4.8 rating out of 231 reviews
Ethan
If I only comment this as a great bicycle store, I am under estimating it. Trek Bicycle O'Fallon is defenitely the leader of the industry and community.
Do they have awesome products? of course. But to be honest, you can find everything online these days, why here? The experience! Tim, the owner, is a super awesome guy and he knows everything. He would spent hours with you sharing honest information and suggestions, while you can decide purchases on your own. Now if I'd like to buy some accesseries but have no idea if really needed or what to buy, I will directly drive there and ask. It saves me hours researching on youtube or redit for different options. And they always have sales! (that's crazy!)
Trek O'Fallon also provides a home for the community, with weekly group rides, varies social experiences and convinient service center. No matter you are new to the sport, or new to the area, I'd highly recommend joining the family and upgrade your experience of this sport!
Andy Engle
If you want good advice, top quality, and brought into the cycling community, look no further. The team at this location aren't just experts in their field, they're also genuinely laudable human beings that are folks you'd want to ride with. Backed by the strength and resources of Trek as a factory store, the customer obsession is off the charts. Whether you're looking for your kid's first bike or your next top end race bike, you can't go wrong by letting this crew take care of you.
John Canevari
Super nice staff! Great selection of bikes. I had few questions and needed a small little part and they gave it to me out of there supply of extras. A
Steve Wiggins
Took two old bikes in and had them updated and now I feel as though I have 2 new bikes. Excellent service and workmanship.
Steve Barbagallo
Great Customer Service recommended to everybody
Kevin Gibbs - The VA Home Loan Guru
I had an excellent experience at Trek Bicycle O’Fallon. The entire team was extremely knowledgeable and took the time to help me select the perfect bike for my needs. They answered all of my questions thoroughly and ensured that my new Domane SL 5 was fully prepared and ready to ride the moment I left the store. Their professionalism, attention to detail, and commitment to customer satisfaction truly stood out.
Ken Korte
The whole crew at this shop are great, but I definitely want to address the manager Tim, he is an asset to Trek And I hope they know that. His customer service and just his genuine demeanor are top-tier. He's definitely a guy that you would want to hang out with on the weekend.I bought two bikes from this location in the past couple weeks, and plan on making it a third very soon. Both bikes were perfectly assembled and rode perfectly right out of the shop. It's definitely Not like buying a bike off of the rack at a sporting goods store. And their prices are quite reasonable for The quality they are selling!!!! I'd give them seven stars if I could.
Michael Davisson
Great staff and great service!
MELISSA COLE
The guys in the shop were awesome! They were very quick to fix the problem on my kids bike and didn’t charge me an arm and a leg. I will be going back for sure!
Michael Dingo Strehle Schroeder
Greatest