4.7
rating out of  327  reviews
296
6
1
3
21
User profile - Eric.
Eric
Awesome bunch of guys at Trek Williamstown. Dealt with the whole team and they are all super helpful, friendly, highly professional, and clearly enjoy what they do. Highly recommended. Forever my go to bike mechanics.
a year ago
User profile - George Servanis.
George Servanis
Brilliant Team, very helpful and take their time in the customer experience
Review photo
a year ago
User profile - Calum McEwan.
Calum McEwan
Got the bike from Marketplace and took it for a 1st level service . they found minor issues with the brake, sorted it all up and now its better than ever! Also great customer service from Colin Hodson when I collected the bike, he is very a knowledgeable guy!
a year ago
User profile - Angelica Geiger.
Angelica Geiger
Gr8 experience at Trek. Very helpful, knowledgeable and sincere. Felt like they were there for my benefit only.
a year ago
User profile - Mark Spaskaouskas.
Mark Spaskaouskas
great shop and amazing customer service. I will return for sure!
a year ago
User profile - Evan Heisz.
Evan Heisz
Absolutely incredible shop, excellent top tier service from the moment you walk in the door. Not only are the products fantastic, but the staff goes above and beyond to make sure you are taken care of either it is picking out a new bike or dropping in your bike for a service, they have you covered. Couldn’t be happier with my service so far and will continue to keep coming back, well done!
a year ago
User profile - hayat nidam.
hayat nidam
This place is the perfect example of why it’s still worth actually going into a shop instead of just buying online. Super helpful; great deals! Thank you.
a year ago
User profile - Harrison Young.
Harrison Young
Very very nice staff extremely helpful
a year ago
User profile - James Famador.
James Famador
Great staff members!
a year ago
User profile - Refik Kocak.
Refik Kocak
Daniel and Darren continue to provide excellent service - BB replacement for my old S-Works was carried out with attention to detail; Daniel thoroughly researched availability of compatible ceramic BBs before commencement of the service. Thank you Daniel and Darren.
a year ago
User profile - Mark Foster.
Mark Foster
Friendly and knowledgeable staff, good value for money.
a year ago
User profile - V S.
V S
Very helpful and really nice people!
a year ago
User profile - Amirah Abu Bakar.
Amirah Abu Bakar
Bought a bicycle pump as I chanced upon this shop being served as you can tell they’re genuine and not doing it out of profit but serves the benefit of consumers and cycling community
a year ago
User profile - bryan milligan.
bryan milligan
Great service. Amazing pr
a year ago
User profile - Sam Bugeja.
Sam Bugeja
Fantastic service. A real pleasure to deal with the staff at Trek.
a year ago
User profile - Bianca Paton.
Bianca Paton
Highly recommend Williamstown Trek store. Great service and knowledge.
a year ago
User profile - Patrick Parisienne.
Patrick Parisienne
Polite, and friendly service, very willing to help.
a year ago
User profile - julian skipworth.
julian skipworth
Fantastic, friendly, helpful service
2 years ago
User profile - Kylie Busk.
Kylie Busk
Staff were so helpful & knowledgeable
2 years ago
User profile - Richard Cernobrivec.
Richard Cernobrivec
Darren and his staff are so good at what they do. I purchased a new madone and they really looked after me.
2 years ago
60