• User profile - Robert Hettick.
    Robert
    Hettick
    Robert Hettick
    I want to extend my sincere appreciation to my sales representative, Jay, and Finance Manager Terry Hopkins at Kalidy Kia for the outstanding customer service they provided. Due to a misunderstanding, I believed I was purchasing a Kia S ... See More
    I want to extend my sincere appreciation to my sales representative, Jay, and Finance Manager Terry Hopkins at Kalidy Kia for the outstanding customer service they provided. Due to a misunderstanding, I believed I was purchasing a Kia Sportage SX Prestige. It wasn't until after all of the paperwork was signed, close to midnight, that I realized I had actually purchased a Kia Sportage SX. Once I discovered the mistake, I returned to the dealership the next day extremely upset and convinced I was stuck with a vehicle that, while beautiful, was not the one I intended to purchase. Terry Hopkins immediately took the time to listen to my concerns and worked with me to reverse the deal and get me into the Kia Sportage SX Prestige I had originally wanted. I truly cannot thank him enough for going above and beyond to make things right. I also want to recognize Jay. Throughout the entire buying process, he was friendly, professional, and, most importantly, honest. When I reminded him that I had clearly stated I wasn't interested in a regular SX and only wanted the SX Prestige, he didn't shy away from the conversation. It's rare to find people with that level of integrity, and I sincerely appreciate his honesty. This is the third vehicle I've purchased from Kalidy Kia, and experiences like this are exactly why I continue coming back. The team didn't have to correct the situation, I had signed the paperwork without realizing the mistake, but they chose to put customer satisfaction first. That level of care, professionalism, and integrity speaks volumes about the dealership. Thank you again to Jay, Terry Hopkins, and everyone at Kalidy Kia for turning what could have been a very stressful experience into one that reinforced my trust and loyalty. You have earned a customer for years to come.
  • User profile - veronika sales.
    veronika
    sales
    veronika sales
    Sabih, Corey, AJ, and Ebuka are absolutely amazing and my experience buying a car was as easy as it could be. 10/10.
    Sabih, Corey, AJ, and Ebuka are absolutely amazing and my experience buying a car was as easy as it could be. 10/10.
  • User profile - thomas puckett.
    thomas
    puckett
    thomas puckett
    I had a great experience buying my new car! The entire buying process was incredibly easy from start to finish. Communicating through text message was outstanding—it made everything convenient, and I always received quick responses. Any ... See More
    I had a great experience buying my new car! The entire buying process was incredibly easy from start to finish. Communicating through text message was outstanding—it made everything convenient, and I always received quick responses. Any questions or issues with the paperwork and contract were resolved quickly, and the negotiations were fair and straightforward. I never felt pressured, and the whole experience was smooth. A big thank you to Javon for providing excellent customer service and making the entire process stress-free. I highly recommend asking for him if you’re in the market for a new vehicle!
  • User profile - Stephen Sparkman.
    Stephen
    Sparkman
    Stephen Sparkman
    The entire car buying process was amazing! From the no pressure sales reps to the paperwork process, we could not have been happier. Our sale rep Kobie was very knowledgeable and went out of his way to make the experience enjoyable. I ... See More
    The entire car buying process was amazing! From the no pressure sales reps to the paperwork process, we could not have been happier. Our sale rep Kobie was very knowledgeable and went out of his way to make the experience enjoyable. I will definitely purchase form them again.
  • User profile - Christian Diaz.
    Christian
    Diaz
    Christian Diaz
    It was a good experience and the salesperson was a really nice guy and easy to talk to
    It was a good experience and the salesperson was a really nice guy and easy to talk to
  • User profile - vilmeyer vergara.
    vilmeyer
    vergara
    vilmeyer vergara
    Thanks to Kobie for his great work and help; he is a great salesperson and a wonderful person. If you want a car, ask for him. I wish him much success and many blessings. Thanks again for everything.
    Thanks to Kobie for his great work and help; he is a great salesperson and a wonderful person. If you want a car, ask for him. I wish him much success and many blessings. Thanks again for everything.
  • User profile - Elizabeth Basinger.
    Elizabeth
    Basinger
    Elizabeth Basinger
    Wale was so helpful and patient with us while we were deciding on a car! He was very knowledgeable, kind, and answered all of our questions. Thank you all for helping us find the perfect car!
    Wale was so helpful and patient with us while we were deciding on a car! He was very knowledgeable, kind, and answered all of our questions. Thank you all for helping us find the perfect car!
  • User profile - Autumn Lee.
    Autumn
    Lee
    Autumn Lee
    Niasia was very nice and worked with what we wanted. The whole team was very nice and we also didn’t feel pressured by anyone which was great! Will definitely be coming back in the future! Thank you Kalidy team, love my new car!!!
