4.7
rating out of  333  reviews
303
5
1
3
21
User profile - Sam Hooper.
Sam Hooper
Super helpful and friendly team. I urgently needed the tyres pumped up on a bike I was using for a video-shoot (not one they sell in the shop). The guys dropped everything and sorted me out in no-time.
5 years ago
User profile - Con Papazoglou.
Con Papazoglou
Had a great experience with Tom the mechanic a few days ago. A recent accident resulted in a damaged rear derailleur. Although busy, Tom had a quick look for me and said he could replace it while I waited. Always nice to deal with and accommodating. Excellent work.
5 years ago
User profile - T Lee.
T Lee
Dave was excellent and really helpful, We have found all the staff to be very knowledgable in all our dealings at the Williamstown store, definitely recommend them.
5 years ago
User profile - M S.
M S
The after sales service is excellent.
5 years ago
User profile - jono999s.
jono999s
Top class service from nice chaps that love biking always helpfull .cheers
Review photo
6 years ago
User profile - David Youl.
David Youl
David was very helpful. He quickly worked out what was wrong woth my bike and had it fixed in a matter of minutes.
6 years ago
User profile - Alex M.
Alex M
Guys did a great job fixing up 10 year old bike's spokes earlier this year and giving it a service. It's now running like new.
6 years ago
User profile - elwyn F3011.
elwyn F3011
I can’t speak highly enough of Tom who looked after my bike.... great workmanship, great knowledge and some very good advice.
6 years ago
User profile - Big Dalla.
Big Dalla
Very Helpful Staff ......Great shop
6 years ago
User profile - James Sargeant.
James Sargeant
Great staff helped me look at buying a ebike dule suspetion hopefully that dream will cume true soon.
6 years ago
User profile - Tom Lazarus.
Tom Lazarus
Was having an issue with my rear MTB tire rubbing. Took it in to get it trued at Bicycles Galleria Williamstown. The shop mechanic Troy identified a manufacturing issue and even though I bought the bike elsewhere he instigated a warranty claim on my behalf. Excellent and friendly customer service.
6 years ago
User profile - Simon Kean.
Simon Kean
Can't recommend highly enough. They are very helpful, take the time to answer questions, and the advice is spot on. Even to the point of recommending NOT to buy certain accessories that were requested (and of course they were correct)! It's that sort of advice that brings you back to a shop. Thanks guys, you made my transition into cycling much easier.
6 years ago
User profile - Trevor Daly.
Trevor Daly
Couldn’t be happier with my decision to enter Cycles Galleria Williamstown whilst out riding recently. The professional advice and passion displayed by its employees was enough for me to decide to purchase my ‘custom made’ bike from them. Josh cleared up all my queries in such a knowledgeable and passionate manner that I knew I would be receiving the best possible outcome....and I did!
6 years ago
User profile - Anthony MTB.
Anthony MTB
Great service. Will be back .appreciate the effort you guys went too .
7 years ago
User profile - Jordan Compte.
Jordan Compte
Great team, excellent knowledge Great mechanics always happy to help with any questions highly recommend.
7 years ago
User profile - Gary Johnstone.
Gary Johnstone
Super friendly and knowledge crew. Chief mechanic - Josh goes above and beyond, really passionate and genuinely cares about the people and machines he works with
7 years ago
User profile - John Benedict Sweeney.
John Benedict Sweeney
Had my bike serviced here. Great customer service and bike has never ridden so well. Definitely recommend.
7 years ago
User profile - Dr Temp Radi.
Dr Temp Radi
Cannot rate high enough Evie was an absolute pleasure to deal with.
7 years ago
User profile - Luis Albornoz.
Luis Albornoz
Great selection of kids' bikes, nice environment to shop in and very helpful service.
7 years ago
User profile - Jules Ius.
Jules Ius
Huge props to the CG crew, especially Tom, Leeana, and Brydie, for helping my mum-in-law with her Christmas shopping! Not only did they order in a few particulars on my wishlist in time for the holiday, they recommended some perfect extras too! I now have socks that matchy match my bike's bell, haha!!
7 years ago
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