4.7
rating out of  338  reviews
308
5
1
3
21
User profile - Angelo Blitsas.
Angelo Blitsas
Great customer service, they genuinely want to look after you. Will travel the extra mile to make this my bike shop.
a month ago
User profile - Darren Henderson.
Darren Henderson
Great service from Williamstown Trek. Nothing is too difficult for them.
a month ago
User profile - Liz Cyarto.
Liz Cyarto
Thanks, Trek Williamstown! Your skill and generosity keep me safe. (Darren - love the reflectors : )
a month ago
User profile - John Fusco.
John Fusco
Our local Bike shop was outstanding in the service provided .stoped on our way to a ride to the beach , My daughter‘s bike was playing up dropped in for a chat about the problem the gentleman which I think was the owner put the bike on a stand and fix it right there and then we were on our way to our bike ride , Which made the family happy that we could continue on thank you real old Fashion service .
a month ago
User profile - Janja Brkić.
Janja Brkić
Really grateful for their help yesterday. Thanks guys. Really appreciated. Even though I didn’t purchase a bike from them, they were willing to help.
a month ago
User profile - Giuseppe Salvaggio.
Giuseppe Salvaggio
Lovely and kind people, had an amazing customer service experience with them!
2 months ago
User profile - Michael Champion.
Michael Champion
I arrived with a fiddly little problem that I was annoyed I had to bother them with. They weren't at all annoyed, and came up with a very inexpensive solution.
3 months ago
User profile - James Young.
James Young
Very lucky to have a local bike store with knoweldgeable and friendly staff, thanks Tom & team for all the help.
3 months ago
User profile - Alan Thompson.
Alan Thompson
The guys at Trek are always great help with any issues I’ve had on the bike. Always happy to help out at short notice too! Highly recommended
3 months ago
User profile - Nikki Vlahos.
Nikki Vlahos
The mechanic (Darren) is just a great human - knows his craft legendarily and answered every question I threw at him. Great team in Williamstown who have become good friends.
4 months ago
User profile - Lauren Sammartino.
Lauren Sammartino
5 star sales and after sales service from the team at Trek bicycles Williamstown. Always generous with their time and expertise to help with my daughter’s bike when needed. Great to know we can pop back with her bike we purchased at any time for an adjustment or with any questions.
5 months ago
User profile - Frank Duke.
Frank Duke
Super helpful and great range of products
6 months ago
User profile - Harry Hayes.
Harry Hayes
Thanks Ollie, super helpful and friendly service!
6 months ago
User profile - doug Hem.
doug Hem
Thanks for helping with part I needed for my bike you guys are the best great service cheers Doug
6 months ago
User profile - Dave Padroth.
Dave Padroth
Great friendly staff and a good range of quality products.
7 months ago
User profile - Joseph Scrivens.
Joseph Scrivens
Had an emergency breakdown and had to walk all the way to this shop and they did not disappoint. They dropped everything and fixed my crank for free that had come loose. Really appreciate the help and I’ll be back one of these days to look at a new road bike for sure!
8 months ago
User profile - Caleb White.
Caleb White
Ryan at Trek Williamstown is an absolute star! Brought my first bike in a long time and couldn't have been happier. Helpful information, gave me plenty of options and did not feel any pressure from him. Would highly recommend speaking to him if you looking to buy.
8 months ago
User profile - Anh Nguyen.
Anh Nguyen
Marty knows his stuffs and will look after your bikes like his own, couldn't ask for a better experience. Thank you!
9 months ago
User profile - Amy Crawford.
Amy Crawford
I was stranded with a flat in Williamstown and the boys at Trek came to the rescue. They even gave me a tutorial. Great service!
10 months ago
User profile - Rob Ho.
Rob Ho
Great people and service.
11 months ago
20