Online Reviews: Zillow, Realtor, Yelp and Google

5.0 rating out of 383 reviews

User profile -  user3193026.
user3193026
Hank helped us sell our home faster and for more money than we thought would be possible. He was highly responsive - at one point, a pipe froze while we were out of town and he came from across town to let the plumber in so it could be fixed, which we really appreciated.
10 years ago
User profile - user043482.
user043482
Hank and I have been working with each other for over a year to find me the perfect home. This all started with me living out of state and working with Hank mostly over email and a few trips to look at home. I ended up going with new constriction and Hank has walked me thru the whole process. I would recommend him to anyone who is looking for a great realtor.
10 years ago
User profile -  Ken Beyer.
Ken Beyer
Hank is a dedicated professional who provides exceptional customer service. He is very responsive and proactive. Hank is always thinking about the needs of his customers and suggesting creative solutions for challenges that come up in the buying process. I would highly recommend him.
10 years ago
User profile -  Borowski2025.
Borowski2025
Hank is awesome! My wife and I moved from Boston and we're not sure who to reach out to when we arrived in Georgia to buy a home having no family or friends in the area we were living. We called many agents with no return calls back. When we found a number for Hank and reached out he called us back almost instantly. He then spent 2 weeks with us calling and emailing with little wait time in between. I loved that quick response so we were not waiting to make the biggest decision of our lives in suspense for a reply back. This would be our first home after being married and my first home ever bought! Hank then spent his time walking me through the steps and making this purchase extremely easy as a first time homeowner. Hank became our family and friend during this time period and still keep in touch 2 years later. Hank is awesome and would recommend him instantly to anyone buying or selling a house!
10 years ago
User profile - docwest.
docwest
My wife and I went to Hank a few years ago when we were first looking to buy a house. It just wasn't in the cards for us at the time I guess, but Hank made a lasting impression. He came to our house, drove us around to view the places in which we were interested, and really did a great job negotiating price and our buyer requests. A few years later, a house kinda popped up out of nowhere and we bought it without an agent (not recommended!). We have a toddler and our second child on the way and needed to settle somewhere. Well, not long after that the rest of our family in the area moved south. Long story short, most of our family members now live in south Georgia and NONE live anywhere near us, so we decided to make the move as well. Where to start? We called Hank. We were pretty stressed out the majority of the time, but we put our trust in Hank and listened and followed his ideas. He kept us as calm about it all as he could. Man, calling him was the best decision we made during the whole process. Thanks to Hank Bailey, our house is sold without a loss and we can plan to make our move south to be with the rest of our family. The housing market is still a pretty scary place. When trying to buy or sell, it could go either way. Hank made it happen for us. Thank you so much, Hank.
10 years ago
User profile - samsanu3.
samsanu3
I loved how fast Hank was in responding to our questions and concerns. Our home buying experience was so calm and stress free. He put us in contact with professional home inspectors, lenders, etc who all did an outstanding job. We could not be any more pleased with the job he did and will definitely recommend him in the future.
10 years ago
User profile - adam120.
adam120
If you are looking for a real estate agent I strongly recommend that you reach out to Hank. He was an absolute pleasure to work with and did everything he could to make the process as smooth as possible. He was extremely responsive and did everything he could to look out for us. I don't think he ever took longer than 30 minutes to respond to any questions or concerns we may have had and that was over a 60 day period. Hank was always professional and was extremely knowledgable. Since the closing date he has reached out to us numerous times to check in and make sure we were happy with everything. If you are in the North Georgia area and don't personally know a real estate agent you can reach out too, I suggest you contact Hank.
10 years ago
User profile - user267251.
user267251
From the first email I could tell that he had our best interest at heart and was dedicated to our search. Hank is wonderful to work with and easy going :) He listened and paid close attention to our needs as buyers and patiently guided us through the house hunting process and the purchasing process. He made it simple and was there by our side every step of the way. He was quick to respond to every question and concern. He was also extremely honest and straightforward as we toured homes, giving us his honest opinion, pointing out the pros and cons of all the homes we toured. He is extremely knowledgable, insightful, detail oriented and did I mention responsive! He is definitely in it to help you find the best home that fits your needs. He is wonderful and we would highly recommend him! THANKS HANK!!
