4.7
rating out of  320  reviews
290
6
1
3
20
User profile - Jason L.
Jason L
Staff are super helpful and kept me in constant communication when my bike was in service.
a year ago
User profile - Leigh Woods.
Leigh Woods
Service & staff 1st rate !!!
a year ago
User profile - Paul Harrison.
Paul Harrison
Fantastic stuff. Great service, great products and a brilliant team working there.
a year ago
User profile - Melanie Scaife.
Melanie Scaife
Super quick, super friendly and did a great job. Thank you!
a year ago
User profile - Robert Garland.
Robert Garland
Great customer service and very helpful
a year ago
User profile - Paul McNear.
Paul McNear
Friendly knowlegdeable staff there to support your riding style requirements and product needs.
a year ago
User profile - Stickler 66.
Stickler 66
Great customer service - highly recommended.
a year ago
User profile - Brett Tweedly.
Brett Tweedly
I recently had 3 spokes break on the back wheel of my Trek FX3 all in a 5 week period, the team at Trek Williamstown have been very helpful looking into this, the repair time on last spoke was same day return. I will certainly be going back to them for future service, parts and accessories.
2 years ago
User profile - Mark H.
Mark H
Been in here a few times now and the service is excellent. Always greeted with a smile, super knowledgeable staff and they all offer to go above and beyond. Really rare these days to see such a commitment to customer service. Popped in to have two new tubeless tyres fitted today and a once over, mechanic came out to run me through exactly what had been done to the bike & why and was thorough & knowledgable. Would recommend!
2 years ago
User profile - Arthem.
Arthem
Brilliant knowledgeable staff. Excellent quality and fair prices at entry level and high end.
2 years ago
User profile - Jay 9600.
Jay 9600
Very helpful bunch. Honest and professional. Darren was great to deal with.
2 years ago
User profile - Franga.
Franga
I get my bikes serviced here using my ProCare and the service is fantastic. Friendly bunch.
2 years ago
User profile - Mike Disbury.
Mike Disbury
Very professional, easy to talk to, very quick turnaround, my bike is like new again after my service.
2 years ago
User profile - Ben Petterson.
Ben Petterson
Excellent friendly service. Great to have a Trek cycle centre over this way for all my cycling needs.
2 years ago
User profile - Sam Snelling.
Sam Snelling
Hi Reuben and the Team at Trek in Williamstown. Thanks for your efforts with my recent bike service - was a tricky job and you kept me really well informed and made it very reasonable for the amount of effort you had to go to. Thanks again.
2 years ago
User profile - Alesha Nissen.
Alesha Nissen
Excellent customer service, great product knowledge. Awesome follow up service.
2 years ago
User profile - Vivek Chaudhary.
Vivek Chaudhary
Darren and Colin are amazing.
2 years ago
User profile - John Paterson.
John Paterson
I received great service when buying my new bike. Nothing was too much trouble for them.
Review photo
2 years ago
User profile - H.
H
Very good....
2 years ago
User profile - James Duncan.
James Duncan
Super nice staff. They got sorted with a replacement front light after mine was stolen. They have a good range of accessories and some impressive Trek bikes. Will definitely shop here again.
2 years ago
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