I am racing in my first triathlon this weekend. This morning I was a bit worried about my bike I called Trek, with no hesitation they told me to come in and have it looked at. The bike mechanic, I regret not getting his name was fantastic. He spent time looking over the bike and explaining to me what he was doing. Trek was busy I didn’t have an appointment! He wasn’t rushed and I really appreciated the effort ! I won’t go anywhere else now, I’ve been there a couple times and they’re a great bunch! Highly recommend! I should have brought him a coffee. Thankyou again guys !