10 years ago
User profile - user5876782.
user5876782
I had a very tough financial decision to choose on my house. After consulting with Hank he took a load of stress off my shoulders. He is knowledgeable, reassuring, and prompt. He was extremely helpful throughout the entire process of selling my house, and he had it under contract in less than 72hrs! I highly recommend using Hank for any of your housing needs!
10 years ago
User profile - user088350.
user088350
Hank was an amazing help! I pestered him nonstop with questions, concerns, and silly pieces of information. He was always very reassuring and positive and thankfully always got back on touch with me immediately. My husband and I enjoyed working with Hank very much. If only we had two houses to sell!
10 years ago
User profile - user8229635.
user8229635
Hank is amazing, he worked nonstop, always keeping us informed and ahead if the game. I can't say enough about how professional and understanding he was through the whole process. If you don't use Hank you are making a huge mistake!
10 years ago
User profile - user25943905.
user25943905
Hank was extremely cooperative, knowledgeable, trustworthy, and helpful in every phase of marketing and selling our home. He was consistently on top of anything that needed to be done to facilitate getting our home sold as quickly as possible. He answered every question that we had immediately, and all his suggestions were timely and beneficial to the process we were going through. I would highly recommend him to anyone in need of a real estate professional to market and sell their home, and I would use him in the future should I need someone to help and guide us thru this process again. He simply gets the job done quickly, effectively, and professionally.
10 years ago
User profile - user83456766.
user83456766
After spending a few months with our original agent, we were fortunate enough to find Hank on Zillow. From the time of first contact to closing, Hank performed in a detailed, efficient, and professional manner. Everything he did from initial contact to closing was a well planned/professional process. Within three days of listing with Hank, we received a legitimate offer and closed within thirty days!! I would recommend Hank to anyone interested in buying or selling a home. Hank is the real deal and a true professional. The process of selling turned from a task/challenge with our original agent to an enjoyable experience.
10 years ago
User profile - user5093730.
user5093730
Hank could not have made our move to Athens any easier. We visited two different times to look at houses and he had several showings already lined up and seemed to drop everything for us, which was very much appreciated. He has a thorough understanding of the area and the buying process due to his experience and being an Athens native. We had the purchase of one house fall through but Hank was more than capable of taking us through the process of what to do next and found us an even better home. Any communication with Hank was answered remarkably fast making us feel like his only clients. We have mentioned him to several other people that moved to the area and highly recommend him here as well.
10 years ago
User profile - user0662137.
user0662137
We were going to be relocating to GA from out-of-state and did know anyone who could recommend a good real estate agent. After doing a little research (and reading quite a number of reviews on Trulia and Zillow) I decided to contact Hank Bailey. I was very glad I did. Hank was wonderful to work with; professional and courteous; knowledgeable and patient. He was quick to respond to any inquiries or concerns we had and was with us every step of the way. We ended up in a great home, in a great area, and we have Hank to thank for that! I would highly recommend him to anyone looking to buy or sell home!
10 years ago
User profile -  joshua_berning.
joshua_berning
We would gladly recommend Hank to anybody trying to buy a home in this area. We were moving from out of state and had a very small window of time to work with. When I came to visit, Hank set up all the homes we requested to see and also incorporated other homes that he thought we might like. That intuition on his part lead to use finding a great fit for our family. After going under contract, Hank was a part of the process every step of the way until closing. Since we were operating from out of state, he was integral in making sure that things were progressing smoothly the whole time. Hanks friendly, professional demeanor made working with him very easy. He clearly cares about doing a good job for his clients.
10 years ago
User profile - user1290800.
user1290800
Hank was awesome. He was one of the only realtors that we spoke to that didn't try to get us to reduce our price for a quick sell. He was very communicative and got us many showings, after every showing he was quick to provide us the potential buyer's feedback. He was always easy to contact and he provided us reports on how many people were looking at our listing online. Hank is extremely professional, exudes the confidence of a long time realtor, and is a great marketer. We were so happy with Hank when he sold our house, we asked him to help us find a builder and lot for our next home.
10 years ago
User profile - DonovanHer.
DonovanHer
Hank was great to work with! He made the process of selling our home easy and virtually stress free. He was always available to answer our questions and would do so very quickly.
10 years ago
User profile - user90511161.
user90511161
Hank is an outstanding realtor who showed great knowledge of the local market. He is very personable, communicative, fexible, straightforward and trustworthy. We initially listed our house as we had an offer to move overseas with my job. However, circumstances changed and we will continue to live in Atlanta, which led us to take our house off the market. In the short time our house was listed, Hank sucessfully brought us multiple offers and advised us how to respond. He was always very in tune with our needs and we felt that we were always on the same page with him. We highly recommend Hank to anyone looking to list or purchase a home in Atlanta. We will definitely contact him for any future needs we will have.
10 years ago
User profile - user20294589.
user20294589
I decided to contact Hank after reading all the positive reviews from his past clients. It was such a pleasure working with him and Phil Wages (work partner). We found our dream home and they helped us with the process, which went very smooth. Thank you Hank and Phil for your time and dedication.
10 years ago
User profile - user18189253.
user18189253
My husband and I just bought our first home and honestly it was not what I was expecting. I thought the process would be challenging and terrifying, but Hank did all the hard work for us and it could not have been easier. He listened to what we were looking for and never tried to push us on anything. Hank was also really great communicating with my husband by email, phone or text messaging- whichever was more convenient for us. We will definitely be recommending Hank to all of our friends and he will be the first person we call when we are ready to purchase our next home!
10 years ago
User profile - Michelle.
Michelle
Words cannot even began to express how impressed I am with Hank's professionalism and expertise. He had helped me to short sell my home after I left GA for a job in located in MD. It was such a relief to know that I had a good agent working for me despite of me being outside of the area. He is very knowledgeable in the short sale process, and even when buyers had bailed, Hank was able to find multiple offers within weeks of this. I am finally closing on my home tomorrow, and I will give Hank my absolute highest recommendation!
10 years ago
User profile - Michelle Jackson.
Michelle Jackson
Hank is highly knowledgeable in the real-estate market, and an expert in the short sales process. He assisted me in short selling my home when I had to relocate for a job. Despite of me living in a separate state he explained the process along the way, and even had multiple offers when other buyers became impatient with the process. I close on my home tomorrow, thanks to Hank and all of his hard work and effort. I couldn't be more satisfied with an agent, therefore I give him my highest recommendation!
10 years ago
User profile - user27228817.
user27228817
A little more than a year after we bought our Athens home from Hank, we had an issue with our air conditioner. The unit simply quit working! We worked with the service provider that the warranty company had given us and it seemed that they were delaying and putting off any real solution to our problem. Most agents are gone after the sale! Not Hank! He spent a great deal of time more than a year "after the sale" on the phone late on a Friday night with us and with the regional representative getting us air conditioning the very next day! Yes on a weekend! I cannot say enough how appreciative we are to have an agent that not only cared about us during the purchase process, but he also kept caring about our relationship and needs well after most would have forgotten about us! You cannot go wrong in choosing Hank for your Realtor. He treats you like family and looks out for his clients' best interests always!
10 years ago
User profile - user6600253.
user6600253
I interviewed several agents to help me sell my out-of-state house. I was immediately impressed with Hank and his knowledge of the market. I also appreciated the time he took during our initial conversation to explain the process and how he would help us sell our house. Throughout the entire process, Hank communicated with me on a regular basis and kept me up to date. Hank was incredibly responsive and had a ready answer every time I contacted him. Best of all, Hank quickly found a buyer and we closed on the house in short order. Buying or selling a house can be very stressful. Having a knowledgeable and professional agent is critical to having a good experience. With Hank we got everything we hoped for. In fact, he far exceeded our expectations. I recommend Hank without reservation.
10 years ago
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