4.8 rating out of 355 reviews
Gary
We purchased a Trek Checkpoint Gravel bike for our son at this Maple Ridge location. The bike is a beauty, the staff and whole experience of purchasing a Trek was great. All the staff were welcoming and friendly .
A special shout- out to the manager Dave. Dave kept us updated on the delivery status of the bike throughout the process. We picked up the bike today after the bike mechanic assembled and tuned it. Dave worked one on one with our son explaining the details of the bikes capabilities and maintenance right down to tire PSI. He also ensured that the saddle was set to the perfect height for our son.
I really appreciate a good quality product backed up by knowledgeable professionals like those at Maple Ridge Trek.
Barry Watson
Super helpful group of people at Trek in Maple Ridge. Me and my kids will continue to be loyal customers.
skerschb
Good quality products and great customer service.
Anthony Yarrow
Great, friendly service and lots of options to choose from.
Vince Aalten
Very friendly and helpful staff at Trek Maple Ridge. Many thanks for your patience and expertise, Cody and Ricky!!
Vanessa Moore
I felt very supported by the staff during my visit. I was looking for a new bike, and I was helped in finding my adequate size and the type of bike I was looking for. I also had a rundown on safety equipment and everything was installed and ready by the time I left. Truly a great experience.
Work
Terrific service, price matched another store, and made it all happen on Christmas Eve! Wouldn’t shop anywhere else for a bike.
Meagan Nelson
Loveeee the kids buy back bike program. Everything about it. Savings for the customer, bike being passed along to someone who needs it, less waste, kids learning how to tune up a bike. Amazing!
Only thing slightly disappointed about this time (this week) is that we told our new bike purchased would be ready the next day. It’s now been two days and we haven’t even received an update. After purchasing 5 bikes there this is the first time it has happened so hoping it’s just a minor issue.
Rick Stadler
Great quality bikes with good inventory, friendly & helpful staff & a willingness to make things work out as best that they can! Plus the flexibility in service & storage together with the guaranteed buyback program are all extras to help out the customer. Overall a great experience!
Philipe Bonnot
Popped in for some air and they were great.
Well that's the case I'll be back