4.8 rating out of 601 reviews
Greg Mussio
The sales rep was excellent, and she really took the time to figure out the correct size of the bike (I needed a large, evidently). She went over gear shifting for an 18 speed (previously, I had only had 10 speeds), added a bike stand, and explained the warranty and new ride resources in detail. She's a professional and a credit to your organization.
Lance McGhee
At every Trek location the customer service and products are exemplary. I will remain a loyal customer. 20 years strong!
Andre Smithson
Great deals and nice staff. I stop by there every time to see what they have
Michael Healy
Staff is knowledgeable, friendly, and most importantly patient with customers as they look to make big decisions on large purchases.
Elizabeth Matthews
I have been coming to the Royal Oak Trek store for nearly 40 years. All of my family’s bikes have been purchased and serviced here. The store/staff are dependable, the products (bikes, helmets, accessories, repair parts) are superior.
Alena Washington
They were so nice and helpful during my estimate. I appreciate that he was willing to work with me on the needs of my bike instead of trying to get over on me as someone who doesn’t know much about bikes. They’re going to make the repairs on my bike for $36! Which is great considering I was given my bike for free. And it’ll be done in a few days
Ouma Edwards
I've taken 2 different bikes in for service. The prices aren't cheap but the techs are knowledgeable, punctual, and hospitable.
Eric Suda
I could not be happier!
I found an issue with an expensive carbon wheel. It was pretty obvious that the damage was a manufacturing defect, not due to use / abuse, but unfortunately the warranty period was well past. I brought it to Trek Bicycle Royal Oak, they evaluated the wheel, took my information, worked with Trek, and were able to get me set up with a replacement! When they say they stand behind their products, they absolutely mean it! Thank you!
Dana Kott
Paula was great. She listened to me and helped me pick the right bike to meet my needs. I will go back to the Trek store in Royal Oak for any future purchases
Fabrice Portes
Large stock of quality gear and accessories, including a large selection of blndr interfaces. Nice and passionate staff.