4.9
rating out of  162  reviews
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User profile - shelley lawrence.
shelley lawrence
Huge thank you to Trek who have supported the Homemaker Centre competition. The owner and staff have been absolutely incredible helping my son re build his old Trek and choose his new Trek. Do not hesitate to purchase from the Penrith store. Trek bikes are such an awesome ride. I love they are built to last.
10 months ago
User profile - Shane Bywater.
Shane Bywater
Great experience at Trek Penrith. Very helpful. Never felt like I was intruding. Always good to know there is a place that actually love what they do, and that passion flows onto customers
11 months ago
User profile - Didier-Jean Doolub.
Didier-Jean Doolub
Great customer service. From Eamon at Rouse Hill, who advised us to contact Penrith to have our bike fixed, to Michael and others at the Penrith store. Michael immediately put my sons bike on the rack and attached the derailleur we purchased early at Rouse Hill. He also made other adjustments to ensure my son was riding safely. What a dude. Exceptional. Brilliant is more fitting I hope this gets back to Eamon and Michael
11 months ago
User profile - Michael Sloss.
Michael Sloss
Great fast customer service, in and out and kids love the bikes. Shout out to the young bloke who was great with my kids,
11 months ago
User profile - Tiger He.
Tiger He
Very helpful staff
a year ago
User profile - Michael Sterling.
Michael Sterling
If you need a new bike and are in the Penrith area, seriously consider Trek. Not only are the bikes second to none, the staff at the store are attentive, know what they are selling, and even polite.
a year ago
User profile - Amy Lister.
Amy Lister
Excellent service, friendly and honest.
a year ago
User profile - Janet Johnson.
Janet Johnson
I bought a Trek bike and late last year put it in for its first service. Even though the time period from purchase was a few months over the 12 month mark, Penrith Trek did the service without charge. A few months later my bike was stolen and later recovered. The bell had been broken off and the frame was out of alignment. They realigned the frame and replaced the bell free of charge. What outstanding customer service!!
a year ago
User profile - Toni Bracher.
Toni Bracher
They listen and want to assist.
a year ago
User profile - Mathew MIlls.
Mathew MIlls
Great service and assistance.
a year ago
User profile - Stuart.
Stuart
Amazing service from Andrew and Si.
a year ago
User profile - NJ Williams.
NJ Williams
We have been coming here to get our bikes serviced for some time now, always happy prompt service at decent rates. Highly recommended! Thanks guys.
a year ago
User profile - Magdalene Szkarlat.
Magdalene Szkarlat
Michael fixed my bicycle in no time! When I came in, 25% of my brakes were working. Now, I have 100% use of them!!! Michael, you are a wizard and I appreciate you. I'll be back when something else inevitably fails on my bike. 10/10, would recommend!
a year ago
User profile - Jack Walden.
Jack Walden
Super friendly and knowledgeable staff, Great service and product Highly recommend
a year ago
User profile - Hiren Raj.
Hiren Raj
Amazing customer service by Karen and her team. Good staff friendly and helpful
a year ago
User profile - Jamie Elliott.
Jamie Elliott
Great service, advice and taking the extra time with my excited 5 year old. Keep up the great work guys.
a year ago
User profile - 黄庆健.
黄庆健
Good service. The sales are very nice and helpful.
a year ago
User profile - Warren Twemlow.
Warren Twemlow
The service at Trek Penrith store was first rate. My needs were understood and actioned without delay. Special mention goes to Michael Gee.
a year ago
User profile - Brian Bonham.
Brian Bonham
Great bike shop. There is plenty of gear and great service. Highly recommended.
a year ago
User profile - Mathew O'Donohue.
Mathew O'Donohue
We have purchased a number of bikes from Trek Penrith for our kids. The team always go above and beyond. Always a pleasure dealing with the team at TREK Penrith.
a year ago
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