Peter Chung
I’m not a Trekkie (yet) so was hesitant at first, but needn’t have worried. All staff are super friendly and professional…first when I upgraded to tubeless wheels and tyres. Then not long after, I punctured a tyre beyond re-sealing. Richard assessed the best remedy and kindly offered the same tyre at the same discounted price I paid months ago. Thank you Richard and Reuben for your awesome advice and service!
Savvas Pap
I have just purchased my new bike after my previous one was stolen.. I am so excited to get back to cycling.. I had a great experience at the Trek store Essendon, very helpful staff, very diligent and knowledgeable. I would like especially to thank Owen who spent more than an hour to set up my new bike.. and discuss all of my concerns.
It is hard to find people who are really passionated with what they do, that’s why it is really appreciated. Thanks again mate !! keep up the great job .. cheers !! Sav !
A Adams
Everyone always super helpful.
Brendan Harris
Fast, friendly and efficient. Great team and great customer service
Daniel Abinoja
Being able to walk-in and purchase without waiting for long assembly times. Being able to test ride. Having expert advice during the decision of purchasing.
Richard Burrows
Ability to modify features. Patient service.
Scott Thomas
Fixed my tyre within 10 minutes! Very happy with the service hence why I'm posting this review.
Anthony Keratianos
Very helpful and friendly
Stephen Seago
I cant thank the staff enough at Niddrie Competent, very friendly and extremely professional I will be back .
Thank you
Ricardo Montalbo
The best Bike Shop in my opinion! Customer service was absolutely fantastic, environment was clean and tidy and the shop is very spacious so you have space to test ride a bike! Prices are great and the staff will support you when buying a bike for the first time or if you’re looking to upgrade! Trek Bicycle Essendon thank you so much. Definitely a returning customer here!
Jason Elmadi
Awesome shop, great products and pricing. Store manager helped me get my old Trek road bike back on the road. Very helpful, no pushy sales and understood exactly what I wanted. Looked over my bike and trued up one of my wheels for free! Look forward to servicing all my bikes here from now on.
Adam Waz
Staff here absolutely know their stuff and are super down to earth. Definitely would recommend them over the competition near by in Essendon/Niddrie.
Ophelia Ho
Richard helped me immensely with finding gear for the first time as a beginner to mountain biking. I was all sorts of indecisive with colour and fit, but he was patient, understanding and super helpful with helping me find the right gear. I'm really grateful and appreciative of his help!! Highly recommend coming here if it's your first time and you're looking for the right gear (or bike) too! Thank you Richard!
Benjamin sebastian
had an amazing experience. The staff was incredibly helpful, providing expert advice and recommendations tailored to my needs. They had a wide selection of bikes and accessories, and I was really impressed by the quality and variety. The atmosphere in the store was welcoming, and they took the time to make sure I was comfortable with my purchase. I left feeling confident in my new bike and excited to get riding. Highly recommend this store to anyone in need of a new bike or cycling gear
Ria Papamanos
Great service and quality products
Alison Ackerley
Good amount of women’s clothing, fantastic prices and friendly service.
Jade Han
Very friendly and helpful staff who were kind and knowledgable - Thank you!
G Lukes
Great service, very helpful and friendly. They know their products well. Trek bicycles are of extremely good quality and loaded with the best features. I am very happy with the bike that I purchased. I will be shopping there again for my next bike.
Isabella P
Very knowledgeable staff, and easy to talk to. They never push you for anything, but share their opinions and experiences. The clearance section was great - some parts and equipment, lots of clothes/gear in variety of sizes.
Tim van Uden
Excellent customer service from friendly staff. I had some questions about mounting products and the different adaptors I could or would need. The staff were knowledgable and had a few ideas to provide a mounting solution.
