M S
The after sales service is excellent.
jono999s
Top class service from nice chaps that love biking always helpfull .cheers
David Youl
David was very helpful. He quickly worked out what was wrong woth my bike and had it fixed in a matter of minutes.
Alex M
Guys did a great job fixing up 10 year old bike's spokes earlier this year and giving it a service. It's now running like new.
elwyn F3011
I can’t speak highly enough of Tom who looked after my bike.... great workmanship, great knowledge and some very good advice.
Big Dalla
Very Helpful Staff ......Great shop
James Sargeant
Great staff helped me look at buying a ebike dule suspetion hopefully that dream will cume true soon.
Tom Lazarus
Was having an issue with my rear MTB tire rubbing. Took it in to get it trued at Bicycles Galleria Williamstown. The shop mechanic Troy identified a manufacturing issue and even though I bought the bike elsewhere he instigated a warranty claim on my behalf. Excellent and friendly customer service.
Simon Kean
Can't recommend highly enough. They are very helpful, take the time to answer questions, and the advice is spot on. Even to the point of recommending NOT to buy certain accessories that were requested (and of course they were correct)! It's that sort of advice that brings you back to a shop.
Thanks guys, you made my transition into cycling much easier.
Trevor Daly
Couldn’t be happier with my decision to enter Cycles Galleria Williamstown whilst out riding recently. The professional advice and passion displayed by its employees was enough for me to decide to purchase my ‘custom made’ bike from them. Josh cleared up all my queries in such a knowledgeable and passionate manner that I knew I would be receiving the best possible outcome....and I did!
Anthony MTB
Great service. Will be back .appreciate the effort you guys went too .
Jordan Compte
Great team, excellent knowledge
Great mechanics always happy to help with any questions highly recommend.
Gary Johnstone
Super friendly and knowledge crew. Chief mechanic - Josh goes above and beyond, really passionate and genuinely cares about the people and machines he works with
John Benedict Sweeney
Had my bike serviced here. Great customer service and bike has never ridden so well. Definitely recommend.
Dr Temp Radi
Cannot rate high enough Evie was an absolute pleasure to deal with.
Luis Albornoz
Great selection of kids' bikes, nice environment to shop in and very helpful service.
Jules Ius
Huge props to the CG crew, especially Tom, Leeana, and Brydie, for helping my mum-in-law with her Christmas shopping! Not only did they order in a few particulars on my wishlist in time for the holiday, they recommended some perfect extras too! I now have socks that matchy match my bike's bell, haha!!
Mat Siddle
The staff have a passion for cycling which shows with friendly, helpful service. Great to deal with, and most certainly will be back in future.
Ant
Been here multiple times, always helpful! Cheers
Bree Lucas
The team at Cycles Galleria are nothing short of amazing. I purchased a bike as a Father's Day present and the online platform I used had a glitch which made my purchase unable to go through as expected. They could've easily told me, "sorry, bad luck", as it wasn't their fault, but they went above and beyond to make it happen. In every conversation I had with them by both messenger and phone they were bright, enthusiastic, friendly and helpful, both before and after the payment issue. When we walked into the shop on Father's Day we were met with a huge smile from Leeana and prompt service. The bike was waiting and ready to go and Leeana and another staff member conscientiously made sure the seat was asjusted to the perfect height. The shop itself was bright and spotless and is small with an intimate, kind of boutique feel, which I personally like.
All in all it was an outstanding experience and I wouldn't hesitate to buy from them again.
