4.8
rating out of  189  reviews
171
11
0
1
6
User profile - Neville Elliott.
Neville Elliott
Excellent customer service
2 years ago
User profile - Troy Corstens.
Troy Corstens
Liz and the team do a fantastic job and could not have been more helpful. They know their stuff and were extremely helpful when it came to buying my new bike and servicing of my old bike.
2 years ago
User profile - Margaret Bainbridge.
Margaret Bainbridge
GREATEST BIKE SHOP IN AUSTRALIA!!! Seriously these guys are fantastic. I took in my kids' bike because I couldn't get the tyres to blow up. James checked it over blew up the tyres for me and they gave it a great safety inspection. This even included the manager riding the bike and checking that it was okay. Aaron was amazing and I could not believe the excellent and caring customer service that he gave me. All the staff were super friendly and I am so grateful to them. So don't look further- Rapido Cycles in Niddrie are the best !!! Thanks guys you made some young girls who wanted a bike ride very happy :)
2 years ago
User profile - Brendan Taylor.
Brendan Taylor
Good thanks the staff were very helpful and I got what I was after
3 years ago
User profile - Ross Andrews.
Ross Andrews
Very happy with my most recent visit. Good range of stock and very friendly service.
3 years ago
User profile - Karthik Kesavan.
Karthik Kesavan
Great team at Rapido Cycles. I had a fantastic experience when I picked up a new bike. The team were welcoming, friendly and knowledgeable, you can tell they have a passion for bikes. I dealt with Mark and he was brilliant.
3 years ago
User profile - Bert Oraison.
Bert Oraison
I recently purchased a bike and accessories from Rapido. I was extremely satisfied with the friendly and honest service. They even delivered the bike to my home in Spotswood.
3 years ago
User profile - Sophie McNutt.
Sophie McNutt
If I could put more than 5 stars I would! Big shout out to Mark A - absolutely amazing customer service. I phoned first with questions, Mark was so helpful, took me through information on various websites, listened to what type of bike I was after, was extremely knowledgeable and caring. There was a bike I wanted to try for size at the shop, he took time showing me options and provided me with tips and checked sizing on the websites to compare technical bike specs. From now on I will always visit Rapido Cycles first for all my bike needs and I highly recommend you to do the same. What a lovely and helpful team of people, good 'old fashioned' customer service. Thank you - you'll be seeing me again.
3 years ago
User profile - Ellie Huggard.
Ellie Huggard
Recently purchased a mountain bike from Rapido Cycles and I cannot fault the customer service provided by Mark. He is knowledge, bright and helpful and he made the whole experience wonderful and easy for a person who has basic knowledge on bikes. Thank you Rapido Cycles! Cannot wait for my next purchase.
3 years ago
User profile - Claire Butterly.
Claire Butterly
Bought a new bike from here and the service was amazing, the lady who served me was very knowledgeable, polite and patient. Would highly recommend.
3 years ago
User profile - Caroline Schlieper.
Caroline Schlieper
Just wanted to give a shout out to the amazing service and care and attention I received from Rapido Cycles. I took our family bikes which needed TLC and they assisted where they could despite being backlogged with bikes.
3 years ago
User profile - Frank Colussa.
Frank Colussa
Brought my bike in to see if they could fix problem with gears The person who served me went right out of his way to help eventhough they were busy I live in the city There are no cycle stores around like this place Very courteous great staff Great service I’ll be coming here from now on
3 years ago
User profile - A Colussa.
A Colussa
Awesome customer service and pricing much better than anyone in the area
3 years ago
User profile - Pasquale Molluso.
Pasquale Molluso
Highly recommend the premium bike service after an excellent experience with Rapido cycles. Yngve was responsive and helpful with his communication before and throughout the process. Upon receiving the bike back after a couple of days (sticking to the expected timeframe) it's now running better than it has before. Julian (mechanic) took his time to address all the problem areas, and explained the work that he had done upon collection. These guys are genuine bike people!
3 years ago
User profile - andy mac.
andy mac
Brilliant customer service from Yngve (hope I got the correct spelling) as always. I’ve been coming here since I was a kid. Highly recommend.
3 years ago
User profile - Cameron.
Cameron
No complaints, generally treat me well
3 years ago
User profile - Daniel Palmer.
Daniel Palmer
Really suprised by how great the service was compared to the other bike shops that I had visited around the same time. I highly recommend. Well priced too
3 years ago
User profile - Julian Vuong.
Julian Vuong
Had my bike serviced here by Nick Bell and he had great customer service and helped me out with my inquiry and the bike now is working like a dream!
3 years ago
User profile - Justin Waszczuk.
Justin Waszczuk
Highly recommended, great bike shop with friendly staff that are genuinely interested in helping you out, great service too from Yngve
3 years ago
User profile - Billy Miller.
Billy Miller
Friendly staff, great pricing and top notch work!
4 years ago
100