4.8
rating out of  189  reviews
171
11
0
1
6
User profile - 林楷青.
林楷青
我沒有預約,店家在即將打烊時修好我的變速系統跟輪胎打氣,美好的服務值得更多人來拜訪
Review photo
a year ago
User profile - Yves Olanda.
Yves Olanda
Great service and advice
a year ago
User profile - Mukesh (Mooks).
Mukesh (Mooks)
Purchased a bike for my daughter, staff were super knowledgeable and provided great service.
a year ago
User profile - Emily Criticos.
Emily Criticos
Fitted the mudguards I brought for free. Friendly people. Edit: these guys are the best! Fixed up my disk breaks on the spot. Great service!
a year ago
User profile - hemal patel.
hemal patel
Dom was great, really enjoyed the service and conversation. correct guidance was provided for bike purchase and we are very happy with the bike
a year ago
User profile - James Armstrong.
James Armstrong
Legends! great customer service and very friendly knowledgable team. From purchasing my new Mountain Bike, to servicing. One of the best customer service experiences I have had!
a year ago
User profile - St.Bernard's Old Collegian Football Club.
St.Bernard's Old Collegian Football Club
Thanks to Aaron, Peter and Con for great service and support of local community. Well done fellas
a year ago
User profile - Jessica Jones.
Jessica Jones
The team at Trek could not have been more helpful with my recent bike purchase. Kon was extremely patient and knowledgeable, answering my many questions and helping me choose the perfect bike and accessories. Could not recommend more!
a year ago
User profile - Nicholas Grace-Wenzel.
Nicholas Grace-Wenzel
Extremely helpful and knowledgeable staff
a year ago
User profile - Zack Shortis.
Zack Shortis
The best shop in Melbourne , the staff are so helpful and polite .
a year ago
User profile - Dale Bedford.
Dale Bedford
Kon who served me was very friendly and knowledgeable got a great bike for my son. Quality bikes. Definitely recommend this store.
a year ago
User profile - Tim Belleville.
Tim Belleville
This was a big purchase for me and the staff made a big difference in the process. I thought i knew what i wanted, was able to test ride that, but the suggested second choice did match what i needed better. only one ride since, but cannot wait to get back out there. The bike (Fuel EX 7) is amazing, had an absolute blast on it.
Review photo
a year ago
User profile - Evan Johnson.
Evan Johnson
Awesome customer service. A young man at the store took the time to speak with my wife and I in relation to a kids bike. For a young man (16 - 18) his knowledge and love for bikes and cycling was evident in how he dealt with us. Of course we went to another store close by to compare prices. Due to poor costumer service from the other store we left and made our way back to Trek. Definitely recommend Trek on Keilor Road for their customer service and range. Well done guys, keep up the good work.
a year ago
User profile - Megan Wolfe.
Megan Wolfe
Staff were extremely knowledgeable, willing to explore and guide fit for purpose, encouraged test rides, demonstrated patience in decision making before the final purchase of my bike. Staff were at all times friendly and approachable. Thank you Trek Essendon! My bike is beyond expectations in the ride. So smooth, efficient, responsive. Thank you Trek for such a quality product.
a year ago
User profile - Matthew Doyle.
Matthew Doyle
Great customer service after I got a flat, right outside the shop on my way to work. Sold me a replacement tube and they fitted it for me and got me back on my way very quickly. Really appreciated!
a year ago
User profile - David Ranieri.
David Ranieri
Great customer service. I bought an ebike that was on special and was looked after above and beyond what I would have expected.
a year ago
User profile - Stephen Yannikakis.
Stephen Yannikakis
Staff are amazing!! always going above and beyond.. Thanks Guys for the bikes
2 years ago
User profile - Michael Smith.
Michael Smith
Friendly and knowledgeable crew at Trek Essendon, with everything you need to keep rolling.
2 years ago
User profile - James Sarris.
James Sarris
The Best
2 years ago
User profile - Marc D.
Marc D
Fantastic old school customer service. Highly recommend the team at TREK essendon. Had a fantastic experience. Will be back.
2 years ago
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