William Chai
Had a great experience, and the team was super helpful. 5 stars.
J G
Came in with a busted bike and the guys helped promptly and professionally. I’m not a bike expert, so I like the help with accessories and maintenance. Thank you, new shop is more spacious too.
Angelos Fanos
David at Williamstown Galleria is very knowledgable and was able to advise me about the right type of bike which suits my purposes. I was given good congenial service and I would not hesitate in recommending Cycles Galleria for all bicycling needs.
nicholas allen
great team, super helpful Always ready to go the extra mile
Pete Collins
Super friendly staff that helped me out with a quick fix for some crank bolts. Would definitely recommend!
Yonny M
I called CG this morning after lusting over a certain bike for a long time on their website. Evie was great on the phone, very welcoming and tolerant of my boyish enthusiasm for the bike.
We travelled from Geelong to the Docklands store with very limited time. It was very easy to find and parking was a breeze. I hadn’t quite committed to the sale in my head, so it was an opportune time to also bring along my wife’s bike that we had bought from the East Brunswick CG store about 6 months ago for a basic tune up. We had a great experience over there too with the knowledgeable female manager who’s name escapes me now and my wife is on the perfect bike, so we were very comfortable going to another CG.
Billy greeted us at the door and was super friendly and welcoming. Upon explaining who we were, the story had been relayed through the staff, so it was simple.
They are passionate about bikes, happy to listen to a gushing customer that was probably too excited and made me feel like my decision to buy was backed by knowledgeable and helpful staff.
Our experiences with CG have made us very loyal customers and it’s a pleasure to support good, friendly and helpful retailers.
Thanks guys. I’m stoked!
Cheers,
Ionel - Geelong
Matt Saunders
David at Cycles Galleria Williamstown is a wealth of knowledge and easy to talk to, making the process of purchasing a bike enjoyable
Brett Adamson
Great staff with loads of experience. Ended up buying 2 bikes :) Thanks Bryce for all your help.
Tej Mettho
Lovely lads here, spent 30 mins fixing my bike chain and wheel at the end of their day with no charge - just great chat and excellent service. Rode away like a dream - thank you!
Sam Hooper
Super helpful and friendly team. I urgently needed the tyres pumped up on a bike I was using for a video-shoot (not one they sell in the shop). The guys dropped everything and sorted me out in no-time.
Con Papazoglou
Had a great experience with Tom the mechanic a few days ago. A recent accident resulted in a damaged rear derailleur. Although busy, Tom had a quick look for me and said he could replace it while I waited. Always nice to deal with and accommodating.
Excellent work.
T Lee
Dave was excellent and really helpful, We have found all the staff to be very knowledgable in all our dealings at the Williamstown store, definitely recommend them.
M S
The after sales service is excellent.
jono999s
Top class service from nice chaps that love biking always helpfull .cheers
David Youl
David was very helpful. He quickly worked out what was wrong woth my bike and had it fixed in a matter of minutes.
Alex M
Guys did a great job fixing up 10 year old bike's spokes earlier this year and giving it a service. It's now running like new.
elwyn F3011
I can’t speak highly enough of Tom who looked after my bike.... great workmanship, great knowledge and some very good advice.
Big Dalla
Very Helpful Staff ......Great shop
James Sargeant
Great staff helped me look at buying a ebike dule suspetion hopefully that dream will cume true soon.
Tom Lazarus
Was having an issue with my rear MTB tire rubbing. Took it in to get it trued at Bicycles Galleria Williamstown. The shop mechanic Troy identified a manufacturing issue and even though I bought the bike elsewhere he instigated a warranty claim on my behalf. Excellent and friendly customer service.
