5.0 rating out of 496 reviews
Courtney Sims
Super helpful, knowledgeable and friendly staff!
Thor Morales
Trek Georgetown is the best. Chris already provides the best customer service
Jinhui Zhang
This is, without a doubt, an absolutely amazing bike shop! About a month ago, I bought a road bike here, and the staff were incredibly friendly. I had some issues with payment on the day of purchase, but they patiently waited for me and went out of their way to help. They were so warm and supportive, answering all my questions in great detail. Every time I came back for adjustments, they remained just as patient and helped me resolve any issues smoothly. Truly a fantastic experience!
Nico Warner
Very thankful to Dean and team for fixing my brake super quickly and helping answer my miscellaneous bike questions. This store always has phenomenal service and treats its customers very well.
Pamela Sislen
Love Trek.And Theo is amazing.
Tracey M Jackson
Great bikes and service
John Paul
Amrit and Chris were incredibly kind and helpful before my BellRinger ride !!
Natali Perez
Amrit got me started here and was so helpful! Def helped me get excited about joining the biking community
David Yu
Fantastic! Ryan, the bike repairs dude is very nice and explained to me what I needed and gave the price prior. He even fixed some break issues I’ve been having. Also had it all done in 2 hours so I shopped around for a bit and was able ride outta there.
Aparna Miano
Wow, I thought customer service was dead, but not here. I had brought in a bike for shipping, and a shipping box. When I went to pick up, the box could not be found (wish I had known they could box up a bike for us, but I had paid a lot for the bike box). Chris didn’t charge me for packing the bike, and was just so gosh darn nice about the whole process that I have faith in humanity again.