Simon Kean
Can't recommend highly enough. They are very helpful, take the time to answer questions, and the advice is spot on. Even to the point of recommending NOT to buy certain accessories that were requested (and of course they were correct)! It's that sort of advice that brings you back to a shop.
Thanks guys, you made my transition into cycling much easier.
Trevor Daly
Couldn’t be happier with my decision to enter Cycles Galleria Williamstown whilst out riding recently. The professional advice and passion displayed by its employees was enough for me to decide to purchase my ‘custom made’ bike from them. Josh cleared up all my queries in such a knowledgeable and passionate manner that I knew I would be receiving the best possible outcome....and I did!
Anthony MTB
Great service. Will be back .appreciate the effort you guys went too .
Jordan Compte
Great team, excellent knowledge
Great mechanics always happy to help with any questions highly recommend.
Gary Johnstone
Super friendly and knowledge crew. Chief mechanic - Josh goes above and beyond, really passionate and genuinely cares about the people and machines he works with
John Benedict Sweeney
Had my bike serviced here. Great customer service and bike has never ridden so well. Definitely recommend.
Dr Temp Radi
Cannot rate high enough Evie was an absolute pleasure to deal with.
Luis Albornoz
Great selection of kids' bikes, nice environment to shop in and very helpful service.
Jules Ius
Huge props to the CG crew, especially Tom, Leeana, and Brydie, for helping my mum-in-law with her Christmas shopping! Not only did they order in a few particulars on my wishlist in time for the holiday, they recommended some perfect extras too! I now have socks that matchy match my bike's bell, haha!!
Mat Siddle
The staff have a passion for cycling which shows with friendly, helpful service. Great to deal with, and most certainly will be back in future.
Ant
Been here multiple times, always helpful! Cheers
Bree Lucas
The team at Cycles Galleria are nothing short of amazing. I purchased a bike as a Father's Day present and the online platform I used had a glitch which made my purchase unable to go through as expected. They could've easily told me, "sorry, bad luck", as it wasn't their fault, but they went above and beyond to make it happen. In every conversation I had with them by both messenger and phone they were bright, enthusiastic, friendly and helpful, both before and after the payment issue. When we walked into the shop on Father's Day we were met with a huge smile from Leeana and prompt service. The bike was waiting and ready to go and Leeana and another staff member conscientiously made sure the seat was asjusted to the perfect height. The shop itself was bright and spotless and is small with an intimate, kind of boutique feel, which I personally like.
All in all it was an outstanding experience and I wouldn't hesitate to buy from them again.
Daniel Welch
I took my bike in for a service, having not done so for a year. I was quoted a price for a full service, which I was happy with. But when I arrived at the store to pick up, I was charged much less than the quote on the basis the mechanic hadnt had to as much as initially expected. Having being overcharged for services by other stores, this was extremely refreshing to encounter. The service was good too!
sarah Dam (DamSarahDam)
Great shop, helping me with the purchase of 2 bikes and the servicing too. Love saying hi after the Saturday shop ride, there is always something new to look at. Great bunch of individuals working in the store.
Daniel Frawley
Great store, friendly staff, and Tom the mechanic has always done a great job servicing my bike - super knowledgeable, and a perfectionist.
Jennifer Crabtree
The team in Williamstown was great to work with. Enthusiastic and knowledeable, made or purchase exciting and comfortable. Thanks again Leanna and James.
Shanae Berry
After a bad experience at another bike shop it was refreshing to come here and experience great customer service. I'll be back for my bikes services even though I still have a year of free serving at the other place.
Benjamin Hallett
Always a fantastic experience with top customer service and honest advice.
Georgina Walker
AMAZING CUSTOMER SERVICE!! This is the 3rd road bike I have have bought for my sons. Mel, Leanna (not sure on the spelling)and Tom are amazing. Nothing is ever too much trouble and they are always so friendly. We travel from Werribee to go here, we wouldn't by a bike anywhere else. Love this place! Thanks guys for making this experience so great for all our family.
Blu Hand
Went here after Bike Shop in Newport said he couldn't fix hydraulic brakes! The mechanic fixed my bike within a day (even though he told me he was very busy) When i picked up the bike he mentioned a tube needed replacing and back tyre was on it last legs (which it was!) and he replaced both right there and then within 5 minutes. Good price too! Will go there again!
