4.8 rating out of 508 reviews
Heather Williams
I had an outstanding experience shopping for a new bike at Trek East. It was such great sales help that I wanted to leave a review. Emil was so knowledgeable, kind, and helpful. I didn't realize it at the time, but when I walked into the store they were about to close. He nonetheless worked with me for more than an hour as I test rode several bikes. He just didn't want to turn away someone who was excited to ride. I've always loved Trek. They take such good care of you when you buy a bike from them it's a great local company. Now I love them even more :). Can't recommend this store enough.
Marcus Newton
Emil was stellar. He provided extra mile service, took time to really talk me through my first trek purchase. I love my new bike. I went to 5 bike shops and did 12-15 test rides and by far received the best service from Trek. The service staff were really accommodating and were able to safely box my bike so I could fly home to Denmark with it. 10/10 recommend and can’t thank Emil and the staff enough. I mean, they even entertained my parents and answered their questions while I shopped for a good 2 hours.
Rebecca Senneff
Great service and top shelf knowledge. I had a crack in my frame and they helped to choose a new and accommodate all my needs since I am from out of town. Every staff member worked as a team. I would definitely recommend them and will be back again even though it’s a bit of a drive.