Brought my bike in to see if they could fix problem with gears
The person who served me went right out of his way to help eventhough they were busy
I live in the city
There are no cycle stores around like this place
Very courteous great staff
Great service
I’ll be coming here from now on
3 years ago
A Colussa
Awesome customer service and pricing much better than anyone in the area
3 years ago
Pasquale Molluso
Highly recommend the premium bike service after an excellent experience with Rapido cycles.
Yngve was responsive and helpful with his communication before and throughout the process.
Upon receiving the bike back after a couple of days (sticking to the expected timeframe) it's now running better than it has before. Julian (mechanic) took his time to address all the problem areas, and explained the work that he had done upon collection.
These guys are genuine bike people!
3 years ago
andy mac
Brilliant customer service from Yngve (hope I got the correct spelling) as always. I’ve been coming here since I was a kid. Highly recommend.
3 years ago
Cameron
No complaints, generally treat me well
3 years ago
Daniel Palmer
Really suprised by how great the service was compared to the other bike shops that I had visited around the same time. I highly recommend. Well priced too
3 years ago
Julian Vuong
Had my bike serviced here by Nick Bell and he had great customer service and helped me out with my inquiry and the bike now is working like a dream!
3 years ago
Justin Waszczuk
Highly recommended, great bike shop with friendly staff that are genuinely interested in helping you out, great service too from Yngve
4 years ago
Billy Miller
Friendly staff, great pricing and top notch work!
4 years ago
Jitender kumar
Another great experience there, all team members are so helpful, and despite no appointment, they helped out quickly to fix the bike flat type, and break adjustment. Once again thx for your awesome help and of course with a reasonable price. Cheers
4 years ago
Callum Anderson
Very friendly and helpful crew. Fair prices and very quick and efficient service. They’re always happy to help. Definitely will come back in the future.
4 years ago
DA Fraser (DF)
Always love coming here. Great service, great range of accessories and they know what they're talking about, which is a real bonus. None of the usual up sell which is a bonus. Well worth a visit, so much better than those franchise shops I've been through recently.
4 years ago
Taylor Bryon
Excellent service!!! Organised a bike to boxed and was professionally done and they even threw in a few pairs of racing socks!!
4 years ago
Joseph Ibic
Great bike shop. I have bought 4 bikes from the shop and all of them have been great
4 years ago
John Sargent
I want to share a "poor" experience that these guys made amazing. I needed to buy a Quad Lock case for my phone because I was travelling and left mine at home. Rapido had the universal mount in stock but we didn't know at the time it wouldn't work on my Pixel 3 (glass back = the double sided tape won't stick properly for some reason). We tried loads of stuff and they even used some industrial strength tape to see if they could supplement it for me. When that didn't work, they gave me a refund. I am sorry I couldn't support them more on this occasion but I will be going back and encourage people to check out their obvious 5* service. Thank you!
5 years ago
lucas cerchiara
really friendly would highly recommend. they really know their stuff will definitely be back
5 years ago
Dods
very good work on my bike, great service and friendly staff. would recommend to anyone.
5 years ago
Gcolo84
Highly recommend they have very good customer service especially thanks to Nick. They tell you everything you need to know and they show you a variety of accessories they you might need for your bike wouldn't recommend going anywhere else.
5 years ago
John
I went in and spoke with Julian the mechanic. Was really helpful and got to my bike pretty quickly and helped me get back on it. Really good to see a younger bloke with a good head.