Absoluely disgusting service! My partner ordered her bike back in September, to be told that she should have it within a couple of weeks....after a couple of follow up calls, she was finally told, after 6 weeks, her bike had arrived & was ready for pick up. We excitedly arrive to find a scratched leather seat, scratches on the handlebars, & what looked to be a small dent on the crome. We were then offered a 5% discount & the bottle holder for free...equating to aound 80 dollars, for an $850 dollar bike....um no thanks!!!! Save your time & money & look elsewhere....thanks Blackman Bicycles for coming to our rescue!!