and without even asking why he said “not today”. My tape has been fitted there before but rather than understand my need he stood there with his arms crossed. I asked him if it it was at all possible and again he stood there and said not today.... he made no effort to understand my need or look to help. Fitting bar tape is a 10 min job and I would have waited if asked and probably why waiting would have spent another £200 in store. I made a call to cycleworx in Flitwick who stayed open for me to help me so I can complete my ride tomorrow.