Tim van Uden
Excellent customer service from friendly staff. I had some questions about mounting products and the different adaptors I could or would need. The staff were knowledgable and had a few ideas to provide a mounting solution.
George Afonczenko
Friendly and receptive staff
Nic Muncher
Great team, great service.. they always go out thier way to offer you the best advice and help keep you riding the bike on the road.
Ken Anderson
Had a really great experience here with staff who took the time to help me with some clothing and other equipment purchases. They have plenty of bikes and other equipment on display at competitive prices. They also have a fully equipped workshop for your servicing needs. If you are looking for a new Trek this is a good place to check out.
Glendyr Ohanlon
I got very personalised service . The place is very user friendly
Tonino Tonino
Great service especially for my sons first bike. Mike and the team were super helpful and would definitely buy from there again
Donald Ross
Fabulous service experience - very professional!!
Richard Redvers
Excellent service from friendly, helpful staff.
Kon Kakris
Friendly, efficient & reasonably priced service
Peter James
Mark in store was great and very helpful resolving my problem with my recumbent trike clips and pedals very well :)
Nicole Owen
My mum was visiting from Wisconsin and is very loyal to the Trek brand. She was here in Melbourne for the first time to help me after my recent knee surgery, so we really didn’t get the chance to explore around the city and find her a proper souvenir. Roy gave her outstanding customer service, helping her find a cycling jersey that said “Melbourne” on it that she could take home as a memory of her first trip to my new home. He made her feel so welcome and special. She couldn’t stop talking about it when she came back to my house. Thank you for giving my mum what I couldn’t for her first visit and showing her the true spirit of this city.
Ryan Brookfield
Amazing service. Made my kid feel special picking out a bike. Can't recommend more highly
Tarun Tanwar
I recently bought lights for my bike. I was really impressed the way Mark guided me to select lights for my commute. Thanks Mark!
Reuben Warburton
A particularly large product selection at the Essendon store very reasonable prices too. Welcoming staff and massive workshop! Needed a specific seat post clamp for mounting a pannier and Richard took the time to scour the small parts area for the right component.
George Servanis
I’ve been coming to Essendon Trek store for nearly two years and i have always found the staff and mechanics extremely helpful for bike purchases, servicing and accessories for our household of Trek bikes
Joe Carabott
Great products & service
Josie Casagranda
Always get good service
Dimitri Pougioukas
Products amazing
Service amazing
Tim Anderson
The staff are friendly and helpful, and the service is excellent. My bike is 100% every time I walk out the door.
Dan Sidhom
Big Variety of products, Fantastic Team, Pro Workshop and 5 star level of service with a massive smile from everybody!
