4.8 rating out of 480 reviews
Floreta Shapiro
I just purchased an electric bike FX 2 and love it so far. It started with my excellent experience at the store with Emil, who helped me understand more about e bikes and guided me patiently through the process of picking appropriate accessories, learning about the apps, and the maintaining services that Trek covers. Went on for a 15 mi ride and I felt happy to be able to ride again. The electric assist allowed me to tackle more challenging climbs that I would have avoided in the past, and enabled me to keep up with other more advanced cyclists.
Anna Pamela Calinawan
Bought an e-bike there yesterday and it was a great experience. Special shout out to Kate for all of her help finding the right bike, she was very knowledgeable and kind throughout the process.
Jeff Golliher
Very helpful customer service
jennifer Duxstad
Great staff. Listened to my needs and did a good job in helping me to find best option
Chuck Freund
Great people sales and service. Drove over an hour to get my bike and it was worth the trip.
JEFF PORTER
Very impressed by the service I received
Brian Carpenter
Great Experience!!!! Would recommend to anyone.
Mark Schulz
An amazing team at Trek Madison East not only serviced our bikes but made recommendations to improve our ride. What a great group of people.
Mary Okon Coaching
Kate was great and very helpful! I was glad I got to try a few bikes and seats out to find the right fit! It was great to have them put the water bottle holder and kickstand on right then and walk out with a great new bike that my husband surprised me with for my birthday. Also, my last Trek was a bike that's now about 15 years old - it is amazing to see how far the technology has come with the bikes since them! So excited to hit the road and was very excited to learn about Trek Vacations/tours!
Dave Loken
Great staff. Knowledgeable and friendly. This is the place to buy your next bicycle.