4.7
rating out of  338  reviews
308
5
1
3
21
User profile - Melanie Scaife.
Melanie Scaife
Super quick, super friendly and did a great job. Thank you!
2 years ago
User profile - Robert Garland.
Robert Garland
Great customer service and very helpful
2 years ago
User profile - Paul McNear.
Paul McNear
Friendly knowlegdeable staff there to support your riding style requirements and product needs.
2 years ago
User profile - Stickler 66.
Stickler 66
Great customer service - highly recommended.
2 years ago
User profile - Brett Tweedly.
Brett Tweedly
I recently had 3 spokes break on the back wheel of my Trek FX3 all in a 5 week period, the team at Trek Williamstown have been very helpful looking into this, the repair time on last spoke was same day return. I will certainly be going back to them for future service, parts and accessories.
2 years ago
User profile - Mark H.
Mark H
Been in here a few times now and the service is excellent. Always greeted with a smile, super knowledgeable staff and they all offer to go above and beyond. Really rare these days to see such a commitment to customer service. Popped in to have two new tubeless tyres fitted today and a once over, mechanic came out to run me through exactly what had been done to the bike & why and was thorough & knowledgable. Would recommend!
3 years ago
User profile - Arthem.
Arthem
Brilliant knowledgeable staff. Excellent quality and fair prices at entry level and high end.
3 years ago
User profile - Jay 9600.
Jay 9600
Very helpful bunch. Honest and professional. Darren was great to deal with.
3 years ago
User profile - Franga.
Franga
I get my bikes serviced here using my ProCare and the service is fantastic. Friendly bunch.
3 years ago
User profile - Mike Disbury.
Mike Disbury
Very professional, easy to talk to, very quick turnaround, my bike is like new again after my service.
3 years ago
User profile - Ben Petterson.
Ben Petterson
Excellent friendly service. Great to have a Trek cycle centre over this way for all my cycling needs.
3 years ago
User profile - Sam Snelling.
Sam Snelling
Hi Reuben and the Team at Trek in Williamstown. Thanks for your efforts with my recent bike service - was a tricky job and you kept me really well informed and made it very reasonable for the amount of effort you had to go to. Thanks again.
3 years ago
User profile - Alesha Nissen.
Alesha Nissen
Excellent customer service, great product knowledge. Awesome follow up service.
3 years ago
User profile - Vivek Chaudhary.
Vivek Chaudhary
Darren and Colin are amazing.
3 years ago
User profile - John Paterson.
John Paterson
I received great service when buying my new bike. Nothing was too much trouble for them.
Review photo
3 years ago
User profile - H.
H
Very good....
3 years ago
User profile - James Duncan.
James Duncan
Super nice staff. They got sorted with a replacement front light after mine was stolen. They have a good range of accessories and some impressive Trek bikes. Will definitely shop here again.
3 years ago
User profile - 김동원.
김동원
Great service and staff!
3 years ago
User profile - Alan.
Alan
Picked up my cruiser today, highly recommend this shop. Go see Darren, he is very knowledgeable about bikes and was not pushy with sales unlike other bike shops whos interest is to push you to buy a $1000 plus bike. Darren listens to what you want and finds the best product. Well done, I will definitely come back for bikes for my kids. Alan
3 years ago
User profile - Pande Jovanovski.
Pande Jovanovski
Amazing team with excellent product knowledge and experience.
3 years ago
100