Walked in with bike to make a booking for service.
Told very rudely by mechanic who at that time was doing nothing and not working on any bikes that there was no avalibility today. Which is fair.
I told him tats no problem but can I leave the bike here so you can work on it whenever your free and I’ll pick it up whenever as it wasn’t urgent.
The reply was that there’s is no room to leave the bike in a bike workshop. Take the bike home and bring it back again when you have booked in.
Clearly a bike takes up so much room that it cannot be stored for customer convinience.
Customer service and customer convinience is poor.