I went in for advice on cycling from Marseille to Malaga earlier this month and blimey, did I get it. Although he hadn't done that ride himself, Suresh gave me a good half hour of tips on everything from bike to bags to body. I've never done a trip like this, and he built up my confidence to make a few fairly small decisions that would have a big impact on my enjoyment of it. Now I'm back I can safely report it was a total blast, great weather and scenery as well as smooth riding. The preparation, including various items not purchased at Trek, made all the difference. It's all about the customer service, right, a great combination of expertise and personal care from Suresh. There was no hard sellign - and he's the first person I've met who's won cycle races in the Himalayas! Nice one, Trek.