Ash Knipler
Popped a tyre nearby and was lucky enough to be close by. Lucky because my bike got fixed by Jude and he was an absolute legend. Not only is he a wizz with bikes but he was friendly and gave me some noteworthy advice on things the bike needed better care on. I was in and out of their in no time, exceptionally quick. Would be worth going a little out of your way for this level of skill and service.
Benjamin Awad
Bike maintenance can be very fidgety and back-and-forth until you get things right.
As such I’ve been in the shop multiple times over a short span and have interacted with most of the staff.
Every single time all the staff have been supportive and professional. Their work is of high quality yet still affordable.
Jake Sur
Help with a smile. Thank you.
Asim Kulafi
Great service and overall experience, will definitely be back.
Peter Ross
Fantastic shop very friendly staff
Michael Loverso
Fantastic product knowledge and even better customer support.
Emily
Reviewing again from another account because these guys are so amazing! Always there to fix my bike when I roll her unannounced into the shop.
林楷青
我沒有預約，店家在即將打烊時修好我的變速系統跟輪胎打氣，美好的服務值得更多人來拜訪
Yves Olanda
Great service and advice
Mukesh (Mooks)
Purchased a bike for my daughter, staff were super knowledgeable and provided great service.
Emily Criticos
Fitted the mudguards I brought for free. Friendly people.
Edit: these guys are the best! Fixed up my disk breaks on the spot. Great service!
hemal patel
Dom was great, really enjoyed the service and conversation. correct guidance was provided for bike purchase and we are very happy with the bike
James Armstrong
Legends! great customer service and very friendly knowledgable team. From purchasing my new Mountain Bike, to servicing. One of the best customer service experiences I have had!
St.Bernard's Old Collegian Football Club
Thanks to Aaron, Peter and Con for great service and support of local community. Well done fellas
Jessica Jones
The team at Trek could not have been more helpful with my recent bike purchase. Kon was extremely patient and knowledgeable, answering my many questions and helping me choose the perfect bike and accessories. Could not recommend more!
Nicholas Grace-Wenzel
Extremely helpful and knowledgeable staff
Zack Shortis
The best shop in Melbourne , the staff are so helpful and polite .
Dale Bedford
Kon who served me was very friendly and knowledgeable got a great bike for my son. Quality bikes. Definitely recommend this store.
Tim Belleville
This was a big purchase for me and the staff made a big difference in the process. I thought i knew what i wanted, was able to test ride that, but the suggested second choice did match what i needed better. only one ride since, but cannot wait to get back out there. The bike (Fuel EX 7) is amazing, had an absolute blast on it.
Evan Johnson
Awesome customer service. A young man at the store took the time to speak with my wife and I in relation to a kids bike. For a young man (16 - 18) his knowledge and love for bikes and cycling was evident in how he dealt with us.
Of course we went to another store close by to compare prices. Due to poor costumer service from the other store we left and made our way back to Trek.
Definitely recommend Trek on Keilor Road for their customer service and range.
Well done guys, keep up the good work.
