Mark H
Been in here a few times now and the service is excellent. Always greeted with a smile, super knowledgeable staff and they all offer to go above and beyond. Really rare these days to see such a commitment to customer service. Popped in to have two new tubeless tyres fitted today and a once over, mechanic came out to run me through exactly what had been done to the bike & why and was thorough & knowledgable. Would recommend!
Arthem
Brilliant knowledgeable staff. Excellent quality and fair prices at entry level and high end.
Jay 9600
Very helpful bunch. Honest and professional. Darren was great to deal with.
Franga
I get my bikes serviced here using my ProCare and the service is fantastic. Friendly bunch.
Mike Disbury
Very professional, easy to talk to, very quick turnaround, my bike is like new again after my service.
Ben Petterson
Excellent friendly service. Great to have a Trek cycle centre over this way for all my cycling needs.
Sam Snelling
Hi Reuben and the Team at Trek in Williamstown. Thanks for your efforts with my recent bike service - was a tricky job and you kept me really well informed and made it very reasonable for the amount of effort you had to go to. Thanks again.
Alesha Nissen
Excellent customer service, great product knowledge. Awesome follow up service.
Vivek Chaudhary
Darren and Colin are amazing.
John Paterson
I received great service when buying my new bike. Nothing was too much trouble for them.
H
Very good....
James Duncan
Super nice staff. They got sorted with a replacement front light after mine was stolen. They have a good range of accessories and some impressive Trek bikes. Will definitely shop here again.
김동원
Great service and staff!
Alan
Picked up my cruiser today, highly recommend this shop. Go see Darren, he is very knowledgeable about bikes and was not pushy with sales unlike other bike shops whos interest is to push you to buy a $1000 plus bike.
Darren listens to what you want and finds the best product.
Well done, I will definitely come back for bikes for my kids.
Alan
Pande Jovanovski
Amazing team with excellent product knowledge and experience.
Joshua Boss
Helpful and experienced staff!
Pablo Ruiz
The service I received was great, my bike was tuned perfectly! What a good bunch of guys there. Thank you
Dean Szanto
Great service and Knowledge, always a pleasure to deal with!
J Pars
Could bot fault their professionalism and quality of service provided. From the time I bought my bike from them until it has been serviced for the first time. So far, I am impressed with everything from bookings, communication and the face to face interaction. A big thank you to all the staff at Williamstown. Keep it up and stay safe.
David Gulli
Great shop - Darren was super helpful and as a newbie, didn't try to upsell me the most expensive helmet etc. Gained massive trust from me today. Will return for more stuff!
