4.7
rating out of  356  reviews
323
5
1
3
24
User profile - Patrick Parisienne.
Patrick Parisienne
Polite, and friendly service, very willing to help.
2 years ago
User profile - julian skipworth.
julian skipworth
Fantastic, friendly, helpful service
3 years ago
User profile - Kylie Busk.
Kylie Busk
Staff were so helpful & knowledgeable
3 years ago
User profile - Richard Cernobrivec.
Richard Cernobrivec
Darren and his staff are so good at what they do. I purchased a new madone and they really looked after me.
3 years ago
User profile - Janidu Wanigasuriya.
Janidu Wanigasuriya
I just got my Trek bike serviced by Luke. He has done an amazing job and my bike rides even better than it was new !. Thank you so much.
3 years ago
User profile - C.
C
Extremely friendly and helpful service - thank you guys!
3 years ago
User profile - Misha Nguyen.
Misha Nguyen
Thank you Darren, John and the team for always being so helpful and lovely to deal with.
3 years ago
User profile - James Grover.
James Grover
Great service, friendly & knowledgeable team!
3 years ago
User profile - Adam Clark.
Adam Clark
Service has always been pretty good, but big props today to Daniel for replacing my week-old slashed tyre, no questions asked.
3 years ago
User profile - Michael Dillon.
Michael Dillon
The team is very responsive and customer focused.
3 years ago
User profile - Jason L.
Jason L
Staff are super helpful and kept me in constant communication when my bike was in service.
3 years ago
User profile - Leigh Woods.
Leigh Woods
Service & staff 1st rate !!!
3 years ago
User profile - Paul Harrison.
Paul Harrison
Fantastic stuff. Great service, great products and a brilliant team working there.
3 years ago
User profile - Melanie Scaife.
Melanie Scaife
Super quick, super friendly and did a great job. Thank you!
3 years ago
User profile - Robert Garland.
Robert Garland
Great customer service and very helpful
3 years ago
User profile - Paul McNear.
Paul McNear
Friendly knowlegdeable staff there to support your riding style requirements and product needs.
3 years ago
User profile - Stickler 66.
Stickler 66
Great customer service - highly recommended.
3 years ago
User profile - Brett Tweedly.
Brett Tweedly
I recently had 3 spokes break on the back wheel of my Trek FX3 all in a 5 week period, the team at Trek Williamstown have been very helpful looking into this, the repair time on last spoke was same day return. I will certainly be going back to them for future service, parts and accessories.
3 years ago
User profile - Mark H.
Mark H
Been in here a few times now and the service is excellent. Always greeted with a smile, super knowledgeable staff and they all offer to go above and beyond. Really rare these days to see such a commitment to customer service. Popped in to have two new tubeless tyres fitted today and a once over, mechanic came out to run me through exactly what had been done to the bike & why and was thorough & knowledgable. Would recommend!
3 years ago
User profile - Arthem.
Arthem
Brilliant knowledgeable staff. Excellent quality and fair prices at entry level and high end.
3 years ago
100