4.8 rating out of 764 reviews

User profile - Joe Song.
Joe Song
I was looking for a bike to ride with my kids and I started at a big box store, where I test rode a few cheaper bikes. After, I went to Trek in Folsom and it was the right move. The Trek bike I bought was only a little more than the cheaper bike I was considering, but the Trek bike is vastly superior and worth every penny. On top of the value, I got amazing customer service from Travis at Trek. Literally the best customer service I've had in years. Professional, nice, and knowledgeable. Thanks Travis.
a week ago
User profile - Anthony Brantley.
Anthony Brantley
Just had my 6th bike bought and built by Trek Folsom. Great service as always, the bike was built right away so i could get riding
3 weeks ago
User profile - Michael Sullivan.
Michael Sullivan
Fantastic shop! My third stop in search of my grandson’s first big boy bike. It was an absolute pleasure dealing with Travis. He is an Excellent listener. He took quick action to search and locate a bike not in their inventory. On confirmation we ordered and he estimated an ETA which was spot on as well. The bike is in my living room now and I can’t wait to see my Grandsons face when I hand him “the keys!” Thank you for the great vibe and attitude the guys in THIS shop have created. Unusual and so impressive in this world. Again, Greatly Appreciated Mike Sullivan
3 weeks ago
User profile - Linda Padilla.
Linda Padilla
Great service!
a month ago
User profile - Karl Messerschmidt.
Karl Messerschmidt
It's all about the service! The salesman took the time to find out what I wanted and how I'd use the bike. His suggestions were spot on and the bike's terrific. Thank you!
2 months ago
User profile - robert osterholt.
robert osterholt
So far so good Ryan has been great in finding the right bike and the right fit. Staff is very knowledgeable and eager to assist in answering all our questions and no pressure throughout the sale process
2 months ago
User profile - DavidNicole Koch.
DavidNicole Koch
Great service department with reason able prices.
2 months ago
User profile - Glen Brasel.
Glen Brasel
Great helpful staff for trying out and buying a bike.
2 months ago
User profile - Alan Gonsalves.
Alan Gonsalves
Really friendly and great service.
2 months ago
User profile - Christian Dean.
Christian Dean
Was the only dealer within 100 miles that had the exact bike I wanted (ProCaliber 9.5 Gen.3, large, in Lava Red). They put a priority on building it so I could pick it up a couple days later. Excellent customer service. All my bikes are Treks! Domane SL5, Checkpoint SL5, Top Fuel 9.8, Cruiser.
3 months ago