Joseph Ibic
Great bike shop. I have bought 4 bikes from the shop and all of them have been great
John Sargent
I want to share a "poor" experience that these guys made amazing. I needed to buy a Quad Lock case for my phone because I was travelling and left mine at home. Rapido had the universal mount in stock but we didn't know at the time it wouldn't work on my Pixel 3 (glass back = the double sided tape won't stick properly for some reason). We tried loads of stuff and they even used some industrial strength tape to see if they could supplement it for me. When that didn't work, they gave me a refund. I am sorry I couldn't support them more on this occasion but I will be going back and encourage people to check out their obvious 5* service. Thank you!
lucas cerchiara
really friendly would highly recommend. they really know their stuff will definitely be back
Dods
very good work on my bike, great service and friendly staff. would recommend to anyone.
Gcolo84
Highly recommend they have very good customer service especially thanks to Nick. They tell you everything you need to know and they show you a variety of accessories they you might need for your bike wouldn't recommend going anywhere else.
John
I went in and spoke with Julian the mechanic. Was really helpful and got to my bike pretty quickly and helped me get back on it. Really good to see a younger bloke with a good head.
Ben
Friendly old fashioned service. Love your work
jj k
thank you for your help, the water bottles are back in France!
Axis pro 71
I was a bit adamant going into Rapido from some comments i heard of, but i was in a bit of bike troubles on the way home. They saw the problem straight away and i thought i will give them the benefit of the doubt and get them to fix the bike rear bike wheel. 5 Days later picked bike up and due to wear and tear they fixed the problem and found other faults on my bike i wasnt aware of which made me trust them even more. The bike is running like a dream and Peter the Mechanic has got my trust in him to service my bike when it's due. Over all very impressed with the service and price was reasonable and quick service time.
Jason D'Abreo
Went in to get my front derailleur sorted after a heavy session in the Dandenongs. Really great, minimal fuss. Seem like really great guys. Couldnt recommend enough
nick bell
always get great service and have really good prices
and i can't believe they are getting "se bikes" to sell on the floor
great business
Daniel Loots
Went looking for a skewer locating bolt I'd lost on a running pram. Guys at the counter were great even gave me just the part I needed. Haven't spent a cent but I'll certainly be back. Felt like good old fashioned customer service to me. Thanks guys!
John Dudisingh
this place is one of the best for complete bikes and parts they give you great discounts
Mark Foster
Bout a cannondale bike staff were great and the bike runs like a steam.sized up grait.
Kristofor McGhee
Stephen at Rapido just took delivery of my Cervelo S3 I bought from a third party, within a morning he had it boxed beautifully and shipped to the Northern Beaches in Sydney. I took delivery of the Bike today and its perfect! Helpful great service and a pleasure to deal with. Wish these guys were in Sydney!
Thanks guys
Kris
Darin Allan
Friendly, great service!
Davide Rizio
Glen the on site mechanic went right out of his way to ensure that I had a complete understanding of what had to be done and more importantly what I had to do to keep my very expensive pride and joy Cannondale synapses in tip top working order.
Tilly Halson
Dude working there was absolutely lovely! Completely empathetic to the lousy job I had done haha I love you.
Jack
Purchased my first MTB in over 10 years at Rapido, I went to 3 local bike shops on that day and Rapido topped the other two in customer service by a big notch, Brendan from there was very easy to deal with, friendly and knew exactly what i needed to suit my budget and needs. ended up spending a little over my budget (who doesn't haha) but got everything i wanted and more
Very happy with Rapido and will be returning
Rick Wallace
Good service and really friendly people. That's a rarity in Melbourne bike shops IMO. I'll be making this my local.
