4.8
rating out of  351  reviews
317
15
2
2
15
User profile - Nick Emery.
Nick Emery
Very helpful, knowledgeable and friendly staff.
a year ago
User profile - Alex Whitehead.
Alex Whitehead
Jon the Manager in MK is exceptional. Polite, professional, unbelievably knowledgeable and willing to give you his time. He tells you what products and services he thinks are best for you. I've listened to his advice and haven't been disappointed in any of Treks products unlike what's happened with other bike companies products! Trek is a phenomenally good brand and Jon is the guy to talk to.
a year ago
User profile - Wioletta Lis.
Wioletta Lis
Excellent customer service!!! Very kind and professional
a year ago
User profile - Gary L.
Gary L
Great service and quality products.
a year ago
User profile - timmytoon.
timmytoon
Recently purchased a Trek Damone Sl5. Excellent customer service. Very pleased with the bike
a year ago
User profile - Malcolm Murray.
Malcolm Murray
I’ve always received 1st class service from the sales team, it’s always with a smile!
a year ago
User profile - Robert Shacklock.
Robert Shacklock
Fantastic service geared around cool , fantastic bikes ! I will be returning again very soon.From small components for my MTB , annual servicing and the loan of a bike to go on tour ( when mine was still awaiting a part ) the guys have been exceptional. Thanks for helping us with our adventures and building the memories over the years ! To those who haven’t visited the store and tried out a Trek bike it’s time you did ! Cheers R&J
a year ago
User profile - Andrew Howes.
Andrew Howes
Very helpful lovely showroom
a year ago
User profile - Steve Sinfield.
Steve Sinfield
Very enjoyable with super staff
a year ago
User profile - Lee Davis.
Lee Davis
I really appreciated Trek sorting out my bike at such short notice. I will definitely be back.
a year ago
User profile - David Styring.
David Styring
Great customer service with fast delivery.
a year ago
User profile - Helen Beaumont.
Helen Beaumont
Staff are friendly and informative. Absolutely no hard sell involved. Gave me time to go away think about what I wanted to make the right choice. Ideal location for a test ride too. All round great experience
a year ago
User profile - Nigel Roberts.
Nigel Roberts
Great service as always!
a year ago
User profile - budgie bird.
budgie bird
Very helpfull, sorted the type of bike i want a need, thanks. Great Service, thank you Johnathan.
a year ago
User profile - Harry Oxley.
Harry Oxley
Very good customer service and welcoming will be going back
a year ago
User profile - Jonathon Gibson.
Jonathon Gibson
It had been a few years since I serviced my bike, frankly I was dreading the worst. The team at the shop spent time with me to assess my bike and decide what was needed, they were very keen to only do and change what was needed and save me money. I genuinely felt that they had my best interests at heart and provided a top-level service to me. Regular updates via phone calls, and then a full breakdown and walkthrough of the bike when I collected it. This really was a premium service; the bike was as good, (mechanically) as it was when it came out the shop from new. I won’t hesitate to return to the store for future services or any other work that needs doing. Knowledgeable, friendly, polite staff throughout. Many thanks
2 years ago
User profile - andy smith.
andy smith
Visited last Wednesday because I knew which model bike I wanted but wasn't sure which size I needed. The girl who served me was lovely.Really helpful, knowledgeable and nothing was too much trouble.She let me take out 2 bikes for a spin and I could then decide on sizing.Although I couldn't purchase the bike from here because of no stock, happily I have now tracked one down online in the size/colour I was after.Highly recommend this shop if your after good service.
2 years ago
User profile - Thibault Bouclier.
Thibault Bouclier
After purchasing a bike that wasn’t to my personal expectation ! Annie who originally sale me the bike was really professional about it and handle the return in the best way possible. Thank you very much.
2 years ago
User profile - Adrian Glew.
Adrian Glew
Helpful and friendly team there and Chris sorted out several issues with my bike where other bike shops had failed to do so. Thank you
2 years ago
User profile - Sharon Smith.
Sharon Smith
Knowledgeable and friendly staff. Just needed a little service this time. No booking required bike ready in less than a day.
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2 years ago
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