Harrison Waters
Bought my new Trek emonda sl5 from James at CG, couldn't be happier!
Andrew Wear
These guys helped me out in a tight spot right on closing time. Super friendly too.
Anthony Widlake
Great service, very helpful and accommodating.
Andrea Maertens
Best bike shop experience we've had in a long time and we've been to quite a few. These guys know their stuff and are passionate about getting more people out and about on bikes. Their after sales service has been outstanding and they've definitely helped us pick the right bikes for our needs. Highly recommend this shop and their team.
tyzz93
Purchased 2021 x-caliber 8 sale went smoothly, have had a couple of questions following sale about bike and guys have provided fantastic after sales service thus far. Very professional and knowledgeable team at williamstown.
Paula McNamara
Fantastic customer service during this crazy time, they are incredibly helpful on the phone and sorting out my helmet order for kids and providing an amazing service getting the right products and delivery! thank you!
Poh Goh
It's easy to buy bike from cycle galleria, call Eastland and was redirected to Williamstown as i live in West. James was excellent in handling and sorting out my order between stores. He arrange and corrected my order and even managed to do a price match. Very happy with the savings. Bike was set up and delivered within a week. Delivery was prompt and delivery staff is excellent too( with mascot Sparkle to brighten the day too)
Will visit store when lockdown is over.......
Jesse Mulvogue
Highly professional and Genuinely Helpful staff. I'd been searching for a specific product for weeks, its been difficult shopping during covid times. James was amazing, communicated consistently, fitted everything virtually and delivered to my door perfectly. Would 100% recommend!
William Chai
Had a great experience, and the team was super helpful. 5 stars.
J G
Came in with a busted bike and the guys helped promptly and professionally. I’m not a bike expert, so I like the help with accessories and maintenance. Thank you, new shop is more spacious too.
Angelos Fanos
David at Williamstown Galleria is very knowledgable and was able to advise me about the right type of bike which suits my purposes. I was given good congenial service and I would not hesitate in recommending Cycles Galleria for all bicycling needs.
nicholas allen
great team, super helpful Always ready to go the extra mile
Pete Collins
Super friendly staff that helped me out with a quick fix for some crank bolts. Would definitely recommend!
Yonny M
I called CG this morning after lusting over a certain bike for a long time on their website. Evie was great on the phone, very welcoming and tolerant of my boyish enthusiasm for the bike.
We travelled from Geelong to the Docklands store with very limited time. It was very easy to find and parking was a breeze. I hadn’t quite committed to the sale in my head, so it was an opportune time to also bring along my wife’s bike that we had bought from the East Brunswick CG store about 6 months ago for a basic tune up. We had a great experience over there too with the knowledgeable female manager who’s name escapes me now and my wife is on the perfect bike, so we were very comfortable going to another CG.
Billy greeted us at the door and was super friendly and welcoming. Upon explaining who we were, the story had been relayed through the staff, so it was simple.
They are passionate about bikes, happy to listen to a gushing customer that was probably too excited and made me feel like my decision to buy was backed by knowledgeable and helpful staff.
Our experiences with CG have made us very loyal customers and it’s a pleasure to support good, friendly and helpful retailers.
Thanks guys. I’m stoked!
Cheers,
Ionel - Geelong
Matt Saunders
David at Cycles Galleria Williamstown is a wealth of knowledge and easy to talk to, making the process of purchasing a bike enjoyable
Tej Mettho
Lovely lads here, spent 30 mins fixing my bike chain and wheel at the end of their day with no charge - just great chat and excellent service. Rode away like a dream - thank you!
Sam Hooper
Super helpful and friendly team. I urgently needed the tyres pumped up on a bike I was using for a video-shoot (not one they sell in the shop). The guys dropped everything and sorted me out in no-time.
Con Papazoglou
Had a great experience with Tom the mechanic a few days ago. A recent accident resulted in a damaged rear derailleur. Although busy, Tom had a quick look for me and said he could replace it while I waited. Always nice to deal with and accommodating.
Excellent work.
T Lee
Dave was excellent and really helpful, We have found all the staff to be very knowledgable in all our dealings at the Williamstown store, definitely recommend them.
M S
The after sales service is excellent.
