Jane Kyle
Have just had a wheel repaired at Trek Williamstown and extremely happy with Darren the mechanic, he really knows his stuff. Very friendly crew all round and highly recommend for any repairs or new bike purchase.
john Banbury
Had my norco bike serviced by Michael done a great job. Had to take back as things had loosened as do after service and new parts... Chain,gears ect. One spoke Had come off went in today after work and Darren fixed tge spoke even though he had finished for tge day. So I could get to work tomorrow. And Lachlan who trying to sort times n helo is a legend. Top bunch of lads fantastic friendly service. Highly recommend boys. Thanks for your time and help see you in couple weeks. Jb...
Evan Vella
Darren and michael were so great when servicing my cranks definetly coming again
Lisette Allard
Very grateful for Darren the mechanics expertise and thorough care with my bike, highly recommend
Tracy Tung
Wonderful customer service, fixed my bike in minutes. I stopped by because my gears weren’t shifting up and down properly, and was preparing myself for a full service, but they managed to fix my problem straight away without any fees. Feeling very grateful, thanks legends ! I was able to be on my way and riding again.
Des Hough
A big 5 stars for the service received from Lachlan and Jerry. I had a few issues with the bike I bought my son at Christmas (it wasn't purchased from Trek though wish I had), and both of these chaps were fantastic, exceeding my expectations. Highly recommend.
Angelo Blitsas
Great customer service, they genuinely want to look after you. Will travel the extra mile to make this my bike shop.
Darren Henderson
Great service from Williamstown Trek. Nothing is too difficult for them.
Liz Cyarto
Thanks, Trek Williamstown! Your skill and generosity keep me safe. (Darren - love the reflectors : )
John Fusco
Our local Bike shop was outstanding in the service provided .stoped on our way to a ride to the beach , My daughter‘s bike was playing up dropped in for a chat about the problem the gentleman which I think was the owner put the bike on a stand and fix it right there and then we were on our way to our bike ride , Which made the family happy that we could continue on thank you real old Fashion service .
Janja Brkić
Really grateful for their help yesterday. Thanks guys. Really appreciated. Even though I didn’t purchase a bike from them, they were willing to help.
Giuseppe Salvaggio
Lovely and kind people, had an amazing customer service experience with them!
Michael Champion
I arrived with a fiddly little problem that I was annoyed I had to bother them with.
They weren't at all annoyed, and came up with a very inexpensive solution.
James Young
Very lucky to have a local bike store with knoweldgeable and friendly staff, thanks Tom & team for all the help.
Alan Thompson
The guys at Trek are always great help with any issues I’ve had on the bike. Always happy to help out at short notice too! Highly recommended
Nikki Vlahos
The mechanic (Darren) is just a great human - knows his craft legendarily and answered every question I threw at him. Great team in Williamstown who have become good friends.
Lauren Sammartino
5 star sales and after sales service from the team at Trek bicycles Williamstown. Always generous with their time and expertise to help with my daughter’s bike when needed. Great to know we can pop back with her bike we purchased at any time for an adjustment or with any questions.
Frank Duke
Super helpful and great range of products
Harry Hayes
Thanks Ollie, super helpful and friendly service!
doug Hem
Thanks for helping with part I needed for my bike you guys are the best great service cheers Doug
