Shankar Srinivasan
Really good. Helpful. Professional. Pleasant. After-sales service great.
John Patrick
Sales person went out of his way to fix my puncture on the spot, very friendly and helpful
Clint Sanders
Perhaps the best service I’ve had at a bike shop. Daniel went above and beyond..!!! You can’t go wrong shopping at Trek. They guarantee their products so you purchase with absolute confidence. ABSOLUTE… love it or you take it back. They don’t give you grief. I still ride a Specialized BUT maybe my gravel bike will be a Trek.
adam phillips
Very friendly and knowledgeable team. I regularly shop her for my family's bicycle needs.
A D
Just picked up my new Trek Domane. Darren and the team are outstanding. I am just getting into road cycling and the service was practical and professional. No overselling, just smart advice on gear for a novice.
The only thing they couldn’t help with was the terrible Melbourne weather…First ride tomorrow hopefully.
Thanks Trek Williamstown.
Ceri Bryant
Thank you Trek Williamstown for providing friendly advice and service whenever we need it!
Eric
Awesome bunch of guys at Trek Williamstown. Dealt with the whole team and they are all super helpful, friendly, highly professional, and clearly enjoy what they do.
Highly recommended. Forever my go to bike mechanics.
George Servanis
Brilliant Team, very helpful and take their time in the customer experience
Calum McEwan
Got the bike from Marketplace and took it for a 1st level service .
they found minor issues with the brake, sorted it all up and now its better than ever!
Also great customer service from Colin Hodson when I collected the bike, he is very a knowledgeable guy!
Angelica Geiger
Gr8 experience at Trek. Very helpful, knowledgeable and sincere. Felt like they were there for my benefit only.
Mark Spaskaouskas
great shop and amazing customer service. I will return for sure!
Evan Heisz
Absolutely incredible shop, excellent top tier service from the moment you walk in the door. Not only are the products fantastic, but the staff goes above and beyond to make sure you are taken care of either it is picking out a new bike or dropping in your bike for a service, they have you covered.
Couldn’t be happier with my service so far and will continue to keep coming back, well done!
hayat nidam
This place is the perfect example of why it’s still worth actually going into a shop instead of just buying online. Super helpful; great deals! Thank you.
Harrison Young
Very very nice staff extremely helpful
James Famador
Great staff members!
Refik Kocak
Daniel and Darren continue to provide excellent service - BB replacement for my old S-Works was carried out with attention to detail; Daniel thoroughly researched availability of compatible ceramic BBs before commencement of the service. Thank you Daniel and Darren.
Mark Foster
Friendly and knowledgeable staff, good value for money.
V S
Very helpful and really nice people!
Amirah Abu Bakar
Bought a bicycle pump as I chanced upon this shop being served as you can tell they’re genuine and not doing it out of profit but serves the benefit of consumers and cycling community
bryan milligan
Great service. Amazing pr
