Tonino Tonino
Great service especially for my sons first bike. Mike and the team were super helpful and would definitely buy from there again
Donald Ross
Fabulous service experience - very professional!!
Richard Redvers
Excellent service from friendly, helpful staff.
Kon Kakris
Friendly, efficient & reasonably priced service
Peter James
Mark in store was great and very helpful resolving my problem with my recumbent trike clips and pedals very well :)
Nicole Owen
My mum was visiting from Wisconsin and is very loyal to the Trek brand. She was here in Melbourne for the first time to help me after my recent knee surgery, so we really didn’t get the chance to explore around the city and find her a proper souvenir. Roy gave her outstanding customer service, helping her find a cycling jersey that said “Melbourne” on it that she could take home as a memory of her first trip to my new home. He made her feel so welcome and special. She couldn’t stop talking about it when she came back to my house. Thank you for giving my mum what I couldn’t for her first visit and showing her the true spirit of this city.
Ryan Brookfield
Amazing service. Made my kid feel special picking out a bike. Can't recommend more highly
Tarun Tanwar
I recently bought lights for my bike. I was really impressed the way Mark guided me to select lights for my commute. Thanks Mark!
Timo Hunter
Great customer service from the team down in Essendon and great clearance sales currently being offered.
Reuben Warburton
A particularly large product selection at the Essendon store very reasonable prices too. Welcoming staff and massive workshop! Needed a specific seat post clamp for mounting a pannier and Richard took the time to scour the small parts area for the right component.
George Servanis
I’ve been coming to Essendon Trek store for nearly two years and i have always found the staff and mechanics extremely helpful for bike purchases, servicing and accessories for our household of Trek bikes
Joe Carabott
Great products & service
Josie Casagranda
Always get good service
Dimitri Pougioukas
Products amazing
Service amazing
Tim Anderson
The staff are friendly and helpful, and the service is excellent. My bike is 100% every time I walk out the door.
Dan Sidhom
Big Variety of products, Fantastic Team, Pro Workshop and 5 star level of service with a massive smile from everybody!
Chris Bartram
I have been using Trek for a while and I thought I would share how expert they are in cycling knowledge and bike mechanics. They have a great process for assessing bikes and the service second to none. No hesitation in recommending the two Marks
Sharron Yaxley
Kon was responsive and helpful, and I received my new bar tape promptly. Ride bikes, have fun, feel good!
Soula Hrysicos
Friendly service tailored to meet my needs. Explanation about how to use the bike and additional accessories that may be needed was provided. Prompt service. Many thanks, very helpful and overall very happy.
Daryl Crawford
The service and knowledge is always fantastic