    Niasia was very nice and worked with what we wanted. The whole team was very nice and we also didn’t feel pressured by anyone which was great! Will definitely be coming back in the future! Thank you Kalidy team, love my new car!!!
  • User profile - Pamela Dunlavey.
    Pamela
    Dunlavey
    Pamela Dunlavey
    Excellent. Professional. Knowledgeable. Personable. Reasonable. Thank you Habib and Creed for a great experience with a trade in and the purchase of 2023 Kia Soul. Larry Smith
    Excellent. Professional. Knowledgeable. Personable. Reasonable. Thank you Habib and Creed for a great experience with a trade in and the purchase of 2023 Kia Soul. Larry Smith
  • User profile - Kynsi Hudson.
    Kynsi
    Hudson
    Kynsi Hudson
    Perry was a fantastic salesman!! He was NOT pushy and very informative!!
    Perry was a fantastic salesman!! He was NOT pushy and very informative!!
  • User profile - Heather Ranes.
    Heather
    Ranes
    Heather Ranes
    Javon was amazing. He was super patient with me going back and forth on which car I liked and picked out the perfect cars for us to look at. Hands down the best car buying experience I’ve had.
    Javon was amazing. He was super patient with me going back and forth on which car I liked and picked out the perfect cars for us to look at. Hands down the best car buying experience I’ve had.
  • User profile - Shannon Montaño.
    Shannon
    Montaño
    Shannon Montaño
    Teagan was very helpful!
    Teagan was very helpful!
  • User profile - Susan Byers.
    Susan
    Byers
    Susan Byers
    Kalidy Kia has the best service experience. I have been there twice now and both times were great!
    Kalidy Kia has the best service experience. I have been there twice now and both times were great!
  • User profile - Kay Springer.
    Kay
    Springer
    Kay Springer
    Great experience! Javon was knowledgeable, helpful, professional, and made the process as smooth and quick as possible! This is the 3rd vehicle I have purchased from Kalidy. Love the car! Highly recommend Javon!
    Great experience! Javon was knowledgeable, helpful, professional, and made the process as smooth and quick as possible! This is the 3rd vehicle I have purchased from Kalidy. Love the car! Highly recommend Javon!
  • User profile - James Kennedy.
    James
    Kennedy
    James Kennedy
    Very friendly staff
    Very friendly staff
  • User profile - Mary Morgan.
    Mary
    Morgan
    Mary Morgan
    Kalidy Kia was great! Buying a car is never a pleasant experience but Kalidy Kia made it as comfortable as possible. Everyone we worked with was very kind and helpful. Habib was our salesman and he was awesome! I will definitely recommen ... See More
    Kalidy Kia was great! Buying a car is never a pleasant experience but Kalidy Kia made it as comfortable as possible. Everyone we worked with was very kind and helpful. Habib was our salesman and he was awesome! I will definitely recommend this dealership to anyone!
  • User profile - Ty Lasha.
    Ty Lasha
    Ty Lasha
    easton & cody we’re a GREAATTT help. i was dealing with a crisis in they took they time with me in was so understanding in got me exactly what i wanted.
    easton & cody we’re a GREAATTT help. i was dealing with a crisis in they took they time with me in was so understanding in got me exactly what i wanted.
  • User profile - Tiffany Babiak.
    Tiffany
    Babiak
    Tiffany Babiak
    Best experience ever. Dozie walked me through everything and helped me sooo much!! Highly recommend Kia Kalidy!! Ask for Dozie when you go
    Best experience ever. Dozie walked me through everything and helped me sooo much!! Highly recommend Kia Kalidy!! Ask for Dozie when you go
  • User profile - nona smith.
    nona
    smith
    nona smith
    It was one of the best experiences buying a car that I’ve had and our salesman Wale was awesome, he worked really hard to get our deal done, and you could tell that he genuinely cared about his customers.
    It was one of the best experiences buying a car that I’ve had and our salesman Wale was awesome, he worked really hard to get our deal done, and you could tell that he genuinely cared about his customers.
  • User profile - Holly Pell.
    Holly
    Pell
    Holly Pell
    Stewart Easton was our salesman and he did a great job. Holli in finance was quick and helpful. But the process from the final decision to finance was dreadfully slow. We were there from start to finish 7 hours! I hope this process impro ... See More
    Stewart Easton was our salesman and he did a great job. Holli in finance was quick and helpful. But the process from the final decision to finance was dreadfully slow. We were there from start to finish 7 hours! I hope this process improves for others. But the showroom was beautiful and the staff was accommodating. And this dealership had the best prices compared to others so I still recommend.
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