Chris Bartram
I have been using Trek for a while and I thought I would share how expert they are in cycling knowledge and bike mechanics. They have a great process for assessing bikes and the service second to none. No hesitation in recommending the two Marks
Sharron Yaxley
Kon was responsive and helpful, and I received my new bar tape promptly. Ride bikes, have fun, feel good!
Soula Hrysicos
Friendly service tailored to meet my needs. Explanation about how to use the bike and additional accessories that may be needed was provided. Prompt service. Many thanks, very helpful and overall very happy.
Daryl Crawford
The service and knowledge is always fantastic
Trevor Daly
Trek Essendon have always been accomodating with bike servicing and client assistance. The sales staff are friendly and helpful with any questions I’ve had. The bike mechanics are perfectionists and besides keeping my bikes in good working order they offer advice on future care to avoid unnecessary repairs.
liv micallef
I am racing in my first triathlon this weekend. This morning I was a bit worried about my bike I called Trek, with no hesitation they told me to come in and have it looked at. The bike mechanic, I regret not getting his name was fantastic. He spent time looking over the bike and explaining to me what he was doing. Trek was busy I didn’t have an appointment! He wasn’t rushed and I really appreciated the effort ! I won’t go anywhere else now, I’ve been there a couple times and they’re a great bunch! Highly recommend! I should have brought him a coffee. Thankyou again guys !
Rob Merryweather
I’m very satisfied with the continued works done on my bicycles to keep them in tip top condition from TREK BICYCLES ESSENDON. Thanks Mark
Ash Knipler
Popped a tyre nearby and was lucky enough to be close by. Lucky because my bike got fixed by Jude and he was an absolute legend. Not only is he a wizz with bikes but he was friendly and gave me some noteworthy advice on things the bike needed better care on. I was in and out of their in no time, exceptionally quick. Would be worth going a little out of your way for this level of skill and service.
Benjamin Awad
Bike maintenance can be very fidgety and back-and-forth until you get things right.
As such I’ve been in the shop multiple times over a short span and have interacted with most of the staff.
Every single time all the staff have been supportive and professional. Their work is of high quality yet still affordable.
Jake Sur
Help with a smile. Thank you.
Asim Kulafi
Great service and overall experience, will definitely be back.
Peter Ross
Fantastic shop very friendly staff
Michael Loverso
Fantastic product knowledge and even better customer support.
Emily
Reviewing again from another account because these guys are so amazing! Always there to fix my bike when I roll her unannounced into the shop.
林楷青
我沒有預約，店家在即將打烊時修好我的變速系統跟輪胎打氣，美好的服務值得更多人來拜訪
Yves Olanda
Great service and advice
Mukesh (Mooks)
Purchased a bike for my daughter, staff were super knowledgeable and provided great service.
Emily Criticos
Fitted the mudguards I brought for free. Friendly people.
Edit: these guys are the best! Fixed up my disk breaks on the spot. Great service!
hemal patel
Dom was great, really enjoyed the service and conversation. correct guidance was provided for bike purchase and we are very happy with the bike
James Armstrong
Legends! great customer service and very friendly knowledgable team. From purchasing my new Mountain Bike, to servicing. One of the best customer service experiences I have had!
