I called CG this morning after lusting over a certain bike for a long time on their website. Evie was great on the phone, very welcoming and tolerant of my boyish enthusiasm for the bike. We travelled from Geelong to the Docklands store with very limited time. It was very easy to find and parking was a breeze. I hadn’t quite committed to the sale in my head, so it was an opportune time to also bring along my wife’s bike that we had bought from the East Brunswick CG store about 6 months ago for a basic tune up. We had a great experience over there too with the knowledgeable female manager who’s name escapes me now and my wife is on the perfect bike, so we were very comfortable going to another CG. Billy greeted us at the door and was super friendly and welcoming. Upon explaining who we were, the story had been relayed through the staff, so it was simple. They are passionate about bikes, happy to listen to a gushing customer that was probably too excited and made me feel like my decision to buy was backed by knowledgeable and helpful staff. Our experiences with CG have made us very loyal customers and it’s a pleasure to support good, friendly and helpful retailers. Thanks guys. I’m stoked! Cheers, Ionel - Geelong