4.8
rating out of  366  reviews
330
15
3
2
16
User profile - Fun Bobby.
Fun Bobby
Fantastic products, expertly explained by a very tight team.
a year ago
User profile - Michael English.
Michael English
Excellent service. Very knowledgeable and helpful. Will definitely use again
a year ago
User profile - meira khalil.
meira khalil
Ordered my bike online at Trek, they assembled it in store. The staff who helped us was amazing and super nice. The bike had a very small blemish which I didn't mind, but the staff member offered us a free bottle holder. Overall, the service was superb, the bike I got (District 3 Equipped Stagger) is excellent. Normally, I don't give out reviews but I had to with this experience. 100% would recommend.
a year ago
User profile - The Mighty One.
The Mighty One
Being April, I came here with a new ambition for the financial year, get fitter while being tax efficient. Yes I came because of the incentive of tax free cycling through the cycle to work scheme. At first I didn't consider Trek bikes, however, after talking to Nathan from head office (met at a function) he gave me enough pause to look at Trek bikes. Being coming off a full sus, i wanted a hard tail I saw a load of reviews of the Pro-Calibre and fancied a ride myself. So I went down to the store in Milton Keynes. There they gave me a test bike and a helmet, which i was able to try around Campbell park (super fast bike), came back, they furnished us with soft drinks and 40 mins later I laid the deposit down for a Pro-Cal9.8. With cycle to work for those that are unaware, you go through your company, they give you something called a Letter of Collection which then you give that 15 digit number to Trek. Good things to note, trek bikes come with a life time warranty on the frame to the original owner and a free service when I got it. Would definitely go back if I'm looking for another bike. Store staff were ace and walked me through the whole process Shout out to David.
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a year ago
User profile - Jason Davenport.
Jason Davenport
Actually not bought a bike from here yet but when visiting the store few months ago the sales person was very friendly and advised me which could be the best bike. Even had a little test ride outside of the shop. I will definately be visiting again in the next few weeks to purchase a bike for me and my son.
a year ago
User profile - Shaun Whitehead.
Shaun Whitehead
Fantastic products .. Customer service and customer care .. highly recommended..
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a year ago
User profile - Susan Blessing.
Susan Blessing
Exceptional service from enquiry to completion of purchase. David thank you for all your advice in helping us get the right bike for my needs. John thank you for all your help, advice and support in ensuring we had the right bike carrier for our car and bikes. Thank you very much for everything lads, the time and patience spent with us, you make customers feel very welcome to the shop and we don’t feel rushed to leave. We even had a lovely coffee. Wishing you both every success in the future. Highly recommend Trek MK.
a year ago
User profile - Keith Aston.
Keith Aston
Always a warm welcome and great product knowledge
a year ago
User profile - Christian.
Christian
Popped in to buy some chain lube as an essential for my bike and the welcome and time spent chatting bikes with Dawid was really excellent. Great experience
a year ago
User profile - Susanna Mitterer.
Susanna Mitterer
I absolutely love Jonathan's team at Trek - always there with expert advice, good value for money and great customer service.
a year ago
User profile - Michael Smith.
Michael Smith
Friendly staff, great products and a nice store
a year ago
User profile - David Bingham.
David Bingham
Very helpful & friendly service repairing my shoe which is very much appreciated. Will return soon when in need of new equipment. Many thanks
a year ago
User profile - Richard.
Richard
Echoing Joe, what a great team. I have an old and somewhat neglected Trek hybrid which Trek MK have just serviced. Fantastic, feels like my bike is new again. Thank you folks
a year ago
User profile - James L.
James L
Excellent friendly advice and I got a high quality free bike fit with my bike puchase, as well as a great deal on the bike! This is why we go to our local bike shop.
a year ago
User profile - Helen Widdowson.
Helen Widdowson
Great customer service gave some great advice very helpful very friendly guys n girl
a year ago
User profile - Chris Collier-Woods.
Chris Collier-Woods
brilliant staff, good selection of bikes and parts.
a year ago
User profile - John Ritchie.
John Ritchie
Friendly, knowledgeable and helpful staff
a year ago
User profile - Joe WW.
Joe WW
What a great team! Took my bike in for a service, the staff are very friendly and are clearly passionate about bikes. They explained all the options available for my service and what parts could be replaced. I was even recommended a cheaper option to help me save a bit of money. The bike looks and feels like new again. I highly recommend this Trek store. Thanks
a year ago
User profile - Alistair Gallaher.
Alistair Gallaher
Just bought my second bike from here, the staff really know their stuff and the store is immaculate. A dangerous place to be if you have any money in your account!
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a year ago
User profile - K S.
K S
Excellent store with great staff, especially the manager, Jon.
a year ago
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