was verbally abused by a male staff member,very poor attitude towards woman, ,disrespectful to woman ,was hung up on, charged me more then quoted, had bike for a week until i was notified they need to order part and was promised a good discount-never got it. the staff member wouldn't give me their name when asked for it, not surprised after the way i was spoken to and no apology was given. Never been treated so poorly and abused in such a manner. They should be ashamed of themselves, was told i would get a bit of a refund,went back down there,changed their minds. And they expect a customer to walk out happy? Manager?? is this how customers are treated?