Just went to the store in Williamstown. Ive been to 7 bike shops in the past two weeks, 7. Most didnt have what I was looking for, some did but were arrogant and so I refused to purchase.
I was lucky enough to have found the kind of bike im looking for here. Andrew was awesome. He gave me full attention, didnt rush me, concidered my thoughts and feedback and shared his knowledge in a clear and insightful way. Im clearly a noob but Andrew was extremely helpful and non judgemental. Andrew knows his stuff, how to make a sale, and how to keep a customer.
Thank you Andrew.
To the owners here, I hope this feedback gets shared with Andrew and hope his performance is recognized.