4.7
rating out of  325  reviews
294
6
1
3
21
User profile - Joseph Scrivens.
Joseph Scrivens
Had an emergency breakdown and had to walk all the way to this shop and they did not disappoint. They dropped everything and fixed my crank for free that had come loose. Really appreciate the help and I’ll be back one of these days to look at a new road bike for sure!
a day ago
User profile - Caleb White.
Caleb White
Ryan at Trek Williamstown is an absolute star! Brought my first bike in a long time and couldn't have been happier. Helpful information, gave me plenty of options and did not feel any pressure from him. Would highly recommend speaking to him if you looking to buy.
a week ago
User profile - Anh Nguyen.
Anh Nguyen
Marty knows his stuffs and will look after your bikes like his own, couldn't ask for a better experience. Thank you!
a month ago
User profile - Amy Crawford.
Amy Crawford
I was stranded with a flat in Williamstown and the boys at Trek came to the rescue. They even gave me a tutorial. Great service!
2 months ago
User profile - Rob Ho.
Rob Ho
Great people and service.
3 months ago
User profile - Janet Wrigley.
Janet Wrigley
After seeking advice from Trek Bicycle Williamstown staff, Ollie, Beth and manager Daniel, I purchased my first Dual Sport 2 Stagger Galactic Grey e-bike. Couldn't be happier! I found everything I needed in the store to get me on the road such a Bontrager backrack deluxe small with a bag utility trunk that nicely secures to the backrack, water bottle with matching elite ocean cage, Starvos Wavecel helmet, Trek circuit twin gel gloves, Bontrager elite key folding lock (highly recommended) and bike pump charger. Daniel kindly ordered/fitted a set of Bontrager fenders (mudguards) and kept me up to date of expected delivery. The team are truly professional, go the extra mile to assist you and I can drop in anytime if I have any questions or my e-bike requires adjustment.
3 months ago
User profile - Seapadder.
Seapadder
Great service from this store. They took the time to fit the part I bought.
4 months ago
User profile - Greg Weston.
Greg Weston
I have always found the staff at the Williamstown Trek store to be very helpful and friendly.
5 months ago
User profile - Brook Quinn.
Brook Quinn
Helpful service and quick turnaround on repairs. Affordable too!
5 months ago
User profile - Tim van Uden.
Tim van Uden
I needed a solution to mount a light for early morning rides. A combination of Blendr mounts did the trick. Excellent service and advice from both Beth and Steve.
5 months ago
User profile - brett hull.
brett hull
Good quick Service friendly staff
6 months ago
User profile - David Humphreys.
David Humphreys
Awesome service from Daniel at Trek Williamstown. Over and above, thank you!
6 months ago
User profile - Joseph Fedele.
Joseph Fedele
great service and very knowledeable
6 months ago
User profile - Steve Bell.
Steve Bell
Great service, friendly knowledgeable staff, trying to be helpful not just sell you things.
7 months ago
User profile - Graham Budd.
Graham Budd
First time in this shop. Really impressed with the service and knowledge of the staff. Delighted that they are my local bike shop.
7 months ago
User profile - Steph Orpik.
Steph Orpik
We purchased our son’s bike for his 4th Birthday from the Williamstown store. Daniel helped us pick the perfect bike for our nervous little rider. He is now doing ‘skids with smoke’ down our street. I couldn’t recommend a Trek bike, the Willy store or Daniel & his expertise enough.
7 months ago
User profile - Benjamin Kirkham.
Benjamin Kirkham
Great service and good range of products. Found everything I wanted!
7 months ago
User profile - funda sirinkal.
funda sirinkal
They were very friendly, they let us test the bike if we were not 100% sure if it’s the right one. They also helped us put the bike inside our car, and they even gave us a second manual. 10 out of 10, would definitely to stop by and check it out. -Leonardo
8 months ago
User profile - Tommy McCay.
Tommy McCay
Excellent advice and knowledge of the products and various models. Helpful and informative. Superb service.
8 months ago
User profile - Paul Sharkey (paul at Sharkey.net.au).
Paul Sharkey (paul at Sharkey.net.au)
The sales people couldn't have been more helpful or knowledgeable about their products. Highly recommended.
9 months ago
20