Andreas Heckmann
Daniel and the team really know their stuff. Great range of products and the best store lay out I have seen for a long time. If your in the area pop in you won’t be let down.
Clint Sanders
These guys are great. Always helpful, always best prices and always the best customer service. They back their products and chase down the best deals for you. Can't speak highly enough of them. Always buy with confidence at Trek.
Mark Andrew
excellent friendly service!
Michael Ew
as a first time road bike rider, I had requested a pre-purchased inspection from the team at Williamstown store, and they had done an excellent job to reinsure me of the bike, which I ended up purchasing. While at the store, David had been extremely helpful and kind enough to assist me with the process to select the riding wear and protections. David's service was extremely friendly and helpful, I would highly recommended the store and staff for its excellence and professional services.
Casey Holmes
The gentlemen here have outstanding service, are very approachable and fixed my bike quicker than expected. They helped me get it out of my car, made a special effort to pop my seat back to the right height on pick up and are all very professional. I would highly recommend.
Greg Weston
Thanks to your team for some excellent mechanical advice - missing part found at home and refitted. Great service as always.
Ben Lawrence
Popped in there mid ride on Saturday morning with a nut that had gone missing. Sorted me out straight away and saw me on my way. Very helpful. Thank you.
erin joubert
Friendly team, take the time to answer all questions!
David Armstrong
Friendly, helpful service today. No hard sell, just answered questions. Thanks.
John Wayne
Fixed my brakes in one go. Took the other shop 3 times to not fix them. Coming back
Chris Blair
The bikes are great. The customer service is outstanding. It would be very hard to have a bad experience.
Shankar Srinivasan
Really good. Helpful. Professional. Pleasant. After-sales service great.
John Patrick
Sales person went out of his way to fix my puncture on the spot, very friendly and helpful
Clint Sanders
Perhaps the best service I’ve had at a bike shop. Daniel went above and beyond..!!! You can’t go wrong shopping at Trek. They guarantee their products so you purchase with absolute confidence. ABSOLUTE… love it or you take it back. They don’t give you grief. I still ride a Specialized BUT maybe my gravel bike will be a Trek.
adam phillips
Very friendly and knowledgeable team. I regularly shop her for my family's bicycle needs.
A D
Just picked up my new Trek Domane. Darren and the team are outstanding. I am just getting into road cycling and the service was practical and professional. No overselling, just smart advice on gear for a novice.
The only thing they couldn’t help with was the terrible Melbourne weather…First ride tomorrow hopefully.
Thanks Trek Williamstown.
Ceri Bryant
Thank you Trek Williamstown for providing friendly advice and service whenever we need it!
Eric
Awesome bunch of guys at Trek Williamstown. Dealt with the whole team and they are all super helpful, friendly, highly professional, and clearly enjoy what they do.
Highly recommended. Forever my go to bike mechanics.
George Servanis
Brilliant Team, very helpful and take their time in the customer experience
Calum McEwan
Got the bike from Marketplace and took it for a 1st level service .
they found minor issues with the brake, sorted it all up and now its better than ever!
Also great customer service from Colin Hodson when I collected the bike, he is very a knowledgeable guy!
