4.7
rating out of  356  reviews
323
5
1
3
24
User profile - Michael Champion.
Michael Champion
I arrived with a fiddly little problem that I was annoyed I had to bother them with. They weren't at all annoyed, and came up with a very inexpensive solution.
9 months ago
User profile - James Young.
James Young
Very lucky to have a local bike store with knoweldgeable and friendly staff, thanks Tom & team for all the help.
9 months ago
User profile - Alan Thompson.
Alan Thompson
The guys at Trek are always great help with any issues I’ve had on the bike. Always happy to help out at short notice too! Highly recommended
10 months ago
User profile - Nikki Vlahos.
Nikki Vlahos
The mechanic (Darren) is just a great human - knows his craft legendarily and answered every question I threw at him. Great team in Williamstown who have become good friends.
10 months ago
User profile - Lauren Sammartino.
Lauren Sammartino
5 star sales and after sales service from the team at Trek bicycles Williamstown. Always generous with their time and expertise to help with my daughter’s bike when needed. Great to know we can pop back with her bike we purchased at any time for an adjustment or with any questions.
a year ago
User profile - Frank Duke.
Frank Duke
Super helpful and great range of products
a year ago
User profile - Harry Hayes.
Harry Hayes
Thanks Ollie, super helpful and friendly service!
a year ago
User profile - doug Hem.
doug Hem
Thanks for helping with part I needed for my bike you guys are the best great service cheers Doug
a year ago
User profile - Dave Padroth.
Dave Padroth
Great friendly staff and a good range of quality products.
a year ago
User profile - Joseph Scrivens.
Joseph Scrivens
Had an emergency breakdown and had to walk all the way to this shop and they did not disappoint. They dropped everything and fixed my crank for free that had come loose. Really appreciate the help and I’ll be back one of these days to look at a new road bike for sure!
a year ago
User profile - Caleb White.
Caleb White
Ryan at Trek Williamstown is an absolute star! Brought my first bike in a long time and couldn't have been happier. Helpful information, gave me plenty of options and did not feel any pressure from him. Would highly recommend speaking to him if you looking to buy.
a year ago
User profile - Anh Nguyen.
Anh Nguyen
Marty knows his stuffs and will look after your bikes like his own, couldn't ask for a better experience. Thank you!
a year ago
User profile - Amy Crawford.
Amy Crawford
I was stranded with a flat in Williamstown and the boys at Trek came to the rescue. They even gave me a tutorial. Great service!
a year ago
User profile - Rob Ho.
Rob Ho
Great people and service.
a year ago
User profile - Janet Wrigley.
Janet Wrigley
After seeking advice from Trek Bicycle Williamstown staff, Ollie, Beth and manager Daniel, I purchased my first Dual Sport 2 Stagger Galactic Grey e-bike. Couldn't be happier! I found everything I needed in the store to get me on the road such a Bontrager backrack deluxe small with a bag utility trunk that nicely secures to the backrack, water bottle with matching elite ocean cage, Starvos Wavecel helmet, Trek circuit twin gel gloves, Bontrager elite key folding lock (highly recommended) and bike pump charger. Daniel kindly ordered/fitted a set of Bontrager fenders (mudguards) and kept me up to date of expected delivery. The team are truly professional, go the extra mile to assist you and I can drop in anytime if I have any questions or my e-bike requires adjustment.
Review photo
a year ago
User profile - Seapadder.
Seapadder
Great service from this store. They took the time to fit the part I bought.
a year ago
User profile - Brook Quinn.
Brook Quinn
Helpful service and quick turnaround on repairs. Affordable too!
a year ago
User profile - Tim van Uden.
Tim van Uden
I needed a solution to mount a light for early morning rides. A combination of Blendr mounts did the trick. Excellent service and advice from both Beth and Steve. In addition I have now purchased a bike for my daughter and once again received excellent customer service from the team at the Williamstown store.
a year ago
User profile - brett hull.
brett hull
Good quick Service friendly staff
a year ago
User profile - David Humphreys.
David Humphreys
Awesome service from Daniel at Trek Williamstown. Over and above, thank you!
a year ago
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