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Very honest and no pressure sales and really competitive pricing. I was treated like a valued customer and received excellent service.
Maggie Lee
Great service!
Nirushan Dayalan
Amazing service - thank you
Alex Ferguson
Great service, fast, efficient and the staff are great. Don’t go anywhere else.
Scott Castles
I have purchased various parts for my mountain bike, the staff, Andrew and all the guys in the workshop are always ready to assist and pass on advice. Highly recommend TREK in Penrith
shelley lawrence
Huge thank you to Trek who have supported the Homemaker Centre competition. The owner and staff have been absolutely incredible helping my son re build his old Trek and choose his new Trek. Do not hesitate to purchase from the Penrith store. Trek bikes are such an awesome ride. I love they are built to last.
Shane Bywater
Great experience at Trek Penrith. Very helpful. Never felt like I was intruding. Always good to know there is a place that actually love what they do, and that passion flows onto customers
Didier-Jean Doolub
Great customer service. From Eamon at Rouse Hill, who advised us to contact Penrith to have our bike fixed, to Michael and others at the Penrith store.
Michael immediately put my sons bike on the rack and attached the derailleur we purchased early at Rouse Hill. He also made other adjustments to ensure my son was riding safely. What a dude.
Exceptional. Brilliant is more fitting
I hope this gets back to Eamon and Michael
Michael Sloss
Great fast customer service, in and out and kids love the bikes. Shout out to the young bloke who was great with my kids,
Tiger He
Very helpful staff
Michael Sterling
If you need a new bike and are in the Penrith area, seriously consider Trek. Not only are the bikes second to none, the staff at the store are attentive, know what they are selling, and even polite.
Amy Lister
Excellent service, friendly and honest.
Janet Johnson
I bought a Trek bike and late last year put it in for its first service. Even though the time period from purchase was a few months over the 12 month mark, Penrith Trek did the service without charge. A few months later my bike was stolen and later recovered. The bell had been broken off and the frame was out of alignment. They realigned the frame and replaced the bell free of charge. What outstanding customer service!!
Toni Bracher
They listen and want to assist.
Mathew MIlls
Great service and assistance.
Stuart
Amazing service from Andrew and Si.
NJ Williams
We have been coming here to get our bikes serviced for some time now, always happy prompt service at decent rates. Highly recommended! Thanks guys.
Magdalene Szkarlat
Michael fixed my bicycle in no time! When I came in, 25% of my brakes were working. Now, I have 100% use of them!!! Michael, you are a wizard and I appreciate you. I'll be back when something else inevitably fails on my bike. 10/10, would recommend!
Jack Walden
Super friendly and knowledgeable staff,
Great service and product
Highly recommend
Hiren Raj
Amazing customer service by Karen and her team. Good staff friendly and helpful
