4.8
rating out of  253  reviews
231
13
1
1
7
User profile - Tony Bozzi.
Tony Bozzi
Rob at Essendon was fantastic to deal with, he made our choice easy to purchase Trek product ...FX2
4 days ago
User profile - Jacqueline Guazon.
Jacqueline Guazon
Amazing friendly service! My partner is a novice rider and just bought his first proper road bike and couldnt be happier! Amazing service from Darren, who was extremely kind and patient to put up with us for 2 hours. Would really recommend visiting Darren and the team at Trek
a week ago
User profile - Stephen Luckins.
Stephen Luckins
Excellent customer service.
a week ago
User profile - Daniel Allan.
Daniel Allan
James was awesome to deal with today, very helpful in getting my bike ready for a race
a week ago
User profile - Heywood, Andrew.
Heywood, Andrew
Great knowledgeable and friendly customer service. Excellent value.
2 weeks ago
User profile - Sebastian Siccita.
Sebastian Siccita
Service was excellent and product range was extensive
4 weeks ago
User profile - Salwa Taha.
Salwa Taha
Knowledgeable team, helpful, not pushy, fantastic customer service.
2 months ago
User profile - MRS K&A.
MRS K&A
Excellent service from when we arrived in store helpful staff member Robert help choose the perfect bike for our son great customer service thank you
2 months ago
User profile - Adam Williams.
Adam Williams
Trek Essendon is a great bike store with a team that is friendly, knowledgeable and approachable. The range of bikes, clothes and gear covers the needs of serious riders, casual riders and kids. And Trek bikes continue to be high quality and well priced. Such a great store to have in our local area.
2 months ago
User profile - Anthony Lascorp.
Anthony Lascorp
I've been having my bike serviced at Trek for five years and the team have always been professional and reliable. My bike tyres recently had some challenges and not only was James prompt in notifying me about it, he kindly offered to loan me a bike for the day, free of charge.
3 months ago
User profile - Ebru Kavas.
Ebru Kavas
Great overall customer experience! Staff are very helpful and welcoming - Owen from Niddrie was exceptional
3 months ago
User profile - Christopher S.
Christopher S
the team here are a great bunch of guys, super helpful, they explain things in such a simple way when models can be confusing to understand for us non bike-nerd folks. highly recommend this store!
3 months ago
User profile - Lars Mertens.
Lars Mertens
They allowed me to store my travelbag for a while which was amazing. Bought all the stuff I needed for riding while being in Australia, they have all you need in store. At the end they even helped me to put my bike back in my travelbag. Thanks for the amazing service guys!
3 months ago
User profile - Darcy Trainor.
Darcy Trainor
I happened to ask if these lads could help inflate an exercise ball for my pregnant wife… Yano given all the pumps and pins (which I didn’t have at home). Not only did worker Owen do this he then proceeded to plug a hole in said exercise ball. This is a great helpful shop with a good sense of community spirit!
4 months ago
User profile - Diego Pedraza.
Diego Pedraza
The team at Trek Essendon was fantastic — excellent customer service, clear communication, and top-notch workmanship. Ruben did an outstanding job getting my bike serviced and ready for the season. Highly recommended!
4 months ago
User profile - Jason Theobald.
Jason Theobald
I needed an emergency wheel set up as I was in the area with a nearly threaded hub. The guys helped me out straight away.
4 months ago
User profile - MetalGear9493.
MetalGear9493
Great service, gave me a discount on a bike lock when I signed up!
4 months ago
User profile - Drew McCourt.
Drew McCourt
Owen was awesome. Really friendly and knowledgeable. Had us set up and out the door with a new bike for my daughter in 20 minutes flat. Very good
5 months ago
User profile - Stephen De Araugo.
Stephen De Araugo
Service was fantastic. The staff were freindly, knowledgeable and more than willing to help. My bike got serviced earlier than expected and in my opinion they went over and above.
5 months ago
User profile - Steve Yates.
Steve Yates
Been shopping with these guys since before they became the outlet store. Always great service and they go above and beyond to help out.
5 months ago
